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US

  • Manage self-pay patient accounts by setting up payment plans and ensuring timely collection of outstanding balances.
  • Provide excellent customer service by addressing billing inquiries and resolving patient concerns related to payments.
  • Maintain accurate financial records, perform account reconciliations, and analyze reports to monitor cash flow.

Microsoft Excel Medical Billing Customer Service

20 jobs similar to Self-Pay & Customer Service Specialist

Jobs ranked by similarity.

$100,000–$150,000/yr
US Unlimited PTO 10w maternity

  • Develop, maintain, and own Integrated Master Schedules (IMS) for complex software programs.
  • Bridge commercial Agile delivery practices with government program expectations.
  • Integrate schedules across internal development teams, external vendors and subcontractors.

DEFCON AI leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems. Their technology aligns outcomes with operational goals, decision making, and empowers customers to anticipate impacts of disruptions.

$118,560–$137,280/yr
US Unlimited PTO

  • Oversee day‑to‑day clinical operations for UM, CM, and DM teams.
  • Ensure operational workflows meet productivity, quality, and turnaround time expectations.
  • Partner with the VP of Care Management on operational priorities and process improvements.

Personify Health created the first and only personalized health platform bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. It serves employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes.

$100,000–$100,000/yr
US Unlimited PTO

  • Develops and drives strategies to meet patient implant and revenue goals.
  • Supports implants and follow-up procedures and visits, providing troubleshooting and technical assistance.
  • Represents CVRx devices to cardiologists, hypertension specialists, and cardiac/vascular surgeons, ensuring their understanding of the clinical therapy.

CVRx pioneers unique therapies that harness the body’s natural systems, benefiting society and making CVRx a universal role model in healthcare. They value their commitments and overcome challenges through determination, collaboration and purpose.

US

  • Serve as the primary engine driving growth and operational excellence for public sector business, acting as a strategic advisor to government clients.
  • Bridge the gap between complex digital asset infrastructure and the mission-critical needs of law enforcement, national security, and regulatory agencies.
  • Lead solution design and collaborate cross-functionally with Legal, Product, Engineering, and Sales teams to align internal delivery and represent institutional client interests.

Anchorage Digital is building the world's most advanced digital asset platform for institutions to participate in crypto, offering custody, staking, trading, and governance services. The diverse team of over 600 members, known as the Anchorage Village, is united in building the future of finance with a commitment to an inclusive and respectful workplace culture.

$158,600–$297,400/yr
US Canada Unlimited PTO

  • Lead the team through process evaluation and redesign.
  • Drive the team’s AI readiness and identify where AI can improve workflows.
  • Partner with Engineering to shift documentation earlier in the development process.

GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab has 50 million registered users and a high-performance culture driven by their values and continuous knowledge exchange.

US 14w maternity 14w paternity

  • Manage a portfolio of New York small group employer clients (50-100 lives) as their trusted advisor, proactively addressing needs throughout the plan year.
  • Lead annual service plan execution including renewals, open enrollment, compliance support, vendor deployment, and member education.
  • Design creative, consultative benefit solutions based on strong knowledge of the New York marketplace, alternative funding arrangements, carriers, and products.

Nava fuses deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience for employers and employees. It is a mission-driven, remote-first, high-growth company backed by leading investors and is committed to building a dynamic and inclusive culture.

Europe

  • Handle high amounts of live chat and phone calls
  • Identify and evaluate customers’ needs to deliver satisfaction
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries for their industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.

US

  • Maintain the short-term Production Cost Models with market and in-house views.
  • Work with Market Operations and Origination teams to integrate in-house market-specific views.
  • Analyze and determine drivers of Day Ahead and Real Time congestion market outcomes based on macro-fundamentals.

Arevon is a U.S. energy leader committed to powering America with affordable, reliable, and secure homegrown energy. With a strong track record in utility-scale solar and energy storage, Arevon is a trusted partner to utilities and businesses seeking cost-effective, sustainable energy solutions.

Global

  • Lead the design, build, and support of secure, scalable cloud-based engineering environments for security investigations and digital forensics.
  • Develop automation, CI/CD pipelines, and Infrastructure-as-Code solutions across AWS, Azure, and Google Cloud to improve operational efficiency and consistency.
  • Collaborate with Cyber Fusion, Information Security, and governance teams to ensure platforms meet compliance, resilience, and operational standards.

Experian is a global data and technology company that powers opportunities by redefining lending, preventing fraud, simplifying healthcare, and creating marketing solutions using data, analytics, and software. It is a FTSE 100 company with approximately 22,500 employees across 32 countries, recognized globally for its people-first culture and commitment to inclusion and excellence.

US Unlimited PTO

  • Design and build scalable GTM data pipelines and automation systems
  • Integrate systems across Salesforce, enrichment providers, outbound tools, and analytics platforms
  • Build internal tools that significantly improve BDR and AE productivity

Oscilar is building the most advanced AI Risk Decisioning™ Platform, helping organizations manage fraud, credit, and compliance risk with AI. It appears they have a mission-driven culture with industry veterans from companies like Meta, Uber, Citi, and Confluent.

