Mentor and support 30-40 students per online 11-week course, helping them stay engaged and develop professional skills.
Lead discussion sections, host weekly office hours, and provide timely communication and grading for assignments.
Collaborate with the course instructor to deliver academic support and feedback to ensure students build strong academic habits.
Campus provides live, online college courses with a focus on serving students from all backgrounds, especially those historically underserved by higher education. It is a mission-driven organization that integrates teaching assistants into instructional teams to support student success.
Handle technical support via phone, email, chat, and social media for student online classroom access issues.
Troubleshoot basic and advanced technical problems, including browser issues and classroom setup, while meeting call center metrics.
Document resolutions, escalate issues as needed, and work independently in a virtual, high-volume call environment with structured schedules.
Grand Canyon Education is an educational service company that provides operational and technological support to the post-secondary education sector. It has a collaborative, supportive culture focused on innovation and community impact, working closely with Grand Canyon University.
Answer end-user questions by supporting phone calls, chats, and web inquires.
Take ownership of assigned client accounts by managing and resolving issues from start to finish.
Deliver fast, accurate, and friendly solutions that create a great client experience.
Encoura empowers students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Encoura's expertise spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities.
Serves as the first point of contact for customers needing technical support via phone and email.
Troubleshoots hardware and software issues, ensuring a smooth user experience.
Manages support tickets, uses knowledge bases to resolve inquiries efficiently, and aims for first-call resolution.
Encoura's mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions.
Deliver live, on-camera synchronous instruction, creating an engaging virtual classroom experience.\n- Use student performance data to personalize instruction and identify learning gaps.\n- Build relationships with students and families through proactive communication.
Edmentum is dedicated to tech-enabled learning solutions, ensuring students have access to flexible learning environments, and educators have the tools to support their students. As a Remote First organization, they are committed to excellence, innovation, and customer satisfaction.
Lead, mentor, and motivate a team of Virtual Assistants to maximize productivity and performance.
Conduct regular performance reviews, coaching sessions, and provide actionable feedback.
Develop and implement training programs, SOPs, and performance improvement plans.
OurAssistants connects property management and service-based businesses with virtual professionals. They specialize in supporting accounting, operations, and back-office roles for U.S.-based clients while fostering a collaborative and growth-driven remote environment.
Own the full lifecycle of enablement for service teams.
Coach Enablement Leads in facilitation and content delivery.
Collaborate with Support, CX, HR, and regional site leaders.
Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies and millions of users globally and are one of the fastest growing companies in SaaS, valued at $1.6 billion.
Lead the instruction of a “virtual classroom” within a training program.
Prepare for upcoming lectures by coordinating with Correlation One curriculum, content, and operations staff.
Track any edits/changes/suggestions to content that would help foster a more cohesive and positive learner experience.
Correlation One provides AI and data workforce development programs globally, training over 500,000 professionals across 11 countries. They partner with Fortune 500 enterprises and government agencies to close skills gaps in AI, data analytics, cybersecurity, and operations leadership.
Lead live online lectures two times per week and provide learner support for around 30 employees from different private companies.
Collaborate with operations personnel to perform class duties, stay on schedule, and coordinate with curriculum and content teams for the best learner experience.
Track edits or suggestions to content to foster a more cohesive and positive learning environment for data analytics students.
Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. It works with Fortune 500 enterprises and government agencies to close skills gaps through scalable training that produces job-ready graduates.
Deliver technical training sessions through various formats ensuring participants grasp complex concepts.
Conduct site visits to identify the training needs of employees, collaborating with stakeholders.
Develop and implement evaluation mechanisms to assess the effectiveness of training programs.
T5 Services advances organizational excellence by bridging the gap between current capabilities and evolving technical requirements. While the job posting doesn't mention company size, they seem to value continuous learning and professional development.
Expand Pasa’s capacity to provide valuable, welcoming, and accessible in-person and virtual events through program development and logistical support.
