Source Job

$44,490–$47,662/yr
Europe

  • Managing staffing levels to meet contractual service levels.
  • Ensuring officers are correctly licensed, trained, and site‑ready.
  • Working closely with the client to maintain strong relationships.

IT Customer Service Communication Risk Management

20 jobs similar to Service Delivery Manager

Jobs ranked by similarity.

US

  • Lead end-to-end implementation projects across the Genea Security product line
  • Act as a liaison between customers, vendors, and internal teams to coordinate project requirements
  • Own project timelines, deliverables, and status trackers

Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. They foster an environment of teamwork, transparency and authenticity, where you can be yourself.

US North America

  • Lead corporate security for North America, focusing on physical risk management and assurance for Experian staff and assets.
  • Be the regional subject matter expert and ensure agreement on global security programs while supporting compliance, risk mitigation, and incident response.
  • Oversee regional corporate security programs, including facility risk assessments, workplace violence response, event security, and insider threat detection.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.

US

  • Oversee security operations at approximately 15 government sites across multiple states.
  • Serve as the primary point of contact for the client, maintaining daily communication.
  • Directly manage, supervise, and lead a team of 30 licensed armed security guards.

This position is posted by Jobgether on behalf of a partner company.

$108,890–$184,028/yr
US

  • Own the end-to-end process for client and prospect security questionnaires.
  • Collaborate with internal stakeholders, managing timelines to ensure accurate responses.
  • Develop and maintain a "Trust Center" to proactively address common security questions.

Included Health is a healthcare company that delivers integrated virtual care and navigation. They aim to break down barriers to provide high-quality care for every person, offering care guidance, advocacy, and access to personalized virtual and in-person care.

$193,800–$285,000/yr
US Unlimited PTO 11w maternity

  • Design, lead, and execute strategic security programs to mitigate security risks.
  • Collaborate with security engineers to integrate and operationalize security controls.
  • Establish clear, measurable metrics to track the impact of security programs.

DoorDash's mission is to empower local economies. They are a technology and logistics company known for delivering food, looking to expand into delivering all goods, fostering a culture where team members can share perspectives and solve challenges.

Europe

  • Accountable for managing contract fulfillment with focus on time, quality and cost.
  • Coordinate service delivery activities between the organizational units and supervise their work.
  • Manage financial and service reporting, along with the monthly billing procedure.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and provides IT and telecommunications services with more than 5300 employees.

Americas Unlimited PTO

  • Owns the entire customer journey from onboarding to value realization to value expansion, measuring specific metrics.
  • Acts as the ‘voice of the customer’ inside the company and becomes a trusted advisor on cyber risk.
  • Becomes a SAFE platform expert, helps customers become self-sufficient, and ensures alignment with best practices.

SAFE Security is building CyberAGI — a system of intelligence that autonomously predicts, detects, and remediates threats. They empower individuals and teams with freedom and responsibility, operating with radical transparency and a commitment to continuous learning.

Europe

  • Accelerate adoption and time-to-value of Employee Service solutions
  • Serve as subject matter expertise in internal service delivery and employee workflows
  • Partner with customer success managers to enhance service delivery

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Germany

Manage and oversee the implementation of SOC projects, ensuring all aspects meet or exceed customer expectations. Coordinate and manage all project phases from inception to completion, including planning, execution, monitoring, and closing. Serve as the primary liaison between customers and internal teams, ensuring clear and effective communication.

Joining aDvens means joining a European leader in Cybersecurity, but above all it means joining specialists who are passionate about protecting organizations.

US

As a Senior Deployment Manager, you will be responsible for the successful implementation, execution, and relationship management of all national security engagements. You will work with senior team members and executives to continually improve product performance, customer satisfaction, and facilitate rapid feedback loops. You will drive user engagement and adoption and provide analytical support at customer request.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life, with a vision for a world where each day is safer and more secure.

