Source Job

US

  • Design and maintain the enterprise knowledge base in SharePoint.
  • Establish content governance, including naming conventions and version control.
  • Partner with subject matter experts to capture, organize, and maintain knowledge assets.

SharePoint Information Architecture AI AWS Data

20 jobs similar to Knowledge Systems Specialist

Jobs ranked by similarity.

  • Own the enablement content library and keep assets accurate and up-to-date.
  • Coordinate and support the delivery of training sessions and onboarding programs.
  • Use AI tools to draft content, summarize inputs, and improve efficiency.

CertifID provides a secure platform that verifies identities, authenticates wire transfer instructions, and detects potential fraud attempts, mitigating risks and ensuring secure transactions. It's a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.

$64,819–$162,047/yr
US

  • Acquire and review exam-like engineering and architectural content for quantitative and qualitative relevance, quality, and accuracy against scope.
  • Architect & implement custom workflows for AI-supported content tools (e.g., Google Gemini) and low-code applications (e.g. AppSheet) that enable SMEs to automate or simplify content creation and review tasks.
  • Lead end-to-end project execution, managing budgets, schedules, and cross-functional communications.

Kaplan is a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity. With about 10,000 employees and operations in 26 countries, they serve 1.2 million students each year and partner with about 4,000 educational institutions and 13,000 corporations across the world.

$80,000–$100,000/yr
US

  • Assist L&D Director in overseeing the end-to-end AI-assisted content production model for L&D.
  • Own the learning request intake and prioritization process.
  • Serve as the functional owner of the LMS and related learning systems.

Bswift transforms benefits administration, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

Europe

  • Operate, configure, and optimize customer-facing chatbots and AI agents.
  • Translate business processes into structured prompts, decision trees, and automation workflows.
  • Maintain and develop AI-ready knowledge structures with clean taxonomy and consistent tagging.

Sport Alliance is a market-leading company in the dynamic and fast-growing field of fitness and SaaS. They offer a diverse and inclusive environment with talented colleagues from around the world.

$166,000–$234,800/yr
US

  • Own Airtable's demand generation content strategy.
  • Be an idea engine: use AI daily for brainstorming, rapid prototyping, audience research.
  • Own the production of high-impact anchor content, using AI to compress timelines.

Airtable is a no-code app platform. They empower people to accelerate their most critical business processes; more than 500,000 organizations rely on Airtable.

$254,000–$299,000/yr
US Unlimited PTO 11w maternity 11w paternity

  • Own our internal, company-wide AI strategy, building a roadmap that balances quick wins with foundational platform investments.
  • Supervise the architecture of our internal AI platform, guiding our Engineering Enablement and Data Engineering teams to find the right approach for both Engineering and company-wide AI platform capabilities.
  • Partner with security/IT/engineering/data on access control, data handling, vendor risk, and policy implementation, making sure that employees have a clear, safe path to experiment and move quickly with AI technologies.

Honeycomb is an observability service defining the future of developer tools. They are a company with over 200 employees and named to Forbes’ America’s Best Startups of 2022 and 2023.

US

  • 5+ years in IT infrastructure management, with recent experience in AI support and engineering.

ConnectWise is a community-driven software company dedicated to the success of technology solution providers. Their suite helps over 45,000 of their partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology. ConnectWise is powered by their connections, colleagues, and community, and they accept all kinds of people valuing each colleague's unique contributions and perspectives.

$144,000–$177,000/yr
US

  • Define and lead the enterprise AI architecture strategy.
  • Design and maintain reference architectures, standards, and patterns for AI solutions.
  • Partner with business, product, and technology leaders to identify, prioritize, and design high-value AI use cases.

YMCA of the USA (Y-USA) embraces a remote-first working environment. They have many employees and a great work culture.

$131,000–$217,000/yr
North America Canada Unlimited PTO

  • Drive AI-enabled partner growth through AI/ML architecture expertise and strategic business development.
  • Guide partners on hybrid architectures and multi-vendor AI strategies.
  • Drive technical co-innovation and commercial success for AI-powered partner solutions.

ServiceNow began in San Diego, California in 2004 and stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent, cloud-based platform seamlessly connects people, systems, and processes. They pursue their purpose to make the world work better for everyone.

