Source Job

• Support cross-functional teams to ensure efficient automated workflow processing and troubleshoot issues.
• Monitor operational workflows, analyze metrics, and generate reports to improve performance.
• Partner with stakeholders to understand business pain points and assess enhancement requests.

Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business that helps government leaders achieve their mission using human-centered design. They are a small but rapidly growing company with a fun, passionate, and creative team.

• Own the operational and security backbone of MRO's AI tooling, including provisioning and configuring AI platforms like Claude and MS Copilot.
• Monitor AI tool health, track costs, and build analytics dashboards to track adoption and ROI.
• Manage AI governance by maintaining security documentation, responding to compliance questionnaires, and conducting vendor due diligence.

MRO provides AI tooling and operational support for healthcare organizations. It is a full-time remote employer with a focus on security and compliance, employing a collaborative and hands-on culture.

• Analyse datasets to identify patterns and trends related to service performance.
• Collaborate with Operations, Product, and Risk teams to deliver accurate service insights.
• Manage real-time customer demand and staffing to optimise service delivery.

Monzo is a UK-based digital bank on a mission to make money work for everyone. With thousands of employees, they value diversity and inclusion while delivering award-winning customer service and innovative financial products.

• Drive provider quality initiatives through data-driven decision making and high-impact operational programs.
• Lead scalable quality initiatives by identifying gaps, sizing opportunities, and executing quarterly programs.
• Partner cross-functionally to align priorities and measure outcomes with strong analytical horsepower.

Rula is a remote-first mental health company dedicated to providing evidence-based and compassionate care, aiming to destigmatize mental health and treat the whole person. It hires in most U.S. states and fosters an inclusive culture for its team.

• Build and maintain dashboards, reports, and models that turn operational data into clear insight for the team and senior leaders.
• Translate business questions and stakeholder requirements into analyses, dashboards, and recommendations connecting data to decisions.
• Partner with Program and Project Managers to plan, track, and coordinate operational initiatives owning project tasks, timelines, and status updates.

Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization. Their cloud-native Identity Security Platform leverages AI to empower organizations; they are a global team of passionate problem-solvers supported by TPG, valuing diversity, innovation, and a culture of respect and fairness.

• Work cross-functionally to design, build, and operate solutions that automate and improve security capabilities.
• Lead incident response efforts, analyze security trends, and refine security documentation like policies and standards.
• Mentor junior engineers and coach team members to drive security outcomes across the organization.

Aledade is a public benefit corporation that empowers independent primary care practices through value-based care, helping them deliver better patient outcomes while thriving financially. Founded in 2014, the company has grown to become the largest network of independent primary care in the US, fostering a collaborative, inclusive, and remote-first culture.

• Partner directly with the founder on operational priorities and company initiatives.
• Create accountability systems, workflows, and processes across the organization.
• Develop and maintain dashboards, reporting, and performance tracking systems.

Click and Love is a rapidly growing affiliate marketing and content business that blends organic content, paid advertising, and strategic partnerships. They are a scaling company seeking an operational leader to bring structure and accountability.

• Drive strategic analytics for cross-functional Operations initiatives, framing ambiguous problems and delivering actionable recommendations.
• Build foundational metrics, performance packages, and metric trees to align measurement across Operations.
• Partner with senior stakeholders to translate complex analyses into clear, executive-ready narratives.

Spring Health eliminates barriers to mental health with an AI-native platform delivering personalized support. Reaching over 170 million people worldwide, the company fosters a culture of AI fluency and data-driven decisions.

• Perform in-depth analysis, triage, and response to security threats following documented policies and playbooks.
• Monitor and analyze security events using SIEM, EDR, and assess risk levels of cyber threats.
• Escalate higher-risk events and collaborate with incident response teams to drive incident handling.

Experian is a global data and technology company that powers opportunities for people and businesses by redefining lending, preventing fraud, and creating digital solutions. With 23,300 employees across 32 countries, the company emphasizes inclusion, work-life balance, and has been recognized as a World's Best Workplace in 2024.

• Oversee analytics, workforce management, quality assurance, and operational strategy to drive customer support performance.
• Lead design of KPI frameworks, dashboards, and workforce forecasting to optimize service delivery across channels.
• Manage quality assurance programs and cross-functional initiatives to improve workflows and customer experiences.

