Lead, coach, and develop a team of up to 10 FTEs to drive performance and service excellence.
Monitor workflows, evaluate productivity, and provide real-time guidance to Pharmacy Liaisons.
Collaborate with cross-functional teams to enhance patient interactions and operational efficiency.
Shields Health Solutions is a healthcare company that provides specialty pharmacy services to improve patient outcomes. They foster a collaborative and patient-focused culture, supporting team development and operational excellence.
Lead clinical excellence managers in their region through account management and customer success.
Partner with customers to ensure highest standards of patient care and drive long-range sales plan.
Collaborate with cross-functional teams to align clinical strategies with company objectives.
Outset Medical is a trailblazing medical device company that is revolutionizing dialysis by pioneering groundbreaking technology. They focus on creating a high-performing team obsessed with progress in an atmosphere of transformative opportunities.
Lead a team of client managers to drive risk detection, opportunity identification, and proactive client connections.
Coordinate team delivery of resources, manage at-risk clients, and maintain feedback loops across departments.
Act as a client manager for a small portfolio, supporting implementation, upsell opportunities, and trusted advisor relationships.
Symplicity provides software solutions for the higher education market. The company is a corporate organization with a team-oriented culture that values ethical standards and self-motivation.
Supervise and lead a clinical team delivering virtual EAP mental health services, ensuring high-quality, timely care and operational performance.
Monitor team caseloads and metrics, implement workflows, and drive performance to meet internal SLAs.
Deliver case audit feedback, coaching, and clinical consultation to ensure adherence to quality standards.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. Their AI-native platform reaches over 170 million people worldwide, and they foster a collaborative, mission-driven culture.
Manage a team of 6-14 CRAs to ensure excellent study and site performance with strict adherence to local regulations, company SOPs, and ICH GCP.
Provide training, support, and mentoring to CRAs, manage low or non-performance situations, and contribute to capacity planning.
Collaborate with local stakeholders, including CRMs and PLMs, to ensure alignment across monitoring functions and resolve site or CRA operational issues.
We are a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare, supported by a large and diverse workforce.
Lead and develop a team of Customer Experience Representatives, fostering a culture of empathy and continuous improvement.
Build customer education and self-service resources, including a knowledge base, FAQs, and training materials.
Drive automation and AI initiatives to simplify support workflows and improve customer experience.
Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. They are expanding their team and offer a remote US role.
Provides consistent, balanced and timely feedback on customer support performance as related to call and case audits.
Applies timely performance management standards and processes.
Fosters a positive work environment and consistently supports continuous learning.
PointClickCare is a leading health tech company that empowers healthcare providers to deliver exceptional care through a cloud-based platform. As a founder-led, privately held organization, it serves over 30,000 provider organizations and is recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures.
Lead, coach, and develop a team of full-cycle Account Executives to drive consistent performance.
Improve team effectiveness through call reviews, one-on-ones, and structured quarterly reviews.
Maintain accurate pipeline management, forecasting, and activity reporting while building trusted relationships.
Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together.
Lead, coach, and mentor a remote sales team to achieve high performance.
Engage with clients via virtual consultations to explain benefits and coverage.
Work with qualified company-provided leads to drive business growth.
Our partner company provides benefits and insurance solutions to clients across the United States through virtual consultations. They foster a positive, accountable, and high-performing culture with a strong emphasis on leadership development and professional growth.
Lead and grow a customer support team of 4-9, fostering a culture where going above and beyond is the norm.
Own the customer experience by setting a relationship-first standard and modeling empathetic, human engagement.
Build scalable processes and playbooks that preserve the personal, relationship-driven service that sets the company apart.
ComputerCare is a woman-owned IT services company that combines certified technical expertise with genuine human connection to manage device lifecycles and perform authorized repairs for clients worldwide. With a team-oriented culture built on accountability, quality, and lasting relationships, they value technical excellence and the people behind it.
Manage a team of up to 5 CSMs while carrying your own portfolio of complex, high-value accounts.
Serve as a mentor and escalation resource, providing coaching on account strategy, renewals, and customer conversations.
Partner with the VP to develop playbooks, improve processes, and ensure team-wide consistency in customer success practices.