  • Own creative strategy across all Findies product angles.
  • Build scalable, documented creative production processes.
  • Hire, onboard, and develop junior/mid Creative Producers and Motion Designers.

Findies is a social shopping network that helps women discover better products that truly fit their lifestyle. The team is small and hands-on, and they’re looking for professionals who want real ownership and the opportunity to shape and build the business.

US

  • Answer customer calls and address requests concerning services and products.
  • Utilize various systems and tools to assist customers and use sales expertise to make recommendations.
  • Use problem-solving skills to identify and solution customer’s technical issues.

DIRECTV has been at the forefront of entertainment for nearly three decades. They are focused on their people, vendors, and customers, and are committed to providing unparalleled entertainment experiences where, when and how people want it.

US

  • Verify and analyze medical record documentation to assign diagnostic and procedural codes using CMS and organizational guidelines.
  • Serve as a resource for physicians and billing staff, resolving coding discrepancies and ensuring a 95% accuracy rate for charge entry.
  • Assist in training new employees and collaborate with the central billing office to process charges within two business days.

Munson Healthcare is northern Michigan's largest healthcare system, operating eight community hospitals to serve over half a million residents across 29 counties. The organization emphasizes a values-driven team culture focused on excellence, teamwork, and positivity in a region known for its natural beauty and outdoor lifestyle.

US

  • Lead, coach, and scale a team of Enterprise Account Executives to acquire new logos across the United States.
  • Own and drive team revenue targets, pipeline health, forecasting cadence, and define the US Enterprise Sales playbook from the ground up.
  • Recruit and retain top sales talent, partnering with Sales Development, Marketing, and Solutions Architecture to generate and convert pipeline.

Dash0 is defining the future of observability by building an OpenTelemetry-native, AI-centric platform designed to eliminate vendor lock-in and toil for developers. The company, backed by top-tier investors, is a high-growth, venture-backed startup with a collaborative and builder-minded culture across its offices in New York, Amsterdam, and Munich.

Mexico

  • Act as the primary contact for inbound leads, ensuring timely follow-up, qualification, and handoff to the appropriate Sales Executive.
  • Execute outbound prospecting strategies across phone, email, social, and events to engage decision-makers within key manufacturing and supply chain accounts.
  • Identify and drive both net-new opportunities and opportunities within QAD’s existing customer base.

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. They help customers in various industries rapidly adapt to change and innovate for competitive advantage, fostering a collaborative culture with growth opportunities.

$160,000–$210,000/yr
Americas 5w PTO 12w maternity 12w paternity

  • Own Firecrawl's brand positioning end-to-end.
  • Write and ship launch copy and product announcements.
  • Grow and manage our presence on Twitter/X and LinkedIn.

Firecrawl is an easy way to extract data from the web, allowing developers to reliably convert URLs into LLM-ready markdown or structured data with a single API call. They are a small, fast-moving, technical team building essential infrastructure for the AI era, and have hit 8 figures in ARR and 100k+ GitHub stars in just over a year.

US

  • Take the wheel of the release process for both the browser and admin panel, navigating multiple teams and projects like a pro.
  • Act as the ultimate bridge between Infrastructure, Product, Devs, and QA to ensure every launch is smooth and hits the deadline.
  • Keep the release pipeline flowing with minimal friction, coordinating timelines so features and fixes land exactly when they should.

HKR.TEAM is on a mission to simplify global HR and is innovative and dynamic. It has a transparent culture, is tech-savvy, has quick decision-making, and values ownership and getting things done in a startup culture with a young team.

US

  • Provide individual, family, and group therapy via telehealth.
  • Conduct comprehensive intakes and assessments.
  • Develop and implement client-centered treatment plans.

Backpack Healthcare is re-imagining mental health care for children, teens, and young adults. As a clinician-led, minority-owned organization, they believe that when clinicians are fully supported, empowered, and valued, young people receive the best possible care.

China

  • Lead end-to-end product development from concept to mass production for travel, health, and fitness products.
  • Manage supplier identification, vetting, onboarding, and relationship management across key Chinese manufacturing hubs.
  • Oversee quality standards, testing, certifications, packaging development, and project execution while driving cost optimization.

Nysonian builds the next generation of global lifestyle brands that inspire how people travel, move, and live. It is a fast-growing company with $150M+ in annual revenue, over 300 teammates across 6 countries, and 1.3M+ customers worldwide, fostering a culture of ownership and accountability.

  • Manage Help Scout and Accounts Receivable processes, developing workflows and automations.
  • Execute invoicing processes with precision, aiming for 97% or higher billing accuracy.
  • Identify patterns in support tickets to scope issues and develop training materials.

Prompt Therapy Solutions provides automated and modern software to rehab therapy businesses, teams, and patients as the fastest-growing company in the space. We attract top talent who share our vision and values as we seek a proactive and results-driven team.