Provide telephonic and virtual support to patients prescribed complex neurological therapies, fostering relationships and delivering individualized education.
Collaborate with cross-functional stakeholders, including Field Nurse Educators and HUB, to ensure continuity of care and escalate issues as needed.
Leverage clinical expertise and motivational interviewing to identify barriers to therapy adherence and coach patients to start and stay on treatment.
Lead a team of Nurse Educators and Non-Clinical Support to provide world-class patient outreach experiences.
Manage client relationships and ensure compliance with operational practices and quality standards.
Coach and mentor team members to improve confidence, product knowledge, and communication skills.
Momentum Life Sciences partners with life science companies to design and deliver patient support programs that drive better health outcomes. With over 30 years of experience in the healthcare industry, they foster a collaborative and empowering culture.
Serve as a key liaison between patients, providers, and pharmacies to ensure seamless care coordination.
Own a queue of active clinical cases, reviewing them and driving each to resolution through persistent follow-up.
Use sharp clinical judgment to separate real issues from noise and communicate clearly with all stakeholders.
GoldenScript is an AI-native pharmacy services platform that optimizes medication management for patients. The company is a small startup focused on clinical care coordination and patient outcomes.
Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
Maintain accurate patient records and escalate clinical concerns as needed.
We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.
Provide clinical education, focused interventions, and care transition support for members with low-acuity needs.
Conduct in-person and virtual clinical exams, medication reconciliation, and chart reviews.
Triage referrals and collaborate with care team to ensure timely follow-up and handoffs.
Cityblock Health is a tech-driven provider for communities with complex needs, offering personalized primary care, behavioral health, and social services. Founded in 2017 and backed by Alphabet, the company has a diverse, inclusive culture and is growing rapidly.
Conduct comprehensive clinical assessments and provide triage, support, and education to cancer patients via phone and email.
Collaborate with nurse leaders and medical directors to ensure alignment with clinical protocols and best practices.
Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction.
Thyme Care is a value-based oncology care enabler that partners with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. It is a tech-native organization with a mission-driven culture focused on human connection and innovation.
Meet or exceed assigned territory sales goals by establishing relationships with healthcare providers and support staff.
Deliver core selling messages on neurology/epilepsy products and educate customers on patient educational materials.
Maintain database entries on customer calls, comply with regulations, and work independently from a remote home office.
EVERSANA is a global life sciences commercialization services company dedicated to creating a healthier world. With over 6,000 employees serving more than 650 clients from biotech start-ups to pharmaceutical companies, they foster an inclusive culture focused on innovation and patient impact.
Serve as the dedicated point of contact for clinicians from hire to go-live, orienting them to culture and workflows.
Train clinicians on Synapse and site-specific processes through live sessions and create training materials.
Own institutional knowledge for each hospital site and lead remedial education when gaps arise.
Sevaro is a physician-founded virtual specialty care company providing teleneurology and multispecialty virtual care through its Synapse AI platform. They foster a collaborative, mission-driven culture focused on patient outcomes and operational excellence.
Conduct detailed assessments and coordinate individualized care plans with healthcare teams.
Educate patients and families on disease processes, treatment options, and self-care strategies.
Advocate for patients' needs within the healthcare system, ensuring timely access to services.
Empowers individuals facing health challenges by providing compassionate, expert-guided care advocacy services. Dedicated to ensuring personalized support and seamless care coordination.
Conduct targeted telephonic outreach to patients and families to educate them on palliative care.
Complete structured eligibility screenings to identify patients with chronic illness and functional decline.
Schedule eligible patients for an initial visit with a nurse practitioner and coordinate logistics.
Vynca provides comprehensive care for individuals with complex needs, aiming for more quality days at home. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Lead clinical excellence managers in their region through account management and customer success.
Partner with customers to ensure highest standards of patient care and drive long-range sales plan.
Collaborate with cross-functional teams to align clinical strategies with company objectives.
Outset Medical is a trailblazing medical device company that is revolutionizing dialysis by pioneering groundbreaking technology. They focus on creating a high-performing team obsessed with progress in an atmosphere of transformative opportunities.
Provide telephonic outreach and scheduled video/phone visits for post-hospital discharge patients, focusing on medication reconciliation and symptom screening.
Coordinate care across hospital, ED, pharmacy, and community settings to keep patients connected and moving forward.
