Support the clinical team with administration of cases, including creation, distribution, and follow-up of case progress and status reports.
Monitor administrative accuracy of new cases and assist with processing invoices for clinical interventions.
Collaborate with internal and external stakeholders to ensure accurate case documentation and efficient processes.
Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of mental health care and is transforming access to care through an AI-powered platform.
Own daily coordination and follow-through across all FC Problem Solver tasks.
Manage and maintain the intake and ticketing workflow by prioritizing incoming requests.
Track, verify, and close operational tasks accurately while proactively escalating blockers.
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. They are building one of the fastest-growing ecommerce companies in history.
Maintain the service corps application pipeline in Salesforce and track completion of onboarding paperwork.
Track service hours, survey completion, and coordinate payment approvals with finance.
Support service partner intake, curriculum collection, and cross-team operational efficiency.
Repair the World mobilizes Jews and their communities to take action to pursue a just world through service and learning. By 2030, they aim to inspire one million acts of service, building a national Jewish service movement with young adults and community partnerships.
Support Omada’s research program by coordinating day‑to‑day study operations for assigned protocols.
Contact study participants to facilitate timely, complete and accurate participation in study.
Maintain accurate study documentation and trackers so the team has a current view of study status.
Omada Health is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits at the center of care. Omada has served more than two million members since launch across 2,000+ employers and strives to build an inclusive culture.
Serve as the primary liaison between Orca Bio and Authorized Treatment Centers, building trusted relationships with key stakeholders.
Coordinate treatment site readiness and operations, including identification, qualification, and product handling compliance.
Educate site personnel on approved therapies and clinical data while gathering market insights to inform strategy.
Orca Bio is a late-stage biotechnology company developing next-generation cell therapies to improve survival rates for blood cancer patients undergoing transplant. The company maintains a start-up culture with camaraderie and leadership by example, driven by passion, courage, and integrity.
Coordinate day-to-day operations across a growing network of Spravato treatment sites, including scheduling, session flow, and patient throughput.
Manage intake logistics, insurance prior authorization tracking, and REMS-required documentation across multiple locations.
Troubleshoot operational issues remotely in real time and support onboarding of new clinicians and partner sites.
Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments. They have built a turnkey healthtech platform to expand access to Psychedelic-Assisted Psychotherapy, and are a fast-growing remote team.
You will own the day-to-day administrative workflows for lab and referral processes, ensuring accuracy and privacy compliance.
You will upload, route, and track lab results and referral information for timely clinician review.
You will respond to urgent lab communications, resolve incomplete documentation, and support public health reporting.
Maple is Canada's leading on-demand healthcare platform, connecting patients with licensed doctors and specialists. With over 8 million patients and 7,000 business partners, Maple empowers bold thinking and a motivated team to transform healthcare.
Provide remote clinical consultations and telephonic triage for patients.
Assess physical and psychosocial needs, including mental health concerns.
Coordinate care with virtual doctors and refer patients to appropriate services.
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. They meet the healthcare needs of corporate and retail clients across South Africa with offerings including medical insurance, medical aid, gap insurance, and employee assistance programmes.
Support daily pharmacy operational workflows and administrative tasks to ensure timely and accurate prescription processing.
Provide frontline operational support to clinicians and internal teams for routine pharmacy workflow questions and requests.
Collaborate with the CX team to assist with basic prescription-related member issues and inquiries.
Lifeforce is the world's largest longevity medicine program. They bring together diagnostics, clinical experts, health coaches, and customized protocols to help people understand and optimize their bodies, functioning now and decades to come. They seem to have a modern and proactive company culture.
Support operational delivery of clinical trial services including rater training, clinician network management, data management, and scale management.
Process clinician forms, document data, schedule training video conferences, and manage hardware shipment logistics.
Serve as point of contact for clinician/rater support and interact with site coordinators and CRAs for monitoring activities.
Cogstate advances brain health assessment with digital cognitive tools trusted by researchers and clinicians globally. With a global team of experts spanning psychology, data science, and operations, they have supported over 2,000 clinical trials in more than 150 countries, fostering a patient-first and collaborative culture.
Prepare materials such as board presentations and meeting minutes for ACO board meetings.
Coordinate key events like ACO retreats and kick-offs for providers and field teams.
Design and implement key reports using business intelligence and CRM tools.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Serve as the primary point of contact for physicians, clinics, and healthcare stakeholders, ensuring consistent communication and trusted relationships.
Support healthcare providers in navigating patient assistance programs, including enrollment, reimbursement, and therapy access processes.
Manage and complete all required documentation such as special authorizations, prescription renewals, and enrollment forms with accuracy and timeliness.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to ensure fair and efficient recruitment processes, and foster inclusive employee programs.
Act as a designated support resource for assigned Account Managers.
Responsible for troubleshooting escalated items related to claims, eligibility, and general account maintenance.
Collaborate with cross-functional internal teams for client issue resolution.
SmithRx is a rapidly growing, venture-backed Health-Tech company that aims to disrupt the Pharmacy Benefit Management (PBM) sector. They have hundreds of thousands of members onboarded since 2016 and pride themselves on a mission-driven and collaborative culture.
Coordinate and organize webinars, trainings, presentations, and critical incident interventions for clients across multiple European countries.
Collaborate with internal and external stakeholders, including the international headquarters in England/South Africa.
Ensure quality control of training materials and provide administrative support via chat and email.
Lyra Health is the leading provider of mental health solutions for employers, serving over 20 million people globally. The company has delivered millions of care sessions and is known for its transformative care model.
Coordinate onboarding for new Digital Reporter independent contractors.
Support engagement efforts and assist with QA workflows.
Build and maintain an internal knowledge base for Digital Reporter processes.
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Coordinate patient billing, document management, and inbound support queries with accuracy and HIPAA compliance.
Liaise with care operations and finance teams to resolve billing discrepancies and maintain patient records.
Serve as first point of contact for patient queries, triaging clinical issues and maintaining resolution logs.
Sphere Health is a physician-led telehealth platform focused on patient experience and operational excellence. It operates in a pre-launch phase with a small, purpose-driven team aiming to transform how patients experience care.
Assess member needs and oversee development of client care plans
Connect clients to social services and advocate with healthcare professionals
Complete documentation and maintain patient health records in EMR system
Vynca provides comprehensive care for more quality days at home for individuals with complex needs. They are a close-knit community operating with core values of Excellence, Compassion, Curiosity, and Integrity.
Run our clinics daily, including clinician scheduling, appointment triage, and operational workflows across UK, South African, and US clinics.
Be the first responder for members, triaging and responding across Intercom, Slack, email, and the Vira Member Zone inbox.
Assist with clinical governance, compliance workflows, utilisation tracking, US credentialing, payer eligibility, and chart audits.
Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support across fertility, hormonal health, pregnancy, parenting, perimenopause, menopause, and family health. We operate globally, with a remote-first team united by a shared commitment to improving health outcomes for women and families worldwide.
Review and verify signed SOWs and Change Orders for accuracy.
Create projects in Salesforce and coordinate with project management, resource planning, and sales teams.
Support contract management, timecard submission, and process improvements.
3Cloud is a cloud consulting firm specializing in Microsoft services. They foster a culture of experimentation, candid feedback, and accountability, with a diverse and inclusive team.
Deal directly with internal and external customers via telephone and electronic channels.
Track sample collection kits and answer questions regarding test status.
Assist CLS/MLS Data Reviewers in answering questions from clinics and customer support.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women’s health, and organ health. Natera's team consists of statisticians, geneticists, doctors, laboratory scientists, business professionals, and software engineers from world-class institutions.