Provide leadership and coaching to Accounts Receivable Specialists, focusing on performance, accountability, and continuous improvement.
Analyze AR trends, develop KPIs, and execute strategies to improve collections and reduce aging.
Collaborate cross-functionally with revenue cycle, compliance, and operations teams to resolve complex payer issues.
Helping Hands Family is a top-rated provider of applied behavior analysis (ABA) therapy for children. They are a Great Place to Work Certified company with a supportive and inclusive culture.
Review and process credit applications, pulling reports, references, and financials to manage risk and support sales.
Communicate with customers and internal teams to negotiate credit solutions and provide guidance.
Monitor customer accounts, maintain records, and report on specific segments to mitigate risk.
SanMar is a apparel and accessories company that provides products and services to the promotional products industry. With a large workforce, the company fosters a collaborative culture with a focus on teamwork and professional growth.
Supervise and train the credentialing associate team to ensure high performance.
Document and refine insurance credentialing workflows and processes.
Collaborate with the Credentialing Team Lead and partners to monitor metrics and resolve issues.
BetterHelp is the world's largest online therapy service, connecting millions of people with licensed therapists to make mental healthcare more accessible. As part of Teladoc Health, it offers startup energy with the support of a large company and a diverse, collaborative culture.
Provide administrative and collection support for the Regional Credit Manager and assigned portfolio.
Partner with sales and administrative teams to meet cash flow targets and mitigate delinquent receivables.
Resolve open invoices, review unapplied payments, and respond to credit hold requests in a timely manner.
QXO is North America's largest distributor and installer of insulation and a leading distributor of roofing, lumber, and waterproofing products. It is a fast-growing, tech-enabled leader in the building products distribution industry with plans to reach $50 billion in annual revenue within the next decade.
Develop and maintain athenaOne collector curriculum for Care Centers and Privia University (LMS).
Lead training for new Care Centers, support RCM implementation, and provide at-the-elbow support for high-profile sites.
Partner with market trainers, share new athenaOne features, and create innovative learning experiences.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and reward doctors for high-value care. The company leverages scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes, fostering an innovative and collaborative culture.
Process incoming customer payments via checks, ACH, wires, and EFT, applying them accurately to invoices.
Reconcile discrepancies, prepare Excel uploads, and maintain detailed payment records.
Collaborate with the AR team to meet goals and deliver excellent customer service.
SanMar is a leading supplier of apparel and accessories, partnering with brands like Nike, The North Face, and Brooks Brothers. The company is people-focused, offering a collaborative culture with comprehensive benefits and opportunities for growth.
Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
Identify performance trends and build targeted learning interventions to drive operational excellence.
Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.
Engage with trial owners through primarily outbound calls and occasional inbound interactions.
Assist guests with booking reservations and purchasing package upgrades, enhancements, and travel protection plans.
Collect delinquent balances, ensure FDCPA compliance, and achieve performance metrics.
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations. Recognized as a Best Company to Work For, we employ 9,000 Team Members and value creating a supportive, rewarding workplace.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Handle and carefully respond to all customer inquiries, resolving issues on the first call through active listening.
Track and document call information for auditing, escalate interactions when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive culture focused on growth and well-being.
Deliver onboarding and skills-training programs for customer-facing roles, covering client communication and service standards.
Facilitate training sessions in person and virtually, and build content for Scorpion's tech suite and digital marketing channels.
Administer LMS learning paths, gather feedback, and partner with teams to keep training materials current.
Scorpion is a technology and services company helping local businesses thrive through marketing, SEO, reviews, and customer experience tools. It combines AI support with human expertise and values a winning mindset, genuine care, and teamwork.
Connect with empathy and member-first focus, building trust through active listening and prioritizing member needs.
Own the end-to-end experience, taking full accountability for resolving inquiries with a Champion's Mindset.
Deliver "path to yes" solutions by applying critical thinking and addressing barriers directly.
SCAN is a nonprofit health organization dedicated to improving care for older adults. With over 500,000 members and $8 billion in annual revenue, it values compassion, innovation, and integrity.