Jobgether is a job matching platform that uses AI to connect candidates with hiring companies. With a collaborative culture and a focus on efficient hiring, they offer benefits like fully remote work and 401(k) matching.

• Builds and maintains dashboards and reporting frameworks that track marketing performance across programming.
• Analyzes data across multiple systems to identify patterns, trends, opportunities, and risks.
• Translates complex data into clear, concise insights that influence marketing strategy and investment decisions.

Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. The company has a hybrid, remote-office culture with onsite locations in several US cities and emphasizes inclusion and employee voices.

• Optimize global workforce management for pro phone teams and drive strategic improvements to tools and platforms.
• Develop staffing forecasts from finance projections and volume trends, and enhance reporting with data and analytics.
• Serve as escalation point for production challenges and lead projects to address recurring bottlenecks.

Angi powers the home services industry, connecting homeowners with skilled pros and pros with winnable work. Founded in 1995, the global company has 9 brands in 8 countries and employees worldwide.

• Lead and oversee security operations, including SOC activities, detection engineering, incident response, and exposure management.
• Build, mentor, and develop the Cyber Defense team through hiring, coaching, and talent retention.
• Continuously improve detection capabilities and response procedures using threat intelligence and lessons learned.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It processes applications and shares shortlists with employers for final decisions.

• Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
• Translate support data into clear narratives: what's happening, why, and what to do about it
• Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. With 1500+ customers in 60+ countries and world-class investor support, the company is scaling fast and defining a new category.

• Define and drive product strategy for security operations, leveraging Censys's unique Internet Map data to create differentiated products.
• Own product-market fit across buyer segments, including SOC analysts, threat intelligence teams, and CISOs, accelerating revenue growth.
• Partner with engineering, AI, and research teams to ship AI-powered intelligence features and integrate with major SIEM/SOAR/TIP platforms.

Censys delivers real-time Internet intelligence and actionable threat insights to global governments and over 50% of the Fortune 500. They are a growth-stage company with a global team, fostering an inclusive culture and offering competitive benefits.

• Analyze marketing performance data to identify trends and optimization opportunities, and support decision-making with clear insights.
• Write efficient SQL queries, use Python for data preparation and automation, and assist in building curated datasets and data quality checks.
• Develop dashboards and reports using BI tools, automate reporting processes, and collaborate with marketing, analytics, and data engineering teams.

Veeam is the Data and AI Trust Company, specializing in data resilience and security posture management. Headquartered in Seattle with offices in over 30 countries, Veeam protects more than 550,000 customers worldwide and fosters a collaborative, data-driven culture.

• Lead advanced data analysis and trend analysis to proactively assess compliance risks and enhance monitoring mechanisms.
• Develop comprehensive compliance dashboards and automated reporting systems for real-time insights into compliance performance.
• Drive predictive modeling initiatives and cross-departmental collaboration to optimize compliance operations and resource allocation.

Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. As the largest network of independent primary care in the country, Aledade offers a collaborative, inclusive, and remote-first culture.

• Investigate security alerts using tools such as CrowdStrike Falcon Suite and Microsoft Sentinel to determine scope and impact.
• Support incident response activities, including containment, remediation, and post-incident documentation.
• Collaborate with cross-functional teams to improve detection quality, workflows, and response readiness.

Commvault is the gold standard in cyber resilience, empowering customers to uncover, take action, and rapidly recover from cyberattacks. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks and improve governance.

• Manage and optimize SIEM use cases to enhance threat detection and incident response.
• Analyze security events and lead threat hunting activities to identify emerging risks.
• Investigate incidents and produce technical documentation for corrective actions.

Inetum is a European leader in digital services, helping businesses and public sector entities achieve digital transformation. With 28,000 consultants and specialists across 19 countries, the company generated €2.5 billion in sales in 2023 and fosters a collaborative and innovative culture.

• Analyze existing IT service performance metrics and establish baseline team-level metrics.
• Define standardized IT operations metrics and dashboards for consistent measurement.
• Partner with leadership to align metrics with business outcomes and drive operational improvements.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. They reach over 170 million people worldwide using an AI-native platform.