Serve as the first point of contact for patients and families, guiding them through intake and scheduling.
Process referrals, medical orders, and records accurately while ensuring HIPAA compliance.
Deliver a white-glove patient experience by resolving concerns with warmth and empathy.
Isaac Health is a fast-growing Series A startup specializing in dementia and brain health care through a virtual memory clinic. They operate across all 50 states, partnering with payers to deliver patient-centered care.
Monitor and maintain assigned referral WorkQueues in Epic EMR, updating referral status, scheduling, and benefit details.
Identify and escalate referrals missing information or requiring additional action to the clinical team.
Conduct ineligibility notification calls and maintain accurate documentation in EHR and Aviary Health systems.
Aviary Health is redesigning heart health by delivering exercise and wellness for older adults with cardiovascular disease via telemedicine. The team is comprised of mission-driven clinicians, engineers, and professionals dedicated to evidence-based cardiovascular rehabilitation.
Monitor patient vitals daily and initiate timely outreach for abnormal readings, escalating urgent concerns to the care manager.
Oversee RPM and CCM documentation in eClinicalWorks to ensure audit-ready compliance with CMS billing guidelines.
Moderate weekly virtual cardiac exercise classes and assist with patient onboarding and chart preparation.
Movn Health is a leading virtual cardiac rehabilitation provider, helping heart disease patients recover through a personalized program developed with Stanford University. The company is a mission-driven team working at the intersection of cardiac care and technology.
Conduct warm intake calls, manage panel adherence, and deploy multi-channel outreach to maximize program completion and appointment attendance.
Rapidly respond to last-minute cancellations and no-shows, filling open slots to minimize idle clinical time.
Track engagement metrics and build outreach playbooks to lay the foundation for a future team.
Movn Health is the leading national provider of virtual cardiac rehabilitation and cardiovascular care, developed in partnership with Stanford University. We are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.
Drive program engagement and co-create SMART goals with members to support behavior change.
Manage a caseload and provide personalized health education across diverse backgrounds.
Collaborate with providers and use data to monitor member health and optimize outcomes.
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. Founded in 2014, the company has raised over $425 million and is recognized as a top workplace with numerous awards.
Conduct outbound calls with patients in English and Spanish to gather detailed medical and injury histories.
Document and review medical records with high accuracy using structured templates and internal systems.
Partner with the operations team to improve processes and maintain quality standards.
Indigo builds the best care experience in healthcare by helping physicians achieve independence through easier practice operations. The company is a small, rapidly growing team of about 30 people focused on deep thinking, speed, and craftsmanship.
Conduct outbound calls and intake visits for new clients while logging activities in Salesforce.
Perform psychosocial assessments and create care plans using evidence-based practices.
Review medical charts and communicate client needs to the care team for personalized planning.
Vynca is a healthcare company transforming care for individuals with complex needs, focusing on comprehensive care for more quality days at home. They are a close-knit community guided by core values of excellence, compassion, curiosity, and integrity.
Engage with prospective clients through 60-100 outbound calls daily, recording interactions in CRM.
Review medical charts and support clients in completing psychosocial assessments.
Apply evidence-based practices like Motivational Interviewing and Trauma-Informed Care in all interactions.
Vynca provides comprehensive care for individuals with complex needs, aiming for more quality days at home. They are a close-knit community guided by values of Excellence, Compassion, Curiosity, and Integrity.
Own the intake journey, guiding families from initial inquiry through confirmed start of care.
Navigate insurance and access to care, helping families work through requirements and communicate next steps.
Coordinate across internal teams and ensure quality and fit for Alpaca's model.
Alpaca Health enables clinicians to become entrepreneurs in autism care by providing AI-powered software, payer contracting, and full back-office infrastructure. They have raised over $14M from early-stage investors, serve hundreds of patients, and are growing 30% month-over-month.
Answer incoming patient calls and relay medication refill requests to the physician for approval.
Manage the practice email inbox, including faxes and new patient inquiries, and inform prospects of the waitlist.
Assist with patient questions about upcoming visits and help document SOPs during the transition to a cash-based model.
A primary care physician runs a solo private practice near the Texas-Mexico border, serving a mostly English-speaking patient base with Spanish speakers. The practice is part-time with under 300 patients, currently employing one medical assistant and using a third-party billing company.
