Deliver live new hire training and ongoing enablement for Customer Support and Operations teams.
Maintain LMS modules, create training materials, and update knowledge base articles before product launches.
Support enterprise client training, webinars, and product demos to drive platform adoption.
Donorbox is a fundraising platform and donor management system for nonprofits. Our fast-growing, profitable company is fully distributed with 150 employees across 23+ countries and was named a Best Place to Work in DC.
Develop training plans, materials, and multimedia content to support adoption of new processes and software.
Deliver instructor-led and web-based training events for the VA workforce.
Measure training effectiveness and support workforce adoption within six months of implementation.
Artemis is a professional services firm supporting federal government programs, including the Veteran and Family Member Program modernization. They emphasize a collaborative culture of self-starters, proactive problem solvers, and action-oriented team players.
Manage assigned training programs from planning through evaluation, supporting public health workforce development.
Lead design, delivery, and improvement of virtual and in-person workshops, webinars, and learning experiences.
Coordinate budgets, project plans, and collaborations with SMEs, CDC, and member laboratories.
APHL strengthens laboratory systems serving the public's health in the U.S. and globally. It is an association of public health laboratories that collaborates with member labs, CDC, and partners to advance workforce development.
Prepare and deliver high-quality training to new and existing customers using adult learning principles and various instructional tools.
Enhance training effectiveness by evaluating formats, leveraging AI, coaching customer super users, and implementing reinforcement strategies.
Collaborate with Product, Support, and Customer Success teams to share insights and support achievement of KPIs, including process compliance and customer satisfaction.
PointClickCare is a leading health tech company that helps providers deliver exceptional care through the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners. Founded and privately held, it serves over 30,000 provider organizations, reinvests significantly in R&D, and is recognized as a top private cloud company and one of Canada’s Most Admired Corporate Cultures.
Partner with B2B customers to develop custom training programs, including on-demand, live, virtual, and hybrid formats.
Design and develop curriculum for new training offerings, ensuring technical accuracy and alignment with CPE standards.
Lead discovery calls, support sales as a subject matter expert, and represent the customer voice in product development.
Becker Professional Education, part of Colibri Group, is a leader in CPA and CMA exam review and continuing professional education. Colibri Group values Love, Joy, Boldness, Teamwork, and Curiosity; Becker has served over 1 million CPA candidates worldwide.
Deliver official SAP training courses in onsite classroom and virtual environments.
Facilitate engaging instructor-led learning experiences for professional audiences.
Maintain SAP certification credentials and stay current with SAP product updates.
Udacity is an online learning platform that powers corporate technical training in AI, machine learning, data science, and cloud computing. Now an Accenture company, it is part of a rapidly growing global organization focused on bridging talent shortages through digital skills transformation.
Lead training, coaching, and technical assistance initiatives for youth development programs.
Support implementation fidelity through observations, assessments, and structured feedback.
Develop training materials and resources aligned with culturally responsive, trauma-informed practices.
The partner organization delivers training and technical assistance for evidence-based youth development programs. Its team works collaboratively, with a culture focused on cultural responsiveness and community impact.
Lead AR and Credit team training, ensuring consistency in processes and policies across all roles.
Coordinate new hire onboarding and ongoing skill-building for current team members.
Collaborate with leadership and cross-functional teams to enhance training tools and performance metrics.
SanMar is a company focused on exceptional customer service and upholding its Family Values across all operations. It fosters a collaborative, team-oriented culture with an emphasis on professional development and adherence to policies.
Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
Identify performance trends and build targeted learning interventions to drive operational excellence.
Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.
Develop and execute the AirHub training, user readiness, support, and adoption strategy.
Create and deliver role-based training, user guides, and support materials for diverse user populations.
Establish and manage user-support models and monitor adoption barriers.
Valiant Solutions is a security-focused IT solutions provider with public clients nationwide, named one of the fastest-growing privately held companies by Inc. 5000 and Washington Technology's Fast 50. With a strong focus on employee culture, they offer great benefits and career development opportunities.
Deliver engaging new hire and upskilling training sessions using standardized agendas and trainer guides.
Monitor performance metrics, create improvement plans, and serve as a subject matter expert during training initiatives.
Step in to support members via phone, email, and chat to resolve complex travel issues with a professional tone.
Engine is an AI-native platform for intelligent travel, building proprietary technology and supply for modern business travel. Serving over 38,000 customers and nearly 2 million travelers, Engine has been recognized as a Best Workplace for Innovators and Best Place to Work.
Lead pre-calls with dealer accounting staff to set expectations and review processes.
Deliver structured 1:1 accounting training over 6-week cycles, covering all milestones.
Serve as the dealer's go-to resource for accounting questions and troubleshooting.
Lightspeed provides cloud-based software for dealerships in the Powersport, Marine, RV, Trailer, and Golf Car industries. The company serves over 4,500 dealers across North America and values a culture of inclusion and diversity.
Resolve and respond to tickets submitted by faculty and students.
Prepare, maintain, and troubleshoot issues for exams and courses within the LMS.
Attend and conduct student and faculty orientations, including online office hours.
Orbis Education partners with universities to expand pre-licensure healthcare programs, producing thousands of graduates ready to enter the workforce. As a subsidiary of Grand Canyon Education, the company offers a collaborative team environment, extensive training, and structured professional development.
Turn new survey designs, program changes, and Salesforce releases into practical training materials, job aids, and release notes for field staff.
Deliver live training sessions and record screen-capture demo videos so teams can refresh without waiting for a session.
Write internal communications pitched to each audience from Country Director to Field Officer, deciding what each group does not need to know.
GiveDirectly delivers cash transfers to people living in poverty, having distributed over $1B to 2+ million people across 15 countries since 2011. With a non-hierarchical, analytical culture and around 650 staff in country operations, it was named one of Time100's Most Influential Companies of 2026.
Design and develop training programs, onboarding modules, and assessments for internal support teams and vendor partners.
Facilitate training sessions and provide direct coaching and actionable feedback to agents and vendor trainers.
Use QA findings and performance signals to identify training gaps and bring recommendations to management.
Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries and regions. They are a team of 400+ people across 60+ countries, building a product used by travelers every day, with a culture of trust, ownership, and freedom.