Collaborate with the nursing team and meet individual performance targets to achieve population health goals.
Galileo is a team-based medical practice dedicated to improving healthcare quality and affordability. Operating across 50 states, the company employs a team of innovators from healthcare and technology, fostering an inclusive, collaborative culture focused on health equity.
Conduct comprehensive symptom assessments and palliative care conversations via phone, email, and video.
Collaborate with Nurse leaders and Medical Directors to ensure alignment with clinical protocols.
Establish trusting relationships with members and their care network, prioritizing empathy and active listening.
Thyme Care creates a more connected, compassionate experience for people with cancer. It is a market-leading value-based oncology care enabler partnering with health plans, providers, and employers to improve outcomes and lower costs.
Provide direct clinical care to patients with neurological conditions, memory disorders, and/or dementia via telehealth.
Conduct patient assessments, develop care plans, and manage ongoing treatment in collaboration with supervising physicians.
Educate patients and families on diagnoses, treatment plans, and disease progression.
Local Infusion is shaping the way specialty infusion care is delivered. They are a remote-first team that values work-life balance and professional growth.
Provide short-term, telephonic care management to high-risk patients in the 30 days after hospital discharge, focusing on preventing avoidable readmissions.
Conduct comprehensive assessments, develop individualized care plans, educate patients and caregivers, and coordinate with interdisciplinary teams and community resources.
Serve as a patient advocate, helping navigate complex care journeys while working in a remote, metrics-driven environment.
Our partner is a healthcare organization that provides transitions of care support for high-risk patients post-hospital discharge. They operate in a collaborative, technology-enabled environment focused on measurable outcomes and exceptional patient experiences, and they are hiring for this role through Jobgether, an AI-powered job matching platform.
Lead a team of Family Support Educators to provide disease state and product education to Rett syndrome families.
Serve as primary escalation point and collaborate with cross-functional teams including sales, medical, and advocacy.
Drive strategic initiatives and ensure compliance with company policies and patient privacy regulations.
Acadia Pharmaceuticals is a global biopharmaceutical company focused on developing and commercializing innovative therapies for central nervous system disorders, including Rett syndrome. The company is committed to patient support and employee well-being, fostering an inclusive and diverse culture.
Deliver clinical education and training to physicians and hospital staff during surgical study cases in the US.
Plan activities to support recruitment at sites and ensure compliance with clinical protocols and regulations.
Support multiple studies with different protocols and travel up to 70% within the Central US region.
Kuros Biosciences is a Swiss-headquartered biotech company focused on advancing bone healing with high-quality scientific evidence. With operations in the Netherlands and the USA, we continue to grow our global team and have a commercial and research footprint spanning over 20 markets.
Provides comprehensive remote patient support and care coordination to optimize health outcomes in a virtual environment.
Collaborates with physicians and healthcare team members to assess patient status and develop personalized care plans.
Monitors patient progress, educates on disease processes, and advocates for patient needs to ensure high-quality care.
St. Joseph's Hospital and Medical Center is a 571-bed not-for-profit hospital in Phoenix, Arizona, offering quaternary care, medical education, and research. It is a nationally recognized center with over 125 years of history, consistently named an outstanding place to work.
Make outbound calls to eligible patients to enroll them in the Shields Partner Pharmacy program and explain the benefits of the service.
Access patient EMR and review chart notes to ensure familiarity with their condition before each call.
Identify medications requiring special handling and necessary supplies such as sharps containers or needles.
Shields Health Solutions is a specialty pharmacy services company that partners with health systems to provide comprehensive pharmacy care. They offer a supportive culture with benefits starting day one and opportunities for professional development.
Oversee a team of Patient Outreach Coordinators and Onboarding Specialists to ensure compliant and effective patient communications.
Coach team members on calling best practices and conversational techniques to address patient concerns.
Manage workflows, audits, and collaboration with hospital sites to optimize outreach operations.
Shields Health Solutions partners with hospitals to enhance their pharmacy services by connecting patients with hospital-based pharmacies. The company is dedicated to improving patient care and operates with a focus on teamwork and growth.
Manage high volume of outbound and inbound new patient onboarding calls.
Build trust with patients and clinical care team through exceptional omnichannel customer service.
Collaborate with interdisciplinary care team to schedule visits and support patient goals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a growing, innovative organization focused on interdisciplinary teamwork and improving patient outcomes.