Source Job

• Own the profitable renewal of assigned clients including strategy development, internal resource coordination, and external negotiation.
• Build and maintain trusted peer-level relationships with national and regional benefits consultants and brokers.
• Directly supervise SAEs and AEs; set clear expectations, provide regular coaching, and conduct performance evaluations.

VytlOne is an independent, fully integrated total pharmacy solutions partner. They offer hospitals, health systems, health centers, and employer partners a smarter way to unlock revenue, growth, and better outcomes. They have over 1,600 passionate professionals.

• Serve as the senior leader and strategic business partner for some of Alma’s largest health plan partnerships.
• Develop collaborative working relationships with external health plan executives to identify and capitalize on high-impact growth opportunities.
• Spearhead the development and execution of strategic plans to exceed growth and retention targets for each health plan partnership.

Alma's mission is to simplify access to high-quality, affordable mental health care by making it easy for therapists to accept insurance. They operate in all 50 states, with over 20,000 therapists in their growing network and have raised $220.5M in funding.

• Lead account operations, overseeing Member Services, Claims Operations, and Account Management.
• Build executive relationships and drive clinical cost strategy through data-driven insights.
• Ensure client satisfaction and monitor contractual obligations, contributing to the leadership team.

Personify Health aims to simplify and personalize the health experience to improve health and reduce costs for companies and their people. They offer total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters.

• Own strategic leadership for a focused portfolio of health plan accounts, driving retention and growth.
• Serve as primary executive advisor, cultivating trusted C-suite relationships and leading high-impact negotiations.
• Leverage financial modeling and analytics to assess profitability and guide account planning for client and organizational value.

CareCentrix provides healthcare services, focusing on post-acute care management and home-based solutions. They emphasize a values-driven culture centered on caring, doing the right thing, striving for excellence, thinking big, and taking work seriously.

• Architect and ensure delivery of initiatives that drive business outcomes and maximize client success.
• Guide the design of scalable program governance, delivery, and measurement approaches.
• Represent Gainsight as an executive sponsor in customer forums, influencing decisions and building advocacy.

Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy.

• Partner with the client to solution customer problems and identify additional potential business opportunities.
• Enable quick wins for the organization by leveraging assets and teams within, with a focus on customer success.
• Provide strategic leadership for extensive interrelated programs of work to ensure that we are enabling change and delivering benefits in line with overall business strategic aims.

HealthEdge commits to building an inclusive environment and culture that supports the diverse representation of our teams. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

• Lead, inspire, and mentor a high-performing team, fostering a culture of excellence and continuous learning.
• Own commercial outcomes including net revenue retention, growth, and enrollment target achievement.
• Collaborate cross-functionally to drive quick resolutions that showcase our commitment to member satisfaction.

Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare work for all. It's a company of over 2,000 employees and is known for its award-winning culture and commitment to innovation and providing equity in benefits programs.

• Define and evolve the Client Success service model for a portfolio-based segment.
• Lead, coach, and develop a team of Client Success Managers responsible for a large portfolio of clients.
• Partner cross-functionally with Sales, Product, Marketing, Operations, and Finance to improve the end-to-end client experience.

Included Health delivers integrated virtual care and navigation. They aim to raise the standard of healthcare for everyone by breaking down barriers to provide high-quality care. They are an equal opportunity employer.

• Build and maintain positive client relationships to drive business growth, while leading a team of Relationship Managers.
• Manage revenue performance across accounts, including forecasting, renewals, and growth opportunities to achieve high renewal rates and customer satisfaction.
• Lead, coach, and develop Relationship Managers through performance management, mentoring, and capability building.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. It is a FTSE 100 company with approximately 22,500 employees across 32 countries, known for its award-winning, people-first culture focused on diversity, work/life balance, and innovation.

• Manage relationships for clients with varying levels of complexity and take ownership of resolving client issues.
• Lead regular client meetings, maintain action logs, and manage project plans for moderate to complex projects.
• Analyze client benefits strategy and suggest improvements, identifying opportunities for increased member participation.

HealthEquity's mission is to save and improve lives by empowering healthcare consumers. We are passionate about providing solutions that allow American families to connect health and wealth, and we value our employees.