  • Lead governance frameworks for Microsoft 365 content management platforms.
  • Support the end-to-end user experience for the Microsoft 365 records platforms.
  • Serve as a trusted advisor to leaders and business stakeholders on collaboration and records management capabilities.

PJM Interconnection works collaboratively to maintain the reliability of North America’s largest centrally dispatched electric grid and to operate one of the world’s largest competitive wholesale electricity markets. They seek talented candidates who thrive in a diverse, challenging and creative environment.

Canada 3w PTO

  • Lead the architecture and evolution of Cresta’s AI Agent integration framework across CCaaS platforms.
  • Design scalable, extensible backend systems that manage real-time conversation state, session lifecycle, and context propagation.
  • Establish architectural patterns for AI-to-human handoff that ensure durability, reliability, and seamless customer experience.

Cresta aims to transform customer conversations into a competitive edge. They achieve this by leveraging AI and human intelligence to enhance contact centers, automate processes, and empower team members.

US

  • Partner closely with clients to understand their business objectives.
  • Monitor AI agent performance and apply prompt engineering techniques.
  • Identify opportunities for optimization and expand use cases.

AnswerRocket builds transformative AI solutions that drive measurable results for Fortune 2000 enterprises. For over a decade, they've helped industry leaders across sectors harness AI to achieve tangible business outcomes, and they value collaboration, transparency, and inclusivity.

US

  • Lead the reference architecture for AI and agentic systems within key product domains.
  • Design and deliver production ready AI systems, ensuring reliability, scalability, observability, performance, and cost efficiency across the full lifecycle.
  • Establish platform level AI and data components, including Model broker and multi-model routing strategies.

PointClickCare is a leading health tech company that’s founder-led and privately held, they empower their employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, their platform serves over 30,000 provider organizations and they reinvest a significant percentage of their revenue back into research and development.

$175,000–$215,000/yr
US Unlimited PTO

  • Lead technical strategy and decision-making on assigned domains
  • Use AI to build, optimize, and maintain software systems
  • Mentor and uplevel early-career engineers

Garner Health aims to transform the healthcare economy by delivering high-quality and affordable care. They partner with employers to redesign healthcare benefits using incentives and data-driven insights, and are one of the fastest-growing healthcare technology companies.

US

  • Manage course uploads, updates, and LMS administration for Airtable Academy
  • Assist with post engagement, community moderation, and spam monitoring
  • Coordinate advocacy workflows, including mission creation, contributor tracking, and swag fulfillment

Airtable is a no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

US

  • Design and implement AI-powered content tooling solutions.
  • Develop and integrate LLM-based features for content generation.
  • Build and maintain MCP servers for seamless AI tool integration.

GHX enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide.

Australia New Zealand

  • Taking ownership of the System Integrator program, focusing on partnerships, ways of working, quality standards, and strategic direction.
  • Leading Solution Engineering and go-to-market enablement, bridging the gap between Canva's technical capabilities and complex enterprise partner and sales needs.
  • Guiding Developer Toolkits forward, ensuring toolkits, documentation, and developer experiences keep pace as AI integrations and agentic workflows evolve.

Canva is redefining how the world experiences design. They have campuses in Sydney and Melbourne, and co-working spaces in Brisbane, Perth and Adelaide and trust their Canvanauts to choose the balance that empowers them and their team to achieve their goals.

US

  • Analyze, design, and optimize business processes for AI implementation within Salesforce.
  • Define product requirements and translate use cases into technical specifications.
  • Guide development teams in leveraging Salesforce AI features.

Accenture Federal Services helps the US federal government make the nation stronger and safer. They are a technology company within global Accenture and recognized as a Glassdoor Top 100 Best Place to Work, offering a collaborative and caring community.

Canada

  • Own and execute a B2B content strategy optimized for AI-powered search and discovery.
  • Create and manage content that supports the full buyer journey, including blogs, whitepapers, and case studies.
  • Optimize content for AI visibility, ensuring accuracy and consistency across AI-generated responses.

Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly and fairly against the role's requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

North America Canada

  • Create enablement content describing product value with a focus on AI workflows.
  • Develop understanding of customer use cases to influence product roadmaps.
  • Drive public sector AI value & adoption strategy, including data strategy for missions.

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. ServiceNow's cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.