Source Job

$100,000–$125,000/yr
US

  • Design, build, and maintain intelligent virtual agents using NICE Cognigy for digital chat and conversational experiences.
  • Develop and manage conversation flows, intents, entities, dialog logic, and handoff scenarios to live agents.
  • Configure and tune NLU models to improve intent recognition, accuracy, and customer experience.

REST APIs JSON Jira

17 jobs similar to Conversational AI Engineer

Jobs ranked by similarity.

US

  • Design, build, and implement advanced Conversational AI solutions for customers and partners.
  • Drive complex projects from pilot to full implementation, ensuring scalable and high-performance solutions.
  • Provide technical training, workshops, and best practices to empower customers and partners.

NiCE Ltd. (NASDAQ: NICE) provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NiCE is a market leader in AI, cloud, and digital solutions.

  • Define the persona and voice system for Deepgram voice agents, ensuring coherence across use cases.
  • Design turn-taking, barge-in, and repair behaviors with ML and Engineering, tuning for real-time interaction.
  • Build conversational-quality evals and developer-facing guidance that establish best practices for voice agents.

Deepgram is the leading platform for the Voice AI economy, providing real-time APIs for speech-to-text and text-to-speech, enabling organizations to build production-grade voice agents. Backed by a recent Series C and processed over 50,000 years of audio, Deepgram is a growth-stage company with an AI-first culture where innovation and rapid adaptation are key.

APAC 4w PTO

  • Own end-to-end AI delivery projects across APAC, including discovery, design, deployment, and optimization.
  • Serve as a founding regional expert in conversational design, shaping scalable delivery frameworks.
  • Drive alignment with customer stakeholders and partner cross-functionally with ML, Data Science, and Product teams.

Cresta unlocks the true potential of customer experience using a unified AI platform with conversational agents and real-time augmentation. Backed by $270M from investors including a16z and Sequoia, the company is led by former Google AI leaders and powers top brands like United Airlines and Marriott.

  • Design, configure, and deploy Agentforce agents in Salesforce FSC to automate advisor workflows and client service.
  • Develop agent topics and integrate with MuleSoft APIs and external data feeds for extended functionality.
  • Implement Einstein features and test agent behavior to ensure compliance and performance.

Mariner is a wealth management firm offering financial advisory services. They are dedicated to professional growth, teamwork, and work-life balance with a diverse culture.

Latin America

  • Design and build enterprise contact center solutions using Amazon Connect and AWS serverless technologies.
  • Develop AI-powered conversational experiences using Amazon Bedrock and Generative AI.
  • Collaborate with client engineering teams on technical decisions, production releases, and knowledge transfer.

Oowlish is a rapidly expanding software development company in Latin America. It is certified as a Great Place to Work, offering a nurturing work environment with opportunities for professional growth and international collaboration.

United States

  • Design, develop, and maintain AI agents and automated workflows to improve productivity and scalability across functions like Support, Sales, and HR.
  • Integrate AI solutions with enterprise systems using APIs and cloud platforms, ensuring strong governance and security.
  • Lead pilots, define success criteria, and report ROI metrics for AI initiatives, supporting change management and adoption.

Our partner company is seeking an AI Strategy & Enterprise Enablement Analyst to bridge AI, automation, and business transformation. They foster an inclusive, respectful, and collaborative culture.

$143,200–$243,400/yr
North America Unlimited PTO

  • Architect and deploy AI solutions for federal customers using the Moveworks platform.
  • Integrate with enterprise systems and ensure compliance with federal security requirements.
  • Partner with product and engineering teams to influence product roadmap based on customer feedback.

ServiceNow provides an AI platform that automates workflows and frees people from busywork. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.

India

  • Build and deploy enterprise AI agents using Microsoft Copilot Studio and Azure AI Foundry.
  • Integrate with Power Automate, SharePoint, Dataverse, Teams, Azure AI Search, and Azure OpenAI.
  • Handle topics, triggers, variables, routing, fallback, Generative Answers, RAG, and knowledge grounding.