• Lead, hire, and develop a high-performing team of ECSMs.
• Oversee client health, retention, and expansion across $10M+ ARR relationships.
• Build and maintain executive-level relationships with key clients.

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. As a remote-first company with a clear mission, Array is committed to continuous improvement and empowers employees to deliver the best products.

• Manage client relationships and develop team service strategy to meet client needs, acting as the primary point of contact.
• Prepare for, plan, and conduct client meetings independently, focusing on strategic risk identification and program design.
• Perform contract reviews, manage new business RFPs, and participate in prospecting activities to identify and close new business.

Newfront is a modern insurance brokerage transforming the industry with technology and expertise. They are committed to hiring diverse talent and supporting an inclusive workplace environment.

• Lead process improvement initiatives to increase compliance, efficiency, and quality assurance.
• Manage projects, gather requirements, build timelines, and drive completion of improvement initiatives.
• Create and maintain client- and member-facing marketing materials.

VytlOne is the nation’s only independent, fully integrated total pharmacy solutions partner. They have over 1,600 passionate professionals across nearly every U.S. state, and they operate as One Team, united by a bold mission and a spirit of innovation.

• Own a portfolio of consultant and employer accounts, serving as the primary strategic partner responsible for retention, satisfaction, and long term value creation.
• Build and maintain trusted advisor relationships with consultants, agency service teams and senior level employer stakeholders.
• Coordinate across territory partners such as sales, customer service, customer operations, finance, underwriting, and leadership to deliver a seamless, high-quality customer experience.

ParetoHealth helps small and medium-sized businesses fight the rising cost of employee health benefits by reducing risks in self-insurance and delivering significant savings. They are a united team transforming employee health benefits and measure success by the good that comes from affordable healthcare.

• Drive solution adoption, educating consultants and employers on the value and integration of solutions.
• Deliver strategic education and serve as the escalation point for technical and clinical questions related to Pareto solutions.
• Partner with Product, Clinical, and vendor partners to improve solution performance at scale through feedback.

ParetoHealth's mission is collective greatness, transforming employee health benefits since 2011. They help small and medium-sized businesses fight rising healthcare costs with financing innovations and a growing ecosystem of partners.

• Lead and develop regional sales and account management teams to deliver strong performance and achieve commercial objectives.
• Drive execution of a unified commercial strategy across geographies in alignment with enterprise priorities.
• Build scalable processes, infrastructure, and performance management systems to support growth.

Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. The company's core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of their business and are exemplified by each and every one of their team members.

• Serve as the primary point of contact for assigned client accounts, building strong relationships.
• Support account growth by identifying opportunities to introduce new solutions.
• Partner with internal teams to support the development and execution of client KPIs.

Heartbeat Health is a virtual-first cardiovascular care company, providing patients with convenient, high-quality heart care. They leverage real-time data and AI to empower providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes.

• Maintain and expand business relationships, create up-sell and cross-sell opportunities, and build revenue with assigned clients using data, analytics, and solutions across Experian.
• Maintain close strategic partnerships across the client organization, understanding client KPI's and success metrics and business operations, market challenges and short-term initiatives.
• Identify new product and revenue opportunities for Experian by expanding existing and creating new client relationships in new departments within a client's organization.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries, investing in people and new advanced technologies to unlock the power of data.

• Leading and coordinating resources for client-facing business reviews and internal account planning sessions.
• Partner with Industry Executives to identify and drive adoption of new product opportunities.
• Review usage gaps and expansion opportunities in support of customer retention and expansion initiatives.

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They strive to build an environment where their associates are in the driver’s seat of their professional development— while having access to help along the way.

• Define and execute implementation playbooks that ensure repeatable, high-quality client launches across all clients.
• Build a scalable, automation-first implementation model that enables growth without linear headcount increases.
• Lead the handoff process between Sales (pre-contract) and Client Services (post-launch), ensuring continuity and alignment with multiple internal teams.

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients. Founded by Dr. Tom X. Lee, Galileo is a team of leading innovators from healthcare, technology, and human-centered design.