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20 jobs similar to Client Success Specialist (West Coast)

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$95,000–$103,000/yr
US 5w PTO

Serve as the primary client advocate, building strong cross-functional relationships. Lead and execute day-to-day program operations, including client touchpoint preparation and presentation. Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration.

$119,200–$173,900/yr
US Unlimited PTO

  • Develop and execute territory plans to meet sales goals and quotas.
  • Manage the full sales cycle, from prospecting to closing.
  • Build strong relationships with clients by understanding their needs and delivering solutions.

Daxko powers wellness to improve lives by helping health & wellness facilities operate efficiently and engage their members.

US

  • Build and maintain strong relationships with customer contacts and internal stakeholders.
  • Partner with customers to drive engagement, retention, and expansion.
  • Guide feature adoption and review new features to help customers achieve success.

Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software.

US

  • Serve as the primary point of contact for clients and develop strong relationships with key stakeholders.
  • Understand clients' business objectives and help them achieve their goals by providing expert guidance and advice.
  • Proactively identify and address client concerns and issues, and develop solutions to improve their experience.

Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance.

$50,000–$60,000/yr
US

  • Nurture customer relationships from existing and newly created public relations, investor relations and marketing agency accounts.
  • Develop thorough knowledge of the industry, our products and services, as well as those of our competitors.
  • Maintain accurate records of all sales activities, including sales calls, meetings, opportunities, emails, social outreach, in Salesforce CRM.

Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure.

$70,000–$75,000/yr
US 3w PTO

  • Work directly with clients to ensure success.
  • Manage client-related activities of critical importance to the long-term relationship with the client.
  • Maximize client’s product and service satisfaction to retain the client base.

Informa connects customers to information and people that help them know more, do more and be more, running around 800 events each year.

$125,000–$160,000/yr
US

  • Identify new business opportunities with media buying agencies and direct clients.
  • Consult with clients on marketing needs and execute content marketing initiatives.
  • Build strategic relationships and generate high-level campaign ideation to meet client goals.

Life360’s mission is to keep people close to the ones they love through their mobile app and Tile tracking devices which protect people, pets, and things.

US Unlimited PTO

  • Manage the full customer lifecycle to ensure seamless coordination and execution of digital infrastructure deals.
  • Coordinate with internal resources to ensure engagement objectives are achieved.
  • Maintain engagement documentation in Salesforce and provide regular status reports.

Inflect is revolutionizing the way companies buy and sell digital infrastructure (Datacenter, cloud, and network services).

$85,000–$95,000/yr
US Unlimited PTO

In this client-facing role, you will work with digital advertising agency buyers and Life Science companies. You will demonstrate the value that Phreesia could provide to their brands by advertising on our platform. You will generate new business with media buying agencies/AORs/Life Science companies.

Phreesia is committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered.

$64,000–$69,000/yr
US

  • Develop and execute a staffing strategy that supports exceptional experiences for Clients and Care Pros.
  • Proactively engage and build trusted relationships with Care Pros, ensuring they feel valued and supported.
  • Drive staffing strategy and execution to enable seamless client care and a sense of purpose for every Care Pro.

Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms.

Asia Pacific

As a Customer Success Manager, build and maintain strong relationships with customers to ensure their success and satisfaction. You’ll drive product adoption, identify growth opportunities, and serve as a trusted advisor. Collaborate with teams to drive renewals, identify cross-sell/upsell opportunities, and increase retention.

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers.

$85,000–$90,000/yr
US Canada UK Australia Singapore

  • Help manage top tier, Fortune 100 client relationships, and account expansion strategies.
  • Execute on engagement and delivery strategies for online and in-person training and assessment programs.
  • Build and present client-facing delivery reports, including qualitative and quantitative data on student learning, sentiment, and engagement.

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills.

$134,000–$166,571/yr
US

  • Lead a high-performing team dedicated to client satisfaction, retention, and growth.
  • Oversee onboarding, engagement, and training programs while ensuring clients maximize the value of products and services.
  • Act as a trusted advisor to key accounts, build long-term relationships, and collaborate closely with Sales, Product, and Marketing teams to deliver a seamless customer experience.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

$64,000–$69,000/yr

You’ll create seamless, high-quality experiences for clients and their families. You'll own a panel of clients and serve as their primary point of contact throughout their care journey. You’ll guide families through onboarding, support ongoing service needs, and ensure every client receives consistent, compassionate, and reliable care.

Honor Technology’s mission is to change the way society cares for older adults.

$72,000–$90,000/yr
US

  • Support Maven’s rapidly growing direct segment with a high level of responsibility and visibility across the team
  • Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox, as well as developing 1:many content that can be leveraged by all customer segments
  • Utilize Salesforce Cases system for triage, communication and resolution workflows; partner closely with peers other team triage colleagues to ensure high level of accountability and limit redundancy in addressing client questions and concerns

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.

US

Lead and strengthen relationships with power provider clients across the western region. Oversee customer engagement and drive business development initiatives. Serve as a trusted advisor to key stakeholders and anticipate client needs.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Create and execute comprehensive sales strategies to meet and exceed revenue targets, fostering business growth
  • Identify and engage new clients through various channels such as cold calling, emailing, monitoring local media companies, networking events, and referrals
  • Build and maintain strong post-sale relationships with clients, ensuring high levels of satisfaction and retention

JamLoop is a leading OTT/CTV Demand-Side Platform (DSP) dedicated to transforming the landscape of TV advertising, empowering agencies and advertisers to connect directly through their fully managed platform. They deliver a high-quality CTV offering with heightened transparency, reliability, ease, and speed.

US Unlimited PTO

  • Manage the entire sales cycle, from prospecting to closing.
  • Build and nurture business relationships to generate new business.
  • Capture and manage information/data/metrics in our Salesforce CRM system.

Bennie is an employee benefits broker and platform that helps companies create a healthier workplace.

$115,000–$161,500/yr
US Canada

Build strong working relationships with customers, becoming a reliable partner throughout their Webflow journey. Learn each customer’s goals and workflows to guide them toward meaningful wins. Bring clear, organized customer insights back to the business to help improve our product and processes.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust and transparency.

$105,000–$125,000/yr
US 4w PTO

  • Lead territory performance through oversight of advisor team engagement and campaign strategy.
  • Directly manage and develop a team of Regional Marketing Consultants.
  • Deliver actionable insights and reporting on program performance, ROI, and advisor team outcomes.

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients.