Provide technical support of YORK product to customers in regard to installation, application, service problems, and performance issues either by phone or on-site.
Support branch personnel in application and technical information of previous, current, and new products.
Supervise, monitor, and fulfill warranty obligations on the UPG product line.
Bosch invents high-quality technologies and services that spark enthusiasm and enrich people’s lives. Their outstanding Bosch teams around the world enable innovation through connected living, mobility, or industry.
Manage Customer Technical Relations after the point of Sale on All Intuitive Surgical Products, in an assigned territory.
Work independently, manage and prioritize technical escalations, and establish and maintain expectations with both the direct customer and other Intuitive surgical employees.
Filed service Engineer will be supporting all da Vinci® Surgical platforms
Intuitive Surgical is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide with technologies like the da Vinci surgical system and Ion. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Delivers industry leading service through instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows to customers and operators.
Takes lead and also collaborates when needed with other FSE’s and Technical Advisor team to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction.
Continuously seek and support new approaches, practices, and processes to improve the efficiency, training services offered, and ability to care for our customers.
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Our high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications.
Ensure service agreements and warranty obligations are met and surpassed while exceeding customer expectations.
Provide technical expertise, resolve issues, and deliver outstanding support to valued customers.
Responsible for the installation, support, troubleshooting, repair, and maintenance of all products.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Drive customer revenue and shipments to the goals of the account and company
Western Digital is dedicated to powering global innovation, pushing technological boundaries to achieve what once seemed impossible. With decades of experience, they provide technologies, HDDs, and platforms for businesses, creative professionals, and consumers under brands like Western Digital®, WD®, and WD_BLACK™ Professional.
Qualify and plan sales activities for new leads generated via internal and external customers.
Understand customers’ requirements and promote Konecranes solutions that meets the needs of the application.
Work with Konecranes commercial negotiator and customer’s commercial teams to negotiate terms and conditions.
Konecranes provides material handling solutions to customers across multiple industries. They have over 16,000 professionals in over 50 countries and promote diversity and inclusivity.
Act as the primary contact between GE Healthcare and the customer on all things related to installation
Drive customer satisfaction and process productivity during the installation process
Ability to manage multiple projects simultaneously
GE Healthcare is a leading global medical technology and digital solutions innovator with a mission to improve lives in the moments that matter. They offer career opportunities in a culture that fosters care, collaboration, and support.
Provide installation and technical support for complex Snap-on products.
Troubleshoot, document, and train internal and external customers.
Make recommendations to improve and enhance products.
Snap-on is known for the quality of their products, but it is the passion and character of their people that make the company a global leader. With diverse talents and a deep pride in the Snap-on family of brands, they drive innovation and create value.
Provide technical assistance to customers by all existing communication channels.
Analyze technical problems with cars and/or light/heavy goods vehicles.
Follow defined work instructions and escalation processes.
Bosch shapes the future by inventing high-quality technologies and services. With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon focus on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe.
Manage the pipeline of opportunities for the region/territory and support team members.
Drive the sales process for transactions within the region/territory and manage client relationships.
Develop activity within the region/territory and provide after-sales expertise to clients.
Wabtec provides equipment, systems, and solutions for the rail industry and other industries worldwide. The company has about 30,000 employees worldwide and fosters a culture of continuous improvement with a focus on leadership and inclusion.
Evaluate, troubleshoot, analyze, identify and repair fitness bikes, treadmills, smart home gym systems, wine coolers, and similar products.
Possess the skills to read and comprehend manufacturer's manuals and instructions used in repairing equipment.
Committed to providing exceptional customer service, be tech savvy with a mobile phone and excellent communication skills.
AIT Home Delivery offers final delivery, assembly, and/or repair of consumer goods. Their dedicated teams of contractors offer fast and reliable home services for many high-end companies sending goods directly to consumers.
Provide support to sales team with development of project work scope and sales estimates (cost to include labor, subcontract, materials, tools, etc.).
Prepare, schedule, coordinate, and monitor assigned field service projects.
Lead and execute onsite line-up meetings with field technicians at customer locations for critical projects and provide technical guidance as needed.
Enprotech is the largest supplier of repair, rebuilding, and field services for the metal forming and steel industry in North America and part of the ITOCHU family of companies. They are committed to providing team members with a safe and inclusive place to work of an unknown size.
Direct contact with customers to identify opportunities based on needs and requirements.
Prepare technical and economic proposals to assigned opportunities.
Prepare layouts, presentations, calculate budgets and write quotation documents
Vanderlande is the global market leader for future-proof logistic process automation at airports and in the parcel market. They seamlessly integrate innovative systems, intelligent software and life-cycle services for warehousing giants.
Provide fuel cell service during field visit dispatches.
Diagnose errors or technical problems and determine/implement proper solutions.
Maintain/build positive relationships with customers.
Bloom Energy is a solid oxide fuel cell company. They are a growing company headquartered in San Jose, California that provides clean, reliable, and resilient energy to businesses including many Fortune 100 companies.
Use digital tools to diagnose and resolve customer issues with field service engineers or directly with clients.
Continuously monitor customer assets via the Hubgrade platform, ensuring data transmission and performance.
Assist clients in setting up connectivity, delivering demonstrations of the monitoring portal and training.
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. They specialize in water, energy, and waste management, designing and implementing innovative solutions for decarbonisation, depollution, and resource regeneration.
You will be the primary representative for Everpure's support organization in the field.
Be the trusted support adviser in the region for both internal and external customers
Manage customer and ASP escalations, and expectations.
Everpure fundamentally reshapes the data storage industry. They are a team of 400+ employees across multiple locations and are known for providing excellent quality customer service.
Builds strong customer relationships and promotes current and future capabilities.
Consistently delivers valuable insight and demonstrated expertise.
Supports the reconciliation of customer Purchase Orders and provides accurate order forecasting.
IDEX makes mission-critical components used in everyday activities. They have over 40 diverse businesses around the globe and are publicly traded on the NYSE (IEX).
Develop and grow customer relationships and business derived from the assigned customer base.
Ensure effective sales growth in the branch consistent with the established strategic objectives, policies, and procedures.
Engage in various sales activities to sell service to meet minimum established sales quotas.
Konecranes provides material handling solutions to customers across multiple industries. With over 16,000 professionals in over 50 countries, they strive to find safer, more productive, and sustainable ways to lift and move materials.
Prospect for new business in defined territory through networking.
Develop annual forecast for assigned territory and execute sales plan.
Act as a Trusted Advisor for new and existing VEGA clients.
VEGA Americas, Inc. is a fast-growing organization that develops innovative measurement technology that leads the way in Worldwide trends toward “intelligent factories”. It is a company that looks for a Technical Sales Representative to focus on building and maintaining lasting customer relationships.