Troubleshoot and solve customer technical issues on the Wiz platform using collaboration and transparency.
Identify escalations and manage incident requests with engineering teams while creating scalable support solutions.
Participate in on-call rotation for after-hours, holiday, and weekend support coverage.
Wiz secures cloud and AI applications by connecting code, cloud, and runtime in a single platform. Trusted by over 65% of the Fortune 100 and powered by Google, it's one of the fastest-growing startups with a culture that values world-class talent.
Troubleshoot and resolve incidents in production Kubernetes clusters on-premises and at scale.
Deploy, upgrade, and maintain cluster lifecycle, improving the platform through automation and GitOps.
Work directly with customers to deploy workloads and diagnose problems, then take on-call rotation after onboarding.
Software Mind develops impactful solutions for companies around the globe. They build cross-functional engineering teams in a culture that embraces openness, respect, grit, and enjoyment.
Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers.
Collaborate with customer teams on deployment, architecture, and operational best practices to drive alignment.
Lead Customer Business Reviews and hands-on workshops to help customers unlock the full value of the platform.
Sysdig provides cloud security solutions, creating the open standard for cloud threat detection. Trusted by over 60% of Fortune 500 companies, we are recognized as a Best Place to Work and one of Deloitte's fastest-growing companies, fostering a culture of diversity and open dialogue.
Own first response and resolution for issues across Kubernetes clusters, GitLab and CI runners, VMs, standalone systems, and demo environments.
Convert recurring issues into automation, alerts, and runbooks so repeat incidents decline.
Perform routine operational work, including upgrades, patching, certificate renewals, and capacity checks.
d-Matrix is focused on unleashing the potential of generative AI to power the transformation of technology. The culture is one of respect, collaboration, and humility, with an inclusive team that values direct communication and execution.
Build the APIs, controllers, operators and automation that extend Kubernetes
Improve platform reliability, observability and performance
Diagnose production issues across the application, Kubernetes, network and compute layers
They are a late-stage AI cloud company backed by NVIDIA that runs AI compute from global data centers and is building a managed Kubernetes platform. The company is valued in the billions, and the culture emphasizes early ownership and end-to-end impact.
Serve as the first point of contact for on-prem customer issues, triaging and resolving infrastructure and platform support requests.
Monitor customer platform health using existing observability tools and investigate Kubernetes-based deployments to identify root causes.
Document common issues and resolutions to build out internal runbooks and knowledge base.
Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. The company serves over 150 leading enterprises and Fortune 500 companies, including Booking.com, Uber, Siemens, and PepsiCo, and fosters a dynamic, autonomous culture.
Lead complex incident response, root cause analysis, and systemic corrective actions across critical cloud services.
Influence architecture and drive automation initiatives using Bash, Python, and JavaScript to reduce operational toil.
Operate and improve Kubernetes, PostgreSQL, Linux, and GCP environments while mentoring engineers in a regulated Canadian setting.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows for 85% of the Fortune 500. The company fosters an AI-native culture where technology and talent work together to drive meaningful innovation.
Lead incident response and ensure reliability of AWS-based production environments.
Manage Kubernetes clusters, PostgreSQL, and Linux systems with advanced troubleshooting.
Develop runbooks, conduct post-incident reviews, and drive preventive actions.
Jobgether is an AI-powered job matching platform that connects candidates with relevant opportunities. The hiring partner is a remote-first technology company focused on cloud infrastructure reliability, offering a fully remote work environment and Brazilian CLT contracts.
Own deployment automation, author release criteria, and build air-gapped delivery paths for the Data Security Platform.
Create compatibility matrices and automated test fleets for Kubernetes distributions and identity providers.
Act as technical authority on escalations, convert learnings into reusable assets, and mentor junior engineers.
Virtru develops data protection applications and an open platform for secure sharing based on the Trusted Data Format standard. Backed by Iconiq Capital, Bessemer, and other investors, the company serves Fortune 500 and government clients with a culture emphasizing wellbeing, flexibility, and inclusion.
Own delivery of Honeycomb Private Cloud, including infrastructure, tooling, and operational processes for enterprise customers.
Partner with Field Engineering, Support, and Sales on PoCs, security reviews, access negotiations, and contract asks.
Grow and develop a small, senior team, remove single points of failure, and hire engineers as the product scales.
Honeycomb is an observability platform that helps engineering teams understand how their software behaves in production. The company has scaled past 200 employees, closed Series D funding, and maintains a culture that is talented, opinionated, passionate, fiercely inclusive, and responsible.
Be the primary face to customers, ensuring we meet or exceed expectations on Redpanda operations.
Work with engineering to drive and solve customer challenges from creation through resolution.
