Manage and optimize systems and tools driving revenue operations, including CRM, marketing automation, and customer success integration.
Develop operational processes for GTM teams, identify obstacles, and bridge gaps between Sales, Marketing, and Customer Success.
Generate dashboards and reports for revenue operations insights and collaborate on initiatives like Deal Desk and sales forecasting.
Level AI leverages AI and machine learning to revolutionize customer service, empowering agents to resolve issues swiftly and effectively. It is a hyper-growth Series B startup based in Silicon Valley with a team of industry veterans from Amazon Alexa, Facebook, Google, Figma, and Freshworks.
Run marketing experiments to increase inbound leads
Build a system for targeting competitors
Create an algorithm that identifies churn in high utilization customers
Clipboard Health operates an app-based marketplace connecting healthcare professionals with workplaces needing workers. Founded in 2016, the remote-first team of over 1,000 people is a top Y-Combinator company and has been profitable since 2022.
Act as a business partner to Customer Excellence leaders, leading projects to develop answers to key business questions.
Present insights to executives to drive performance improvements and establish scalable process enhancements.
Mine large datasets, draw relevant insights, and create visualizations for executive consumption.
Smartsheet provides a cloud-based platform for work execution, enabling teams to plan, track, automate, and report on work at scale. The company has been operating for over 20 years and fosters an inclusive culture focused on innovation and employee growth.
Analyze weekly, monthly, and quarterly renewal pipelines across direct and channel motions to surface trends and opportunities.
Drive the global renewal forecasting process by integrating customer health insights and predictive analytics.
Develop, refine, and maintain renewal health scoring models that highlight early risk indicators and inform intervention strategies.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security risk. With over 50 million users and more than half of the Fortune 100 as customers, GitLab fosters a high-performance culture that embraces AI and values continuous knowledge exchange.
Own day-to-day CRM administration and data health to ensure accurate forecasting and pipeline reporting.
Build and maintain dashboards and reports providing clear visibility into pipeline, conversion, and revenue performance.
Design and document scalable revenue processes, implement automation, and support quote-to-cash and deal desk operations.
Osano is a B-Corporation that helps organizations comply with data privacy regulations like GDPR and CCPA. Backed by top-tier investors, the company is scaling fast with a multi-year runway and has been recognized as a Great Place to Work for four years running.
Bring working knowledge of customer success and account management into Customer Success Operations.
Build and maintain reporting on core Customer Success metrics, including NRR, GRR, renewal rate, and usage KPIs.
Partner with cross-functional teams on large and complex projects to support program delivery.
AlphaSense provides AI-driven market intelligence and search for the world's most sophisticated companies. With over 2,000 employees globally and headquarters in New York City, the company fosters a culture of innovation and diversity.
Drive scalable engagement across a large portfolio of SMB customers through email campaigns and automation.
Analyze account data to generate insights and prioritize actions for customer health and retention.
Collaborate cross-functionally with Product, Sales, Marketing, and Support to drive customer value.
Fleetworthy offers a complete technology suite for fleet readiness, including safety, compliance, toll management, and weigh station bypass. Trusted by 75% of top North American fleets, the company supports millions of vehicles and fosters a diverse, inclusive culture.
Support the Creator Support Operations team by improving creator experience through data analysis and reporting.
Build dashboards, analyze trends, and document workflows to drive operational improvements.
Gain hands-on experience with analytics, automation, and AI tools in a fast-paced environment.
Statusphere is an influencer-marketing technology platform built for enterprise brands to make human-generated content scalable, measurable and brand-safe. With a collaborative and innovative culture, the company uses AI to automate and orchestrate large-scale creator programs for brands like Express, Parlux, Kendo Brands, and LG H&H.
Own the recurring operational and administrative work that keeps programs running, from data processing to reporting.
Document, refine, and automate processes to create the foundation for AI-driven efficiency.
Ensure high-quality student-facing materials and handle cross-team operational support with speed and accuracy.
We inspire character and integrity in the finance leaders of tomorrow through leadership development, mentorship, and support from purpose-driven executives. We are a close-knit, high-performing, mission-driven team that has impacted thousands of students since 2019 and is growing rapidly.
Own inbound lead flow: capture, deduplicate, enrich, and route leads so nothing falls through.
Build and maintain lead scoring and segmentation rules, then refine them as you learn what converts.
Keep CRM and GTM tooling clean and trustworthy, since every downstream decision depends on it.
Simular is building systems to automate lead routing and go-to-market operations for growing companies. They are a startup focused on creating efficient, data-driven pipelines, with a small team culture that values building processes over manual work.
Own Customer Experience Operations and Partner Operations, providing hands-on support for Sales Operations.
