Lead operational improvement strategies and transformation programs across healthcare service operations.
Drive end-to-end program delivery including planning, risk management, and executive communications.
Conduct operational assessments, root cause analysis, and design enablement materials to support process adoption.
This partner company in the healthcare technology sector drives operational excellence and transformation across complex service environments. It is a remote-first organization with a supportive culture focused on innovation and continuous improvement.
Lead end-to-end ownership of process and technology improvement initiatives across Claims Adjudication BPaaS customers.
Manage complex program planning, delivery, and executive stakeholder communication across multiple client accounts.
Conduct operational assessments and partner with functional leaders to identify inefficiencies and scalability constraints.
HealthEdge provides software and services for healthcare administration, including BPaaS claims operations. The company operates in a remote-first environment and is an equal opportunity employer committed to workforce diversity.
Facilitate enterprise-wide process improvement activities using LEAN/Six Sigma methodologies.
Prioritize and lead cross-functional project teams to ensure deadlines and objectives are met.
Consult with senior leadership and provide training to project teams on process improvement activities.
Centene is transforming the health of communities by providing high-quality healthcare and innovative health solutions. As a diversified national organization with 28 million members, they offer competitive benefits and a flexible approach to work with remote, hybrid, field or office schedules.
Lead PowerUP training programs and modernize Operational Excellence content with GenAI and automation.
Deliver high-impact training sessions across formats and coach candidates through certification.
Drive continuous improvement capability using data-driven insights and align with global partners.
Experian is a global data and technology company that powers opportunities for people and businesses worldwide. With 25,200 employees in 32 countries, it invests in new technologies and values inclusion and culture.
Lead daily operations of the Agency Service Center, ensuring service level agreements and quality standards are met.
Develop and coach supervisors and service professionals to build a high-performing team.
Drive operational excellence through continuous improvement, data-driven decisions, and cross-functional collaboration.
Horace Mann provides insurance and financial products to educators. They serve over 4,100 school districts nationwide, have over $12 billion in assets, and are publicly traded on the NYSE.
Lead cross-functional operational programs from strategy to execution across multiple business units within the Department of War vertical.
Collaborate with the PMO to align goals, reporting, and delivery timelines while driving process improvement using Lean or Six Sigma methodologies.
Manage risks, dependencies, and stakeholder relationships to ensure program success and track KPIs, OKRs, and dashboards.
Quanta Government Solutions is the federal infrastructure delivery platform of Quanta Services, a Fortune 500 company and the largest specialty contractor in North America. The company powers modern life by providing solutions for utility, renewable energy, electric power, industrial, communications, and government industries, fostering a culture of career development, excellence, and diversity.
Lead cross-functional work to drive operational excellence and innovative solutions for the Wholesale segment.
Engineer the submission-to-quote pipeline as a measurable system and embed AI capabilities into underwriting workflows.
Build standalone Wholesale P&L infrastructure and improve broker connectivity through API-first integration.
Liberty Mutual is a global insurance provider offering property and casualty coverage. With a large workforce and a culture emphasizing inclusion and innovation, they support employee growth and community impact.
Own end-to-end operating model and outcomes for provider engagement and growth programs, ensuring timelines, milestones, and intended results are met.
Track program performance through data, translate into concise reports for senior leadership, and provide recommendations for prioritization.
Collaborate with cross-functional teams and engage directly with providers and practice staff to maintain momentum and drive program success.
Counterpart Health transforms healthcare with an AI-enabled primary care tool, Counterpart Assistant, that supports earlier diagnosis and management of chronic conditions. As a subsidiary of Clover Health, they have a remote-first culture with a focus on diversity and inclusion, and thousands of practitioners using their tool.
Lead quality monitoring initiatives across multi-channel crisis and support services.
Develop and implement performance measurement frameworks and operational audits.
Drive continuous improvement through data analysis and AI-enabled quