Lead end-to-end Tier 1 and Tier 2 contact center operations across Member, Broker, and Provider channels.
Manage a geographically distributed leadership team and build an inclusive, high-accountability remote culture.
Drive performance frameworks, workforce management, and technology strategy to scale service operations.
Oscar is a health insurance company built around a full stack technology platform and a relentless focus on serving members. Oscar fosters an inclusive, high-accountability remote culture and is an equal opportunity employer.
Architect strategic programs and translate high-level goals into actionable workstreams.
Drive cross-functional initiatives from ambiguity to execution with chairman-standard rigor.
Align stakeholders across levels and functions to ensure accountability and clarity.
Clover Health is reinventing health insurance by combining data analytics and human empathy to keep members healthier. The company is a mission-driven, remote-first organization with diverse employees passionate about solving healthcare's toughest problems.
Master Specialty Care's P&L mechanics and financial drivers to drive sustainable growth and margin expansion.
Lead cross-functional alignment across Product, Clinical, Marketing, and Operations to set strategic roadmaps and drive execution.
Build AI-native workflows and capacity models to scale clinical operations and improve quality and efficiency.
Spring Health is a global mental health company on a mission to eliminate barriers to mental health through an AI-native platform. It serves over 170 million people worldwide and fosters a culture of innovation, inclusion, and AI fluency.
Lead the strategy and execution of provider-facing risk adjustment initiatives.
Partner with teams like Network, Data Science, and external providers for cross-functional program delivery.
Analyze provider performance to identify opportunities and develop improvement plans.
Oscar is a health insurance company built around a full-stack technology platform focused on serving its members. Founded in 2012, Oscar is a sizable organization that fosters a culture of authenticity and belonging.
Define and drive the provider experience strategy to help providers build thriving, sustainable practices within the networks.
Lead provider support operations, improving speed, quality, and effectiveness while expanding self-service and AI-enabled support.
Build scalable programs that strengthen provider engagement, retention, and performance across the organization.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. The AI-native platform reaches more than 170 million people worldwide through leading employers, health plans, and partners, and the culture values human judgment and AI fluency.
Define and execute digital member experience strategy and multi-year roadmap, aligning with business goals and client commitments.
Own member-facing technology platforms (app, portal, CRM, IVR, chat) and drive adoption, self-service, and satisfaction.
Collaborate with cross-functional teams and lead complex initiatives to improve member engagement and clinical outcomes.
AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. The company is committed to making pharmacy benefits easy to understand and accessible, with a culture focused on doing what’s right and fostering team growth.
Actively assess health plan core administration and operations to identify root-cause drivers of cost, quality, and compliance gaps.
Translate findings into a future-state roadmap and business blueprint that positions BPaaS as a path to improved efficiency and compliance.
Quantify the opportunity with financial models (ROI, IRR, cost-benefit) and build the business case for operations leadership.
HealthEdge provides a BPaaS operating model for health plans to improve efficiency, compliance, and operational outcomes. The company operates remotely and values transformation expertise and collaborative advisory engagements.
Leads cross-collaboration on problem definition, acute error remediation, and root cause solution development
Utilizes data to drive business decisions and impact cross-functional strategy
Develops trusting relationships with internal and external stakeholders through effective communication and collaboration
Oscar is a health insurance company built around a full-stack technology platform, focused on serving its members. We started in 2012 to create a better health insurance experience, and we value authenticity, belonging, and support.
Lead clinical UX strategy for decision support, treatment planning, intervention selection, and care coordination.
Develop senior designers into strategic leaders who navigate ambiguity and influence stakeholders.
Advance responsible AI-enabled workflows while raising UX quality across complex healthcare products.
Counterpart Health, a subsidiary of Clover Health, builds Counterpart Assistant, an AI-enabled technology platform that supports primary care physicians in diagnosing and managing chronic conditions. The company is a remote-first, mission-driven team of value-based care and technology experts focused on improving patient outcomes through responsible software.
Lead strategy, business planning, and continuous improvement for Health Coaching.
Drive cross-functional programs end-to-end with Care Delivery, Clinical, Finance, and Engineering.
Use data and metrics to identify opportunities, analyze processes, and communicate risks.
Omada Health is a virtual-first healthcare company focused on bending the curve of chronic disease. It has served over two million members and is a certified Great Place to Work with a collaborative, results-driven culture.