Lingaro is a technology company that provides data and AI solutions. They focus on building enterprise AI agents for their clients. The company is part of a global group with a culture of innovation and collaboration.

North America 3w PTO

  • Develop, configure, deploy, and optimize AI agents using Cresta's AI platform and tools.
  • Build AI agent integrations with external systems such as APIs, databases, and CRMs to ensure seamless workflow integration.
  • Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI agent solutions.

Cresta builds a unified AI platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence to drive revenue and efficiency for customer experience channels. Born from Stanford AI Lab, the company has raised over $270 million from top investors and is led by AI industry veterans.

US

  • Design and build voice AI systems for real-time, conversational user experiences.
  • Develop and maintain AI orchestration layers, including agent workflows, state management, and system handoffs.
  • Build data pipelines that capture, transform, and surface insights from patient and member interactions.

Blooming Health is a mission-driven, venture-backed health tech company transforming the social care landscape by building an intelligent platform that helps people navigate and access resources for holistic well-being. They are a fast-moving, mission-focused team working to improve health equity.

Canada

  • Design and deploy AI agents using Microsoft Copilot Studio and generative AI technologies.
  • Integrate agents with enterprise applications, APIs, and knowledge sources, developing RAG solutions.
  • Collaborate with business stakeholders to identify automation opportunities and ensure governance and compliance.

$111,000–$176,000/yr
Global

  • Act as a hands-on technical partner for employees using Smart AI, helping them understand best practices and work through blockers.
  • Identify recurring needs and translate them into clear requirements for the Smart AI roadmap.
  • Host office hours, workshops, and create documentation to help employees build confidence with AI tools.

Coder is the leading platform for AI development infrastructure, enabling enterprises to securely run human and AI-driven development workflows. We are an equal opportunity employer committed to diversity and inclusion.

Latin America

  • Build production Agentforce agents including topics, actions, grounding, guardrails, and evaluation harnesses.
  • Implement actions across Flow, Apex, prompt templates, and external APIs, grounding answers in Data 360.
  • Design guardrails against prompt injection and data leakage, and run evaluation and regression tests before changes.

AspenView Technology Partners builds high-performing nearshore IT teams for North American clients, focusing on innovation and efficiency. They are a people-first, purpose-driven company that believes great culture drives great outcomes.

APAC LATAM

  • Design, build, and enhance AI-powered applications and backend services.
  • Build and maintain AI agents and agentic workflows with tool integration.
  • Implement prompt orchestration, context handling, and evaluation workflows.

  • Serve as the primary technical point of contact for enterprise customers, driving adoption and value.
  • Collaborate with engineering to relay feedback and influence roadmap, while troubleshooting technical issues.
  • Conduct regular business reviews and build strong stakeholder relationships for long-term success.

Level AI is a Series C startup transforming customer engagement by turning contact centers into strategic assets. Founded in 2019 and headquartered in Mountain View, California, our AI-native platform leverages Large Language Models to deliver actionable insights from customer interactions.

India

  • Build AI agents and automations against specifications, including prompt development and knowledge grounding.
  • Own quality evaluation, knowledge curation, and monitoring of live AI workloads.
  • Maintain documentation and support production readiness, with a focus on scaling AI platforms.

Turnitin is a recognized innovator in global education, partnering with educators and institutions for over 25 years. With 16,000+ academic institutions and a remote-first culture, we are a global organization with team members in over 35 countries, unified by a shared desire to make a difference in education.

Global

  • Analyze production audio, transcripts, and speech-recognition outputs to identify conversational AI improvement opportunities.
  • Evaluate and optimize speech-recognition accuracy across accents, dialects, and languages using metrics like word error rate and intent recognition.
  • Develop intents, entities, training phrases, and evaluation frameworks to enhance conversational experiences and automation effectiveness.

Miratech is a global IT services and consulting company that helps enterprises with digital transformation. With coverage across 5 continents and operations in 25 countries, the company has a culture of Relentless Performance with a 99% project success rate since 1989.