Monitor and interpret patient vitals, assessments, and alerts within Welby Health’s platform to provide timely, evidence-based guidance and escalate clinically significant findings.
Develop, implement, and adjust individualized care plans addressing both clinical and social needs, coordinating with physicians, specialists, and community resources.
Deliver patient education and coaching via telephone and secure messaging, empowering patients to manage chronic conditions and build sustainable health habits.
Welby Health is a San Diego-based healthcare organization committed to transforming the way complex conditions are managed. The company leverages technology and clinical expertise to improve patient outcomes and practice efficiency.
Identify, outreach, and enroll eligible individuals into the program through phone, text, email, and in-person at partner locations.
Build trust through empathetic communication and meet key enrollment metrics to support underserved communities.
Leverage bilingual skills (English/Spanish) to connect with individuals experiencing serious mental illness, homelessness, or high medical needs.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations through whole-person care. They are one of the largest Enhanced Care Management providers in California with a collaborative team of clinicians, social workers, and technologists.
Provide proactive care coordination for patients with complex chronic conditions, including chronic kidney disease.
Conduct high-volume outbound patient outreach via text and phone to maintain engagement and compliance.
Support clinical workflow by coordinating referrals, follow-ups, and documenting interactions for billing compliance.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a committed team focused on improving patient outcomes and quality of life, with a culture of innovation and compassion.
Obtain PCP referrals for patients enrolling in virtual cardiac rehab through high-volume follow-up via phone, fax, and portals.
Troubleshoot referral delays by navigating office barriers, verifying documentation, and escalating when needed.
Support insurance benefits verification and prior authorization checks as business needs arise.
We redesign heart health from the ground up to help everyone live fuller lives, focusing on older adult cardiovascular disease through telemedicine. Our mission-driven team of clinicians, engineers, and professionals is dedicated to enhancing patient lives.
Perform monthly clinical check-ins and structured symptom assessments for assigned patient panels.
Collaborate with providers to escalate urgent issues and reinforce care plans within LPN scope.
Document all patient interactions in EHR and CCM platform while ensuring compliance with billing and quality metrics.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. The company is committed to improving patient outcomes and quality of life, but specific employee size is not mentioned.
Own proactive outbound outreach to schedule patient appointments with Cadence clinicians and care team members.
Drive patient adherence to daily vital sign monitoring through consistent, personalized engagement.
Identify patients at risk of disengaging and execute re-engagement outreach to restore active participation.
Cadence is a clinical AI company automating the treatment of chronic disease. Grounded in partnerships with more than 20 leading health systems and serving over 100,000 patients, the company has been recognized by TIME as a top healthtech company and LinkedIn as a top startup.
Conduct personalized 1-on-1 health coaching sessions using motivational interviewing and evidence-based behavior change strategies to create actionable SMART goals.
Facilitate engaging group coaching sessions and workshops to expand support networks and increase member participation while providing ongoing accountability.
Collaborate with multidisciplinary care teams, connect members to digital health tools and community resources, and maintain thorough clinical documentation.
Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The company serves a large patient base and emphasizes a collaborative, innovative culture with a dedicated multidisciplinary team.
Respond to referral sources and coordinate delivery of sleep therapy equipment.
Follow up with patients to assess service quality and ensure compliance through phone, email, and text.
Document all interactions and maintain accurate patient data in internal systems.
This company provides sleep therapy equipment coordination and patient support services. Team size and culture are not specified, but the role emphasizes collaboration and a patient-focused environment.
Conduct outreach to potential clinical trial participants via inbound and outbound calls
Pre-screen and assess patients for eligibility based on study protocols
Educate patients on clinical trial participation, benefits, and expectations
We provide global remote talent to support clinical research teams. We are a mission-driven, people-first company dedicated to advancing medical breakthroughs.
Deliver high-quality, personalised prescribing care to Spanish-speaking patients via asynchronous text-based telehealth consultations.
Assess and prescribe weight-loss medications (primarily GLP-1/GIP agonists) while adhering to practice standards and safety procedures.
Work closely with a multidisciplinary team, triage medical enquiries, and respond to escalated incidents promptly.
Eucalyptus is a health company behind the weight-management program Juniper, aiming to make good health last a lifetime. It is part of Hims & Hers, a global leader in personalised health and wellness, with a small, collaborative clinical team.