Lead cross-functional operational initiatives from intake to implementation, managing stakeholders, dependencies, risks, and outcomes.
Partner with business leaders and technology teams to drive execution, adoption, and operational readiness across the organization.
Provide leadership, coaching, and accountability for assigned resources while supporting continuous improvement and post-launch stabilization.
The company is a US-based organization focused on improving service delivery and operational transformation. It fosters a collaborative, results-oriented culture with an emphasis on professional development and measurable business impact.
Lead a key strategic relationship with a large health system or payer, driving growth and operational rigor.
Apply sales principles and stakeholder management to navigate complex healthcare landscapes.
Champion partner needs while integrating standard methodologies and balancing growth goals.
Rula is a mental health care company dedicated to making quality care evidence-based and compassionate. They are a remote-first company with a diverse and inclusive culture, currently hiring in most U.S. states.
Hire and manage a team of Oscar colleagues with direct responsibility for performance management, growth, and development.
Monitor operational KPIs, conduct root-cause analysis, and construct action plans to drive team performance.
Serve as a central communicator by leading team huddles and connecting colleagues to Oscar's mission, vision, and values.
Oscar is a health insurance company built around a full stack technology platform and a relentless focus on serving members. They started in 2012 to create a kind of health insurance company that behaves like a doctor in the family, fostering an inclusive culture where people can be their most authentic selves.
Sets strategic direction for assigned market(s) and manages key external stakeholder relationships.
Oversees ACO operations, financial accountability, and professional development of direct reports.
Collaborates with central growth team to establish partnerships and achieve value-based care targets.
Aledade PBC empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has become the largest network of independent primary care in the US with a collaborative, inclusive, and remote-first culture.
Shape the strategy for DashPass, a global membership program serving 30+ million customers and connecting them with their favorite local businesses.
Lead and mentor a team of all-stars while partnering cross-functionally to build, launch, and scale new offerings.
Drive growth and member value through data-driven experimentation, financial analysis, and executive influence.
DoorDash is a technology and logistics company that empowers local economies by enabling on-demand delivery and commerce. It is a fast-growing, mission-driven company that values diverse perspectives, employee well-being, and career ownership.
Lead product initiatives from discovery through business case creation.
Analyze healthcare data to identify opportunities and develop product strategies.
Collaborate across lines of business to deliver innovative pharmacy solutions.
Express Scripts develops innovative pharmacy solutions to improve customer experiences and drive growth. It offers a fast-paced, collaborative environment with cross-functional teams across healthcare businesses.
Serve as a strategic advisor to enterprise healthcare customers, building relationships with C-suite executives and driving outcomes, adoption, and growth.
Develop and execute account plans, lead executive business reviews, and identify improvement opportunities through data analysis.
Collaborate with internal teams and facilitate stakeholder collaboration to advance care coordination and network performance.
PointClickCare is a leading healthcare technology company that provides software solutions for care coordination across acute, post-acute, and payer settings. With a focus on value-based care, the company serves a large enterprise client base and fosters a culture of innovation and customer partnership.
Build and sustain relationships with health plan executives to drive mutual success in value-based care.
Lead partnership governance structures, presenting Aledade's value proposition and aligning on shared strategic goals.
Direct a high-performing team, translating organizational goals into actionable targets and optimizing resource allocation.
Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has become the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Own the operating model improving AI-agent and human support performance, including building and governing agent operating procedures (AOPs).
Lead teams executing AOP governance, QA cadence, and knowledge management, partnering with Product and Quality Assurance.
Chair cross-functional triage assigning surfaced gaps to owners and due dates, and report on deflection and resolution quality.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health, using an AI-native platform that delivers personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people worldwide through employers, health plans, and partners, and fosters a culture where technology expands the reach, quality, and humanity of care.
Drive global operational strategy and scale mental health delivery across 200+ markets.
Partner with product, legal, clinical, and go-to-market teams to unblock expansion and revenue growth.
Embed operational rigor, standardization, and local market customization across international fulfillment.
Spring Health is a global mental health company using an AI-native platform to deliver personalized care across coaching, therapy, medication, and specialty care. It reaches over 170 million people through employers, health plans, and partners, with a data-driven culture focused on expanding access and quality of care.