Provide friendly, high-quality support across phone, chat, email, and web while troubleshooting technical, product, and service issues aiming for first-call resolution.
Navigate multiple systems to research and resolve complex concerns, accurately document interactions in a ticketing system, and manage high-volume interactions.
Escalate issues when needed to ensure timely resolution in a fast-paced, remote environment.
Encoura empowers students and institutions to create meaningful connections for informed decisions. Since 1972, the company has evolved to span enrollment, research, marketing, student success, and advancement, serving millions of high school students and educators nationwide.
Manage a team of Sales Executives to drive new business growth within a defined territory.
Build and drive sales strategy, including territory planning, relationship development, and opportunity closing.
Recruit, coach, and mentor team members to achieve annual sales goals and maintain accurate forecasts.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter and faster. They are building an AI-native culture with a focus on technology and talent, aiming to put AI to work for people.
Set technical direction for the Athena clearing house, making architectural calls on data validation pipelines and workflow orchestration.
Scale the team and product area, driving transition from rapid prototyping to sustainable, production-grade product stack.
Lead design of systems processing unstructured vulnerability reports, deduplicating findings, and surfacing clean signals to remediation teams.
Chainguard secures the open source software supply chain, delivering hardened, production-ready builds of open source software. They are venture-backed by leading investors and serve Fortune 500 enterprises and global industry leaders.
Architect and operate the cloud network foundation across AWS and future providers.
Design and deploy IPv6-native VPC architecture and EKS networking.
Establish networking standards, mentor engineers, and own the long-term network strategy.
Scribe builds a platform that helps teams document and share knowledge quickly. The company values diversity and inclusion, fostering a supportive environment where employees feel empowered to do their best work.
Deliver highly customized, role-based training programs for PTC's PLM, CAD, and ALM solutions to drive measurable adoption outcomes.
Design and lead enterprise learning architecture for multi-program transformations, aligned to business objectives and sponsor priorities.
Collaborate with customers and internal teams to assess training needs, develop metrics, and ensure scalable, repeatable learning programs.
PTC is a global software company powering how products are designed, built, serviced, and operated across industries like Aerospace & Defense, Industrial, Automotive, MedTech, Electronics, and High Tech. With nearly 7,000 team members worldwide, they foster a culture of collaboration, innovation, and inclusion where diverse ideas and perspectives are valued.
Generate new business sales revenue in the West region through strategic account planning and territory execution.
Build and manage a regional sales strategy, prospect aggressively into enterprise accounts, and develop qualified pipeline.
Lead complex enterprise sales cycles from initial engagement through close, evangelizing Nexthink’s value proposition.
Nexthink is a leader in Digital Employee Experience, providing enterprises with real-time visibility into employee technology experience across devices, applications, networks, and digital workflows. With a valuation of $3 billion, Nexthink is a category creator in DEX, fostering a culture of innovation and proactive IT management.
Process both Global Payroll and EOR payrolls, ensuring timely and accurate calculations, filings, and reports.
Manage Zendesk ticket queue and act as main point of contact for payroll questions from customers and stakeholders.
Continuously improve payroll processes and maintain data integrity across all systems.
Remote is a global HR platform that helps businesses hire, pay, and manage international teams compliantly. With a fully remote team spanning 6 continents, we foster a culture of async work and innovation.
Develop and scale the Large Enterprise sales organization, refining sales motions and expanding executive relationships across Global 2000 accounts.
Recruit, hire, and develop a high-performing enterprise SaaS sales team, including Regional Vice Presidents and Account Executives.
Drive strategy to consistently exceed quarterly and annual sales objectives, leading across multiple disciplines of sales management.
Smartsheet empowers teams to manage work and scale solutions, uniting human teams with AI agents to automate tasks and uncover insights. The company is in an ambitious growth phase, seeking a proven enterprise SaaS sales leader to drive strategy and scale the Global 2000 sales organization.
Architect and lead the future of how our Go-To-Market organization operates, redefining processes with AI handling operational floor and focusing on systemic fixes.
Lead a high-performing team to identify root causes of friction, design enterprise-grade solutions, and partner with executive stakeholders.
Drive behavioral changes that scale, with a seat at the table in shaping our AI-integrated operations strategy.
Remote solves the challenge of navigating global employment compliantly, enabling businesses to recruit, pay, and manage international teams. The company has a globally distributed workforce across 6 continents with core values including innovation and a fully remote culture.
Create stunning digital content using After Effects, Illustrator, InDesign, and Photoshop, taking projects from brief to completion.
Oversee multiple projects simultaneously, ensuring quality from concept through execution and delivery.
Collaborate with the wider team to expand creative output and pitch fresh concepts confidently.