Parachute Health is the leading digital ordering platform for medical equipment and supplies, connecting major health systems and suppliers to help patients get life-saving products at home. The company has connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states, helping 15M+ patients, and operates as a remote-first organization.
Lead and develop a team of Patient Success Advocates, providing coaching and performance management.
Monitor team metrics like volume, response times, and patient satisfaction to drive improvements.
Serve as escalation point for complex patient interactions and collaborate cross-functionally.
Cadence is a clinical AI company that automates the treatment of chronic disease. It partners with 20+ leading health systems, serves over 100,000 patients, and has been recognized by TIME and LinkedIn as a top startup.
Lead, mentor, and scale a team of Account Executives, fostering accountability and growth.
Drive consistent quota achievement by refining the value proposition and unlocking each rep's potential.
Provide clear pipeline visibility, conduct weekly reviews, and collaborate on account strategy.
RxVantage transforms how physicians learn about medical breakthroughs, improving patient care. With over 5 million educational exchanges and a proven product-market fit, this secure, fast-growing company has low attrition and promotes internally.
Support senior management in direct sales functions and coach team members.
Liaise with Sales Trainer to build a high-performing team and collaborate for excellent service.
Set employee objectives, monitor performance, and assist in hiring and evaluations.
Kapitus is a reliable name in small business financing, acting as both a direct lender and marketplace. The company is fast-paced, with self-directed teammates, and offers great benefits, competitive pay, and growth opportunities.
Oversee onboarding, coaching, and performance management of outpatient CDI staff to ensure high-quality deliverables.
Monitor work queues, staffing levels, and productivity metrics to meet client and organizational goals.
Lead recruitment efforts and collaborate with quality and operational teams to drive staff success.
UASI is a clinical documentation integrity consulting firm focused on improving healthcare documentation quality and accuracy. They have a dedicated team and emphasize employee growth and mission-driven work.
Lead and coach a team of 8-12 Reverse Mortgage Loan Officers to drive sales performance and conversion metrics.
Ensure compliance with federal, state, and company regulations while fostering a culture of accountability.
Partner with operations and use data-driven coaching to maximize production and employee development.
Longbridge Financial is a leading provider of home equity solutions for seniors, helping them unlock the power of their home equity to live the retirement they imagined. With an Excellent rating on Trustpilot and over a thousand customer testimonials, they have been named a Great Place to Work three years in a row, emphasizing a culture of growth and collaboration.
Lead and manage a team of Patient Support Associates to ensure medication adherence and prior authorization support.
Proactively manage support in assigned hospitals and clinics to ensure patients receive medications on time.
Provide front-line supervision, coaching, and performance management to the Patient Support team.
Shields Health Solutions is a fast-growing company specializing in specialty pharmacy management services. They are committed to high quality and patient-centered care, with a focus on employee development and team collaboration.
Lead a dedicated team of product experts providing world-class technical support for Lingraphica devices and software.
Implement systems and workflow enhancements to increase team efficiency and improve response times.
Report user insights and trends to inform the product roadmap and partner with engineers to prioritize software issues.
Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication for people with aphasia and other speech impairments. They are a leader in augmentative and alternative communication technology and foster a fast-paced, goal-oriented culture.
Lead the execution of national clinical education programs and manage cross-functional teams.
Drive customer success strategies and ensure operational excellence across multiple specialties.
Manage budgets, KPIs, and stakeholder relationships to achieve program objectives.
The partner company is a healthcare technology organization that delivers clinical education and adoption programs to improve patient outcomes. The company operates nationally with a collaborative culture and a focus on customer success.
Lead strategic and operational clinical pharmacy services for specialty clinics, overseeing a team of clinical pharmacists and driving high-quality patient care.
Serve as the primary liaison between pharmacy services and clinic leadership, fostering interdisciplinary partnerships and program expansion.
Manage staff recruitment, onboarding, performance, and clinical quality while supporting pharmacist development and operational excellence.
Shields Health Solutions is a specialty pharmacy company that partners with health systems to deliver comprehensive medication management and improve patient outcomes. The company emphasizes innovation, collaboration, and clinical excellence, supporting a team of pharmacists dedicated to high-quality care.