Design scalable systems and build analyses to surface churn risk, expansion opportunity, and services margin.
Leverage AI tools to accelerate systems design, administration, and analytical tool-building.
Ketch provides a data permissioning platform that helps brands collect, control, and activate permissioned, privacy-safe data. The company is growing rapidly and values passion, growth, grit, collaboration, and integrity.
Own and optimize the operational foundation for post-sale customer experience, including systems, processes, reporting, and governance.
Partner cross-functionally with Account Management, Revenue Operations, Finance, and Product to translate strategy into execution.
Build scalable processes, maintain data quality, and implement automation to improve customer retention and growth.
Stacker is revolutionizing the traditional newswire business model by connecting brand newsrooms and publishers through a platform that helps over 100 content contributors extend their reach. As a bootstrapped, fast-growing remote-first company, we value ownership, integrity, and collaboration, fostering an inclusive culture with unlimited vacation, equity, and full health coverage.
Develop, maintain, and enhance analytics frameworks to monitor customer retention, market share, and revenue growth.
Provide analytics and insights into customer forecast and impact on operational performance and business prioritization.
Leverage AI tools and modern analytics workflows to improve efficiency and decision support across operations.
IEM builds innovative electrical distribution systems and delivers world-class solutions for complex power needs. After 75 years, they continue to push boundaries, employing engineers, makers, and problem-solvers who thrive on tackling complex challenges.
Serve as a go-to resource for CSE operational needs, ensuring core processes are supported by Virtru's tech stack.
Identify recurring friction points in workflows and drive improvements through process change and system configuration.
Build and maintain reporting for CSE leadership on project status, resourcing, and key metrics.
Virtru is a data protection platform that enables secure sharing without compromising control. It is a well-funded startup backed by top venture capital firms, serving Fortune 500 companies and government agencies with a culture of flexibility and employee wellbeing.
Own annual revenue planning and monthly forecasting for enterprise customers, building growth scenario models and churn risk simulations.
Design and maintain the lead-to-cash workflow for renewals and expansions within HubSpot, managing forecast process and governance.
Build and maintain executive Power BI dashboards tracking pipeline health, retention, and productivity metrics.
DISHER partners with a global supply chain solutions organization that empowers high-performance teams to solve complex challenges through creativity, partnership, and technology. The company fosters a supportive, collaborative environment with a focus on work-life balance and professional development.
Resolve escalated customer issues rooted in provider data or processes using CRM software.
Provide analysis and research into complex customer issues requiring in-depth data investigation.
Collaborate with operations, product, and development to recommend process improvements and technical solutions.
Fleetworthy provides a complete technology suite for fleet readiness, combining safety, compliance, toll management, and weigh station bypass solutions. Trusted by 75% of top North American fleets, they support millions of vehicles and are recognized for innovation and leadership.
Own the customer lifecycle for RC Capital, from evaluating leads to onboarding and ongoing support.
Collaborate with Product, Sales, Support, Finance, and Marketing to optimize the sales funnel and drive growth.
Leverage data and automation tools to improve processes, track pipeline performance, and enhance customer experience.
RevenueCat provides the leading platform for in-app subscriptions, processing over $12B in annual purchase volume for mobile apps. We are a remote-first team of 150+ across 25+ countries, guided by values like Customer Obsession and Always Be Shipping.
Assist with ad hoc data analyses, reporting, and dashboard maintenance across the BI stack.
Support data governance, metric documentation, and development of AI-assisted analytics workflows.
Intake and fulfill data requests via Jira, ensuring clear communication with stakeholders.
Golden Pet Brands creates a world where pets live longer, healthier lives from their very first meal. They have donated over $6.1 million to charity and offer professional development opportunities and virtual/in-person company events.
Owns the single source of truth for patient funnel data and builds dashboards leadership uses.
Analyzes funnel to identify conversion drop-offs and drives experiments to improve retention.
Collaborates across teams to provide visibility into operations, from acquisition to provider utilization.
SimpliFed provides tools for parents to navigate baby feeding challenges. It is a growing company with a data-driven culture that values direct feedback and fixing root causes.
Build and maintain workforce analytics covering headcount, attrition, compensation, and engagement, using AI/ML tools to surface patterns.
Research and benchmark AI tools for HR and customer operations, delivering cost/benefit comparisons for leadership.
Track performance across people and customer operations functions, produce executive-ready materials, and coordinate across functions.
Point Wild helps customers monitor, manage, and protect against identity and personal information risks in a digital world. Backed by WndrCo, Warburg Pincus and General Catalyst, the company is dedicated to creating a comprehensive portfolio of cybersecurity solutions.