Build tools and services to improve support infrastructure, from issue life cycles to root cause trend analysis.
Redpanda is the first runtime and control plane for agent-data interaction, combining streaming, SQL analytics, and intelligent connectivity with enterprise AI governance. It is a fast-moving, diverse, people-first organization with team members around the globe, trusted by Fortune 500 companies and startups.
Monitor production and SaaS environments, respond to alerts, and proactively investigate potential issues.
Execute deployments and CI/CD workflows, troubleshoot failed workloads, and perform remediation procedures.
Own operational requests, participate in incident response, and improve automation, monitoring, and documentation.
RapidFort helps organisations secure their software supply chains, reduce software vulnerabilities, and minimise the attack surface of containerised applications. They are a cybersecurity company focused on container security and operate with a globally distributed team.
Secure and operate AWS and Kubernetes environments supporting Chainalysis products and AI platforms.
Troubleshoot production issues, ship Terraform and Kubernetes changes, and strengthen infrastructure security controls.
Collaborate across infrastructure, security, and AI teams, and participate in on-call to drive fixes to completion.
Chainalysis is a blockchain data platform that helps governments and businesses investigate illicit activity and manage risk through data, services, and solutions. The global company values diversity, innovation, and AI-driven work, with employees and customers around the world.
Design reliability by default across Xero's global platform, building automated tooling and chaos engineering experiments.
Coordinate incident management rituals, post-incident analysis, and load-shedding mechanisms to safeguard platform availability.
Develop custom Kubernetes operators and enhance telemetry pipelines to route actionable alerts to product squads.
Xero is a cloud-based accounting software platform that supports millions of small businesses through a suite of financial tools. With a global team and a focus on flexibility, collaboration, and unique perspectives, Xero fosters an inclusive culture.
Define and evolve workload safety standards for Affirm's EKS fleet, owning each standard end to end.
Lead cross-team initiatives from design through fleet-wide rollout, and mentor other engineers.
Participate in on-call for Kubernetes runtime issues and turn recurring failures into roadmap items.
Affirm offers consumers a clear, predictable way to pay over time, with no hidden fees. The engineering team is building large-scale, highly available global infrastructure, with a culture of technical design review and operational excellence.
Architect and evolve Affirm's EKS platform, driving strategy across cluster lifecycle and node management.
Lead technical direction for cluster provisioning and upgrades through standardized Infrastructure-as-Code and self-service workflows.
Partner with product, SRE, and capacity teams to shape the platform and mentor engineers.
Affirm provides a clear, predictable way to pay over time, with no hidden fees and no surprises. The company is remote-first and its engineering organization emphasizes technical design review, operational excellence, and mentorship at scale.
Set the multi-year technical strategy and architecture for Infrastructure Services, balancing reliability, security, cost, and speed.
Define the patterns, standards, and guardrails across compute, network, edge, and stateful services.
Serve as an escalation point for incidents and drive organization-wide improvements to reliability and cost efficiency.
1Password is a cybersecurity company building enterprise password management and Unified Access Management to secure identities, applications, and devices. Trusted by over 180,000 businesses, it has a remote-first culture focused on collaboration, curiosity, and high performance.
Own the availability and durability of critical services across production environments and drive reliability improvements.
Architect automation, monitoring, and alerting frameworks for large-scale systems using tools like Prometheus, Terraform, and Kubernetes.
Collaborate across engineering, customer success, and operations to ensure platform stability and prioritize customer needs.
Backblaze is the object storage leader in the open cloud movement, providing cloud storage built to unlock budgets and unleash innovators. Founded in 2007, the company scaled with minimal funding, IPO'd in 2021, and now generates over $136M ARR with 500K+ customers in 175+ countries, fostering a culture of diversity, equity, inclusion, and work-life balance.
Own the production platform running on GKE, Kubernetes, Terraform, and Postgres, ensuring reliability and safe releases.
Own uptime, on-call, and incident response, setting service level objectives and driving postmortems.
Own cloud cost, observability, and CI/CD pipelines, reducing spend and improving release safety.
Hozah is a tech-led company transforming parking into a seamless automated experience for smarter cities. Recognized as PayTech Company of the Year and one of the UK's fastest growing tech companies with VC/PE investment, they have a strong, high-performing culture.
Provide deep technical expertise to customers running stateful applications in containers.
Automate Day 2 data management workflows across multi-cloud and on-prem Kubernetes.
Act as a thought leader driving the "Kubernetes Everywhere" movement with customer-first integrity.
Everpure is a data platform company helping enterprises run containerized applications at scale with Portworx. With $3.7B revenue and a Great Place to Work certification, it celebrates innovation, growth, and teamwork.