Manage collection and recovery activities on consumer, small business, and credit card accounts, including complex delinquency.
Evaluate account performance and risk factors to recommend collection strategies and recovery actions.
Administer bankruptcy accounts, communicate with borrowers, and prepare monthly collection reports.
Banner Bank is a community bank that helps businesses and individuals reach their financial goals through lending and banking services. With over $16 billion in assets and 135 branches across the Pacific Northwest and California, it maintains a culture of listening, learning, and mutual respect, and is Great Place to Work Certified.
Manage medium-risk delinquent accounts to identify appropriate collections strategies.
Communicate with customers to explain payment options and build trusting relationships.
Collaborate with internal teams to resolve complex account situations and minimize financial losses.
This banking and financial services company focuses on helping customers with delinquent accounts find practical payment solutions. It fosters a customer-focused, collaborative culture and supports remote work across Canada.
Handle advanced and/or escalated calls, typically focused on collections or customer service activity.
Advocate for customers by identifying trends in issues and suggesting improvements to processes, policies, and products.
Collaborate with members of other teams to root out answers and be a resource to teammates.
Concora Credit helps non-prime customers do more with credit, guided by a single purpose to enable customers to access credit. The company is an established, people-first organization with over 20 years of experience, fostering entrepreneurship and innovation.
Monitor and collect outstanding invoices through direct contact and follow-up with partners and clients to ensure timely remittance.
Generate monthly client reminder statements and provide reports on accounts receivable analyses, DSO, bad debt reserves, and key performance indicators.
Create estimates of projected collections, assist in transitioning matters from departing attorneys, and develop strong working relationships with partners for best-in-class customer service.
Williams Lea by RRD is a global business support services company specializing in administrative support, document production, presentation design, and marketing and communications services for legal, financial, and professional services firms. We have thousands of employees globally and are a people-powered organization that values innovation, authenticity, and integrity.
Manage and coordinate collection of delinquent auto loan accounts through calls, emails, and texts.
Service inbound customer calls, process payments, and maintain clear descriptive notes.
Perform skip tracing, prepare accounts for pre-repossession, and enforce compliance with collection standards.
Lendbuzz develops innovative technologies that provide underserved and overlooked borrowers with better access to credit. The company values diversity, compassion, simplicity, honesty, and transparency, fostering a culture of independent and critical thinking.
Proactively contact business customers by email, phone, or video call to follow up on overdue invoices and secure payments.
Build professional customer relationships and resolve billing or payment issues with internal accounting and operations teams.
Manage purchase orders, navigate customer invoicing portals, and maintain accurate documentation of collection activities.
This partner company is an international technology business with a strong social mission, donating more than 60% of its profits to charitable causes. It offers a collaborative, supportive, remote-first culture that emphasizes trust, accountability, and healthy work-life balance.
Handle inbound calls from customers with active or inactive bankruptcy cases and manage escalated situations effectively.
Provide accurate mortgage account information and investigate account issues to identify root causes and coordinate resolutions.
Support Bankruptcy Customer Service Specialists with guidance while maintaining accurate records and collaborating with internal teams.
The company provides mortgage servicing support to homeowners, including those navigating bankruptcy proceedings. It fosters a collaborative, customer-focused culture with a strong emphasis on regulatory sensitivity and operational efficiency, offering remote work flexibility and opportunities for career growth.
Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
Negotiate payment arrangements and settlements while maintaining accurate documentation.
Utilize skip-tracing tools and ensure compliance with collection laws and regulations.
LCS Financial Services Corporation is a nationally licensed, growth-oriented collection agency. It seeks motivated, experienced remote collections specialists and fosters a performance-driven, team-oriented culture.
Drive timely collection of outstanding receivables across all subsidiaries by owning monthly past-due files and partnering with collectors.
Reduce delinquency and bad debt by developing collections strategies, resolving high-risk accounts, and managing external collections agencies.