Ensure that our events are serving our core program goals, anti-oppression objectives, grant deliverables, fundraising needs, and the needs and interests of our diverse audiences.
Provide day-of event support, including technical support for virtual events, maintain registration systems, and support financial assistance systems.
Pasa cultivates environmentally sound, economically viable, community-focused farms and food systems. They offer valuable, welcoming, and accessible in-person and virtual events through program development and logistical support, with a focus on sustainability and community.
Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
Coordinate closely with Engineering and Product Management on all product issues & releases.
Develop positive customer and cultural relations.
Turnitin is a recognized innovator in global education, partnering with educators and institutions to develop learning integrity solutions. They have over 16,000 academic institutions, publishers, and corporations using their services in more than 185 countries.
Perform day-to-day functions within the LMS such as maintaining the user database and assigning learning modules.
Provide technical support to the project, regional teams, and regional end-users, resolving technical queries.
Build and maintain strong relationships with stakeholders within your region.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. They support their people to make more impact, access more career opportunities, and play an active role in their local and professional communities.
Provide personalized coaching support to learners through various communication channels.
Help learners identify the right resources aligned with their career and learning goals.
Support enrollment and onboarding processes, including registration assistance.
EnGen offers an AI-powered approach to English instruction, designed to solve a systemic access issue. They partner with employers, educators, and governments connecting workers with English skills and employment in high-demand industries; they have a nimble, empowering, and welcoming culture.
Develop high-quality training materials such as slide decks, user manuals, and video tutorials, and design visually engaging infographics.
Assist in structuring and tailoring training modules for different audience levels and conduct live training sessions both online and in-person.
Measure training effectiveness through feedback assessments and continuously improve materials based on user input.
Dashlabs.ai provides an end-to-end platform for automating and optimizing healthcare and medical diagnostic lab operations, including integration with lab machines. The company is driven by the belief that access to quality diagnostics is a human right and operates with a diverse, friendly team focused on empowering its employees.
Deliver Virtual and Instructor Led training on sales skills, products, and technology to sales organizations to increase market sales of Canon solutions.
Act as a subject matter expert, developing and modeling course content, coaching other instructors, and liaising with dealer management to ensure high-quality program delivery aligned with goals.
Travel up to 75% for coast-to-coast training and field coaching, while also conducting virtual sessions, and assist in curriculum creation and review.
Canon U.S.A., Inc. is a leading provider of digital imaging solutions to consumer, business-to-business, and industrial markets in the US and Latin America/Caribbean, operating as part of its global parent company. It is a large, global digital imaging leader with a collaborative team culture focused on innovation, integrity, and community impact.
Design, deliver, and continuously improve training programs.
Equip staff with the knowledge, tools, and confidence needed to perform.
Support new-hire onboarding, skill development, and regulatory compliance training.
Evry Health is a next-generation health plan built on the belief that healthcare should be simple, transparent, and centered around the member. Their team is mission-driven, collaborative, and committed to removing the complexity that too often stands between people and the care they need.
Work with state leadership to plan the rollout of Khan Academy learning platform implementation.
Collaborate with teams at Khan Academy India to ensure timely and successful delivery of programs.
Analyze data to identify strategic levers that deepen program usage across the state.
Khan Academy is a fast-paced, nonprofit startup on a mission to provide a free, world-class education for anyone, anywhere. They reach millions of students every month and are growing rapidly to build a library of world-class instructional and practice resources that empowers learners.
Answer incoming communication and troubleshoot customer technical problems with our software products and other hardware.
Put customers at ease and help them solve their technical problems quickly.
Use time management skills to prioritize customer calls and quickly address all customer technical problems.
Renewed Vision is dedicated to providing world-class support to its users. They value individuals with good interpersonal skills who enjoy helping others by education or solving their problems.
Handle inbound client contacts across phone, email, and chat
Monitor live call center queues and maintain service level expectations
Coach agents in real time and assist with escalations
The company helps clients navigate service animal and emotional support animal programs through documentation processes. They value supporting people and their animals.