Hungary

Our future colleague is responsible for people, operations, budgets, project delivery and strategy. They will plan and supervise the operating of the given type of services, while maintaining respective service levels, deadlines, and budgetary limitations. They will work in close collaboration with lead service management involved and other connected units, on developing and optimizing processes on priorities.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and provides IT and telecommunications services with over 5300 employees.

$220,000–$275,000/yr
North America EMEA APAC

  • Lead comprehensive security assessments for potential office locations during Real Estate evaluation processes across North America, EMEA, and APAC regions
  • Design security infrastructure requirements and specifications for new buildouts tailored to ASL compliance levels and facility use cases
  • Integrate CPTED principles into architectural planning and site design to optimize security effectiveness through environmental design

Anthropic's mission is to create reliable, interpretable, and steerable AI systems, and they want AI to be safe and beneficial for users and for society. Their team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Europe

  • Own the customer onboarding experience, drive product adoption, and ensure customers realize ongoing business value from the Torq platform.
  • Act as a trusted advisor to customer stakeholders, partners, and sponsors to align product capabilities with evolving business and security needs.
  • Monitor and analyze key customer success metrics, including customer satisfaction, adoption, engagement, renewal likelihood, and expansion opportunities.

Torq's brand attracts attention in cybersecurity with solutions like agentic AI security. With $70M in Series C funding, the company has experienced 200% employee growth and 300% revenue growth in 2024, and is recognized as a top startup employer.

Middle East

  • Define Canonical's security risk management standards and playbooks
  • Analyse and improve Canonical's security risk practices
  • Evaluate, select and implement new security requirements, tools and practices

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects, they recruit on a global basis and set a very high standard for people joining the company.

Global

  • Partner with CISOs and security leaders.
  • Drive measurable security outcomes.
  • Guide customers to higher security maturity using Binalyze’s platform.

Binalyze helps organizations to improve their security posture. They are a customer-focused company that values innovation and collaboration.

Europe 6w PTO

  • Manage a portfolio of 25-40 existing customers to maximize usage and grow their Annual Recurring Revenue (ARR).
  • Lead Onboarding & Enablement for new customers, minimizing customer’s time to value after initial purchase.
  • Drive technical adoption through understanding customer needs and strong product knowledge.

Binalyze is dedicated to advancing the future of cybersecurity. It fosters a supportive and collaborative team environment where growth and development are encouraged.

US

  • Be the primary contact who helps managed service providers deliver strong security awareness outcomes for their client portfolio.
  • Own the full partner journey—from initial onboarding and training through renewals and growth.
  • Ensure every MSP partner has the knowledge, tools, and support needed to maximize value across all their customer deployments.

KnowBe4 is an AI-driven Human Risk Management platform empowering organizations to strengthen their security culture. They are an industry standard with high customer retention rates, valuing radical transparency, extreme ownership, and continuous professional development in a welcoming workplace.

US

  • Serve as the primary point of contact to ensure customers achieve measurable readiness outcomes.
  • Coordinate with internal teams to ensure project requirements are met on time and within scope.
  • Act as a trusted advisor, delivering best practices and strategic recommendations aligned with readiness goals.

Ethos aims to transform training development, consumption, and alignment with business outcomes to bridge the human readiness gap. They are a Series A startup with $40M+ raised, partnering with 150+ enterprise customers across various sectors.

$110,000–$130,000/yr

  • Responsible for meeting and exceeding assigned GP quota of $1.1M+.
  • Manage and grow account relationships, building future sales pipeline through demonstrated account and territory planning, and closing deals on a monthly and quarterly basis.
  • Partner with key vendor representatives to identify and close security software and hardware opportunities.

Tevora is a tight-knit community of professionals with a shared passion for cybersecurity, technology, and compliance to help create more secure digital environments.

US

  • Act as the main point of contact for all client-submitted cases and ensure regular follow-up and continuous communication.
  • Quickly diagnose and resolve client issues while ensuring that KPIs are being met regularly.
  • Coordinate with the client's help desk team to ensure seamless communication and collaboration.

Datacor provides software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. They aim to equip the industry with intuitive products that solve customers’ problems and help them use data as a competitive advantage.