Manage past due & collections processes and communications, including making outreach phone calls to students.
Review Letter of Credits for assigned student population to ensure accuracy of documentation, set up invoicing activities and update student account with invoicing information.
Respond to student and team inquiries via chat, email, phone or CNS activities within 24 hours.
Identify accounts with overdue payments and find solutions.
Maintain daily, weekly and monthly collection goals.
GoodLeap is a technology company delivering financing and software for sustainable solutions. Over 1 million homeowners have benefited from their technology, and thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s applications to drive customer communication and business intelligence.
Report to the AR Lead as a member of a dedicated AR Specialist team
Distribute invoices utilizing Tesorio campaigns via the company’s AR group email, and ensure all clients remain informed on their outstanding debts and deadlines
Identify delinquent accounts, manage the dunning process, and perform outreach efforts to encourage the timely collection
Optro is a leading audit, risk, ESG, and InfoSec platform, surpassing $300M ARR with continuous growth. They empower over 50% of the Fortune 500 with award-winning technology and are recognized as one of the fastest-growing tech companies in North America.
Responsible for recording notices of adjustment for residents receiving subsidies and ensuring all supporting documentation is properly attached to the resident file.
Prepares rent increase letters for assigned communities and accurately updates rental amounts in Yardi Voyager.
Monitors vendor portals, such as WASH and Bill.com, to track payments and ensure proper recording in the accounting system.
Avanath is a management company providing affordable housing. They cultivate the American Dream and are committed to creating an unforgettable experience for residents and workforce, making it a great place to live, work, and be.
VALD is a world leader in technology for the allied health industry, providing innovative human-measurement technology. They have over 300 team members in over 35 countries, with 5 offices across four continents and driven by a multidisciplinary team.
Identify accounts with overdue payments and find solutions.
Maintain daily, weekly and monthly collection goals.
GoodLeap is a technology company delivering financing and software products for sustainable solutions. Over 1 million homeowners have benefited from their technology. Thousands of professionals rely on GoodLeap’s applications and developer tools to drive transparent customer communication, deeper business intelligence, and streamlined payment and operations.
Submit bills compliant with all appropriate regulations and managed care contracts.
Collect money due by contacting third parties and providing explanations of charges.
Analyze accounts to determine coordination of benefits, refunds, and denials.
They are Oregon's only public academic health center, involved in patient care, research, and training healthcare professionals. As Portland's largest employer, they offer opportunities for learning and advancement in hospitals and clinics across Oregon and Southwest Washington.
Manage Help Scout and Accounts Receivable processes, developing workflows and automations.
Execute invoicing processes with precision, aiming for 97% or higher billing accuracy.
Identify patterns in support tickets to scope issues and develop training materials.
Prompt Therapy Solutions provides automated and modern software to rehab therapy businesses, teams, and patients as the fastest-growing company in the space. We attract top talent who share our vision and values as we seek a proactive and results-driven team.
Process/post AR from all assigned payers within the expected Turnaround Time
Research payer websites to obtain posting backup
Communicate with leadership and partner teams to ensure accurate and timely processing of remittance
Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. They employ nearly 70,000 employees, serving clients in more than 100 countries.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Review and analyze account receivable reports to identify trends, risks, and areas for improvement.
OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, focusing on crude oil drilling, oil exploration, and renewable energy sources. They are committed to delivering sustainable solutions in the energy industry, prioritizing safety, environmental responsibility, and operational excellence.
Oversee the daily operations of the Invoicing Operations team and provide day-to-day tactical support.
Manage invoicing cycles and ensure invoices align with contract terms, pricing agreements, and client requirements.
Implement process improvements to streamline invoicing operations, improve accuracy, and reduce errors.
RigUp is a source-to-pay solution built for energy, combining software with expert teams. It empowers energy companies and suppliers to work together, operating with greater speed and efficiency. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth.
Generate and meticulously review invoices to ensure accuracy and adherence to company policies.
Address system exceptions promptly and resolve complex billing queries with internal stakeholders.
Monitor unbilled orders, track performance metrics, and report on emerging issues.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions for over 25 years. They are a global organization with team members in over 35 countries that promotes honesty, consistency, and fairness across all subject areas and assessment types, offering a remote-first culture.
Obtain and review records received from other educational institutions
Assist with verification of enrollment for students
Learning Network is an innovative educational services company focused on customer satisfaction. They value their employees and provide a supportive community where they can make a difference in bringing education to students.
Manage day-to-day invoicing, payment tracking, payments adjustments, and review processes.
Serve as the primary contact for customer inquiries related to billing, payments, adjustments, penalties, and discrepancies.
Provide support to Billing and Collections Manager for daily invoicing, collection efforts, payments adjustments and audits.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market.
Handle high-volume inbound and outbound calls to support student inquiries.
Respond to student questions and assess financial status.
Document all interactions promptly and accurately, ensuring timely notifications to the appropriate Financial Aid personnel.
Universal Technical Institute has 60 years of experience and is trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. They care about making a change in the lives of their employees and students, expanding reach and increasing impact, one life at a time.
Process vendor invoices related to clinical trials, including CROs, laboratories, investigator payments, and study-related vendors
Prepare and submitsponsor invoices based on study milestones, subject visits, pass-through costs, and contractual terms
Work within CRIO and/or other CTMS platforms to track billable events and study activity
UniTriTeam supports clinical research organizations with accounting operations. They offer flexible contractor engagements and professional growth within clinical trial finance and CTMS-integrated accounting.
Acts as a resource for collection issues and ensures patient accounts are accurate.
Monitors patient A/R, sends statements, and posts payments according to standards.
Documents all activity on accounts and prepares data needed for court-related circumstances.
Munson Healthcare is northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. They are a team that delivers outstanding care in one of the most beautiful regions in the country.
Accurately post daily payment activity across multiple entities.
Investigate and resolve payment discrepancies and unauthorized deductions.
Generate and maintain A/R aging reports.
20four7VA provides offshore independent contractors to deliver remote services to clients worldwide. They focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. They offer a vibrant community and constant support.
Make outbound and take inbound calls from individuals interested in enrolling at University of Arkansas Grantham.
Present information to students and families about educational opportunities, admission, transfer of credit, financial assistance, and university policies and requirements.
Manage communication via telephone, text message, and/or electronic mail with prospective students through all stages of the recruitment and admission process.
The University of Arkansas Grantham provides accessible and affordable online education. They offer over 50 fully-online degree and certificate programs to adult learners in Arkansas, across the country, and around the world.