Provide excellent customer service while ensuring customer accounts comply with state resale certificate regulations.
Process resale renewals, monitor incoming faxes and emails, and update customer information within 24 hours.
Collaborate with Inside Sales and Credit to resolve resale issues, meet monthly deadlines, and maintain accurate customer records.
SanMar is a leading apparel and accessories company, providing private label and brand-name products like Nike and The North Face. They have a large workforce across North America and emphasize a supportive, inclusive culture focused on employee growth.
Serve as primary point of contact for new clients, providing a welcoming onboarding experience.
Respond to client questions via email, phone, and text with empathy and professionalism.
Support retention initiatives and identify opportunities for continued engagement.
This role is listed on behalf of a partner company that manages a fitness and wellness platform. The environment is high-energy and fully remote, with a focus on client success.
Earn while you learn: paid pre-licensing training at $18/hr, then $22.50/hr once licensed.
Support customers via phone and email with quotes, policy changes, and coverage updates.
Work remotely with all equipment provided, no cold calling required.
Qualfon is a customer experience and business process outsourcing company focused on delivering engaging interactions and positive experiences. Their mission is to help people pursue their total vocation by creating job opportunities and supporting employee growth.
Oversee accurate and timely processing of high-volume invoices, credit memos, and payments via ACH, checks, and wires.
Supervise, train, and monitor accounts payable staff, ensuring compliance with internal controls, GAAP, CAS, FAR, and DFARS.
Drive process optimization and automation in SAP Ariba and Costpoint to improve efficiency and accuracy.
SRI is an independent nonprofit research institute headquartered in Menlo Park, California, collaborating across technical and scientific disciplines to develop groundbreaking products. With nearly 80 years of history, the institute fosters a culture of inclusion and innovation, employing a diverse workforce dedicated to creating world-changing solutions.
Manage inbound and outbound client communications to resolve payment inquiries and ensure collections.
Document resolutions and maintain accurate accounts receivable records, analyzing aging reports for high-risk accounts.
Collaborate with Finance, Sales, and Credit teams to improve collection efficiency and support financial close.
We are a global data and technology company powering opportunities across markets from financial services to healthcare and automotive by unlocking the power of data. We have 25,200 employees in 32 countries and an inclusive, purpose-driven culture.
Deliver live new hire training and ongoing enablement for Customer Support and Operations teams.
Maintain LMS modules, create training materials, and update knowledge base articles before product launches.
Support enterprise client training, webinars, and product demos to drive platform adoption.
Donorbox is a fundraising platform and donor management system for nonprofits. Our fast-growing, profitable company is fully distributed with 150 employees across 23+ countries and was named a Best Place to Work in DC.
Process a queue of loan applications while ensuring compliance with established quality standards.
Handle inbound and outbound calls to verify details and request additional information from customers.
Resolve customer issues via phone, email, or fax and keep customer accounts accurately updated.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered Colossus platform. It serves non-prime consumers and businesses and maintains an inclusive, values-driven culture where employees can thrive.
Serve as a trusted point of contact for clients across phone, email, SMS, HubSpot, webinars, and in-person events, owning customer questions and issues from initial contact through resolution.
Lead client onboarding experiences one-on-one and through live virtual webinars, confidently engaging and presenting to groups of clients while guiding them through the coaching programs.
Conduct proactive outbound outreach for onboarding, engagement, event attendance, account maintenance, and other customer experience initiatives.
Our client is a fast-growing coaching and personal development company founded in 2016, helping entrepreneurs and individuals achieve their full potential. The company has been ranked in the top 100 on the Inc. 500 list and hosts major live events.
Lead a non-clinical outreach team, overseeing daily operations and EHR/platform administration.
Monitor KPIs, manage escalations, and implement workflow improvements for patient engagement.
Coach, mentor, and develop a remote team while fostering an inclusive, patient-centered culture.
Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, the company has grown into the largest network of independent primary care in the country, fostering a remote-first, collaborative, and inclusive culture.