Source Job

• Help customers define their goals, discuss new solutions, and resolve product issues.
• Actively create and maintain knowledge base, customer resources, and support materials.
• Work closely with the development team to articulate customer ideas and questions.

Symplicity creates innovative technology solutions for post-secondary institutions, helping companies find talent and students start their careers. They are Great Place To Work certified and offer a balanced culture with wellness activities, team-building, and staff meals.

• Provide technical and functional support for the JD Edwards ERP system, focusing on Order Management, Hardware Tracking MDM and Technical Service Modules.
• Lead the technical design and development of the JD Edwards ERP system for the Order Management and Invoicing modules, ensuring optimal performance, scalability, and system stability.
• Collaborate with business stakeholders to gather and analyze technical requirements, then translate them into actionable system design and development tasks, prioritizing performance and functionality.

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. The company builds on its legacy in kidney care to elevate the dialysis experience through digital solutions and advanced services. The company believes in not only building its leadership in the kidney care space, but also offering meaningful work.

• Handle inbound customer inquiries via phone in English and French, troubleshooting financial software issues.
• Educate users on product features and identify upsell opportunities to enhance platform value.
• Apply de-escalation techniques while navigating multiple systems to document interactions accurately.

Jobgether uses AI-powered matching to review applications for partner companies. They process personal data for candidate evaluation and share relevant information with hiring employers.

• Lead ERP implementation projects from discovery through to go-live and support.
• Analyze and optimize business processes to improve operational efficiency.
• Manage data migration, validation, and system integration activities.

Octane Systems transforms the fuel and gas sector with innovative ERP solutions that improve visibility and drive profitability. With over 30 years of industry expertise and an international presence across Canada, Australia, and New Zealand, they offer a collaborative, remote work environment.

• Serve as primary liaison between Entegra and clients, promoting a client-focused culture and exceeding satisfaction expectations.
• Maximize client and Entegra value through supply management contracts and financial performance responsibility.
• Use data analysis and reporting tools to monitor performance, identify trends, and support data-driven decision-making.

Entegra Procurement Services is a fast-growing division of Sodexo, managing over $36 billion in spend for food, services, and supplies across more than 120,000 purchasing sites in the US. They deliver procurement solutions that drive operational effectiveness and innovative products and services, fostering a diverse and inclusive culture.

• Provide customer service support to healthcare providers via phone and email
• Manage event vendor processes, including activation, payment issuance, and reporting
• Generate pre and post event reports and assist with training on event management details

Sutherland is a digital transformation company that helps businesses improve customer experiences through automation and advanced technology. With over 35 years of experience and a Great Place to Work certification, the company offers a supportive culture with ample advancement opportunities.

• You will own the day-to-day administrative workflows for lab and referral processes, ensuring accuracy and privacy compliance.
• You will upload, route, and track lab results and referral information for timely clinician review.
• You will respond to urgent lab communications, resolve incomplete documentation, and support public health reporting.

Maple is Canada's leading on-demand healthcare platform, connecting patients with licensed doctors and specialists. With over 8 million patients and 7,000 business partners, Maple empowers bold thinking and a motivated team to transform healthcare.

• Perform data entry and document upload into member files for insurance transactions.
• Critically evaluate data to identify errors, inconsistencies, and omissions.
• Navigate various tools and validate transaction feasibility while meeting productivity standards.

New Era Technology provides end-to-end technology solutions to securely connect people, places, and information. With a global team of over 3,000 professionals, they foster a people-first culture focused on continuous learning, collaboration, and growth.

• Process PO and non-PO invoices, perform three-way matching, and ensure compliance with internal controls.
• Prepare and execute payment proposals across multiple methods and resolve payment exceptions.
• Perform month-end accrual reports, GR/IR reconciliations, and vendor statement reconciliations.

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries. With operations in 13 countries and more than 66,000 employees, WNS combines scale and expertise to create meaningful impact.

• Ensure timely, high-quality coding analysis production by tracking performance and enforcing standards.
• Manage content searches, uploads, and data checks while supporting junior coding teams with guidance.
• Assist with data exports, charting, and report production using Excel and PowerPoint.

Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. Serving over 75,000 companies including 84% of the Fortune 500, the company fosters an inclusive culture committed to diversity and innovation.

• Act as a solution architect bridging product gaps between consultants and developers, refining solutions to create deployable products.
• Collaborate with product management, deployment teams, and clients to ensure products integrate into customer operations.
• Drive industry templates from strategic planning to execution, capturing customer feedback and ensuring product readiness.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. With over 2000 employees worldwide and 6 global offices, the company is known for its innovative culture and has won several Top Employer awards.

• Resolve technical challenges and ensure team adoption of new tool enhancements.
• Ensure high-quality data setup for multiple markets and address client concerns.
• Collaborate with partners to improve data quality and drive process improvements.

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior. With operations in 100+ markets and over 90% of the world's population covered, NIQ is an Advent International portfolio company committed to an inclusive culture.

• Own data plumbing and integrations into client systems, connecting databases, APIs, and SaaS tools.
• Extract, clean, transform, and move data for AI features, including retrieval and agentic workflows.
• Build and maintain data pipelines using AI coding tools while applying real engineering judgment to messy, real-world integration challenges.

Vosyn is a trailblazing Language Synthesis AI firm that dissolves language barriers and empowers users through innovative AI solutions. The company is at the forefront of a significant IPO endeavor, embodying a unicorn culture of flexibility, continuous improvement, and solution-focused strategies.

• Works as part of the sales team to assist in a consultative sales process focused on understanding prospect needs.
• Conducts TeamMate software product demonstrations and contributes to RFP responses.
• Attends industry conferences, delivers webinars, and provides feedback to Product Management for feature enhancements.

Wolters Kluwer is a global leader in professional information, software solutions, and services for healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance sectors. The company reported 2022 annual revenues of €5.5 billion, serves customers in over 180 countries, and employs approximately 20,000 people worldwide, fostering a diverse and inclusive culture.

• Provide day-to-day support to the Account Management Team, handling order management, delivery coordination, returns, reships, and customer data maintenance.
• Serve as a key point of contact for escalations from platform partners, ensuring timely and high-quality issue resolution.
• Identify process gaps and help develop initiatives to continuously improve service quality.

Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. It is building one of the fastest-growing ecommerce companies in history.

• Provide HR support via phone and email, logging inquiries and resolving through ticketing systems.
• Address employee questions on policies, benefits, and maintain high service quality with confidentiality.
• Handle sensitive information with integrity and take ownership of query resolution and individual metrics.

Sutherland is a global Business Process Outsourcing (BPO) company founded in 1986 in the United States. It operates in Kosovo with a focus on technical support and customer service, employing German-speaking staff for a world-leading online sales platform.

• Manage the delivery of healthcare data integration projects to enable partner practices to use Aledade's population health platform.
• Provide strategic planning, roadmap creation, and prioritization for the data integration portfolio.
• Coordinate day-to-day activities of the integration project management team and collaborate with internal teams and external vendors.

Aledade empowers independent primary care practices to thrive in value-based care. As the largest network of independent primary care in the country, we foster a collaborative, inclusive, and remote-first culture.

• Handle tier 1 customer inquiries about payment cards, account updates, and general servicing.
• Process card activations, payment support, and account changes using guided workflows.
• Escalate complex cases and ensure accurate data entry in client systems.

Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They operate a collaborative, inclusive, and international work environment with clear processes and career growth opportunities.

• Provide world-class customer service to clients and resolve questions or concerns.
• Strategically partner with installers to improve the customer experience and manage project pipelines.
• Analyze data, spot trends, and conduct due diligence checks and fraud investigations.

GoodLeap is a technology company providing financing and software for sustainable home solutions like solar panels and energy-efficient HVAC. With over 1,000 employees and a platform facilitating $30 billion in financing since 2018, they emphasize a collaborative culture and support the nonprofit GivePower.

• Support project management tasks, ensuring timely delivery using Business Intelligence tools.
• Maintain accurate project documentation and validate data accuracy for actionable insights.
• Collaborate with teams to create detailed reports and support decision-making.

INFUSE is a demand generation company providing solutions to B2B organizations. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list and has received over 60 industry awards, including Inc. Best Workplaces.