Brandtech+ (formerly OLIVER+) is a global team of creative thinkers and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. They partner with over 300 clients in 40+ countries and focus on connecting clients with high-quality solutions worldwide.
Leads execution and ongoing management of NERC reliability and CIP compliance program across all registered sites.
Directly manages the NERC Technical Compliance Manager and partners closely with the VP of Asset Operations on program strategy and resource planning.
Oversees GADS data collection and reporting, ensures timely quarterly submissions, and maintains the feedback loop from compliance activities into the project pipeline.
Silicon Ranch is a fully integrated provider of customized renewable energy, carbon, and battery storage solutions for partners across North America. The company is known for putting community partnerships first, owning and operating all its solar ranches with a 100% track record for successful delivery, and fostering a diverse and inclusive workplace.
Own and drive architecture and design for large-scale, complex internal platform systems.
Define and influence the long-term technical roadmap, ensuring scalability and reliability at global scale.
Lead platform modernisation initiatives, including architecture evolution, technical debt reduction, and reliability improvements.
OKX is a leading crypto exchange and developer of the OKX Wallet, giving millions access to crypto trading and decentralized applications. The company is trusted by large institutions, backed by Proof of Reserves, and united by core principles that foster a friendly, rewarding, and diverse environment.
Supports quality improvement infrastructure across PACE centers, maintaining data systems and regulatory reporting.
Tracks participant safety events, ED and inpatient admissions, and facilitates Quality Improvement Committee operations.
Executes internal quality audits and prepares data summaries to drive measurable improvement.
Habitat Health empowers older adults through the Program of All-Inclusive Care for the Elderly (PACE), providing comprehensive medical care and daily support. Supported by leading healthcare investors, we are entering a period of significant growth and seek exceptional teammates.
Design, implement, test, and maintain web interfaces and backend services for the Stratus application suite.
Contribute to maintenance and greenfield development of internal tools for public safety communication systems.
Build and maintain microservices on AWS platform with automated testing and Agile collaboration.
Anovia is a telecommunications outsourcing company that provides workflow, technical support, and multilingual services to Fortune 500 companies. With over 200 professionals globally, they offer a collaborative and close-knit technical team environment.
Architect and deploy custom AI integrations to connect CRM, sales engagement platforms, and other tech stack components, building proprietary LLM-based tools for account enrichment and outbound messaging.
Partner with RevOps and Marketing Ops to audit the tech stack, implement predictive modeling for high-intent pipelines, and ensure data integrity as a single source of truth for AI forecasting.
Collaborate with Customer Success and Marketing to build AI-driven retention loops, automate content distribution, and train GTM teams on effective use of AI tools to maximize individual output.
QAD is a world-class SaaS company providing adaptive, cloud-based enterprise software and services for global manufacturing companies. We are growing and have a collaborative culture of smart and hard-working people who support one another to get the job done.
Lead field marketing for the North American insurance segment, generating inbound demand and accelerating deals.
Partner with regional Insurance Sales leadership to activate global campaigns and run account-based marketing motions.
Build and execute account-targeted programs for high-priority insurance clusters using ABX and intent data.
Nearmap is a global tech pioneer innovating location intelligence with proprietary camera systems, AI, and SaaS platforms. The company fosters an inclusive, supportive culture and values innovation, with employees often wearing multiple hats in a fast-paced environment.
Conduct video consultations, assess, diagnose, and prescribe medication as clinically appropriate via telemedicine.
Coordinate treatment planning and care delivery with UpLift's network of therapists.
Provide empathetic, high-quality care and uphold clinical and service standards.
UpLift is a multi-sided marketplace that applies technology to empower patients to find mental healthcare providers covered by their insurance. The company focuses on bridging the gap between patient, provider, and insurer, with a collaborative and flexible remote culture.
Own the full sales cycle from outbound discovery and demos to complex negotiations and closing.
Manage multi-stakeholder buying processes within large-scale food manufacturing and contract manufacturing firms.
Drive enterprise-grade deals with an average contract value ranging from $100K to $1M.
Chef Robotics develops AI-powered robots that automate food preparation in commercial kitchens and food manufacturing. Backed by Kleiner Perkins and other investors, the company is an early-stage startup with a team from leading tech companies including Cruise, Zoox, Google, Tesla, and Amazon Robotics.
Spend approximately 95% of your time delivering exceptional customer service via phone, live chat, and email.
Apply problem-solving abilities to assist customers with software support for accounting, payroll, and tax-related inquiries.
Work independently for about 80% of the day while collaborating remotely with team members and attending meetings.
Patriot Software is a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, they foster a high-trust environment where ideas move quickly and quality matters.
Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.
Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.