Ensure sound financial decisions by reviewing write-offs, refunds, journal entries, and Salesforce quotes with nonstandard payment terms.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. For over 35 years, they serve 20,000 client companies globally, including 30% of the Fortune 500, with a diverse and inclusive work culture supporting individual excellence.
Manage collections for outstanding accounts receivable by contacting clients via phone and email to secure payment.
Monitor aging reports, prioritize outreach, and track promises to pay while maintaining accurate records.
Resolve billing disputes, negotiate payment plans, and prepare regular collections status updates.
Sorren is a top 50 national advisory firm providing accounting, assurance, tax, advisory, and private client services. The firm fosters a collaborative, innovative culture focused on professional growth and work-life balance.
Manage a high-volume portfolio of past-due accounts by monitoring aging reports and prioritizing collection activities.
Engage clients by phone and email to secure payments, negotiate arrangements, and resolve billing disputes.
Collaborate with internal teams to reconcile payments, escalate complex issues, and support month-end closing.
This position is listed on behalf of a partner company via Jobgether, an AI-powered job matching platform. The hiring firm is a collaborative, people-focused professional services environment that values accuracy, accountability, and client relationships.
Perform daily skip trace activities and service inbound/outbound customer calls for collections.
Meet daily and monthly collection, repossession, and skip trace targets set by management.
Manage account portfolios, communicate with repossession vendors, and ensure compliance with policies.
Lendbuzz develops innovative technologies to provide underserved borrowers with better access to credit. The company values diversity, compassion, and transparency, fostering a collaborative culture with a focus on financial opportunity for all.
Respond to incoming customer calls promptly and courteously to ensure a positive service experience.
Process customer transactions including payments, refunds, and account updates with accuracy.
Meet or exceed established KPIs such as call handling time, first-call resolution, and transaction accuracy.
Cubic delivers technology solutions in transportation and defense, simplifying daily journeys and promoting mission success. With over 5,000 employees worldwide, the company is committed to an inclusive workplace and diversity.
Document cases and manage inquiries in Salesforce.
They support retirement plan participants with distribution and account inquiries. The work environment is fast-paced, customer-focused, and team-oriented.
Resolve complex credit cases and support internal banking partners across multiple channels.
Interact directly with customers to gather, clarify, and validate credit information.
Provide expert guidance and deliver outstanding bilingual customer service across Canada.
A financial services organization specializing in credit operations and customer support. They foster a collaborative, remote-first culture with an emphasis on diversity, employee well-being, and career growth.
Prepare and review customer invoices in accordance with signed contracts, including AIA billing documents and lien waivers.
Assist with delinquent account collections and support credit evaluations for new and existing customers.
Maintain records in Levelset lien software and partner with Sales, Accounting, and Fulfillment to resolve account issues.
Ampacity provides expert-engineered structural and electrical solutions for clean energy projects. The company is made up of over 350 passionate professionals and is headquartered in California.
Deliver exceptional customer service to EQ Bank customers by identifying their banking needs and providing accurate information.
Handle large volumes of inbound calls and chats while maintaining best-in-class service standards and meeting response SLAs.
Own the digital onboarding experience and support customers through successful account setup and issue resolution.
Equitable Bank is a Canadian challenger bank that offers innovative banking solutions to Canadians. With over 800,000 customers and more than 50 years of history, the company fosters a curious and adaptive culture that challenges the status quo.
Contact customers with past-due accounts via calls, texts, and emails to recover balances.
Negotiate payment arrangements and process payments in compliance with collections regulations.
Document interactions accurately and escalate disputes as needed.
Kiwi Financial Inc. is a fintech company specializing in lending and financial services. The company operates as a remote-first organization seeking dedicated collections professionals.
Handle and resolve escalated customer inquiries and concerns from hospitals and physician offices.
Act as a leader to team members and provide guidance on complex issues.
Follow up on and collect outstanding guarantor balances through outbound phone contact.
Piedmont Healthcare is a healthcare system providing hospital and physician services. It operates as a large corporate entity focused on revenue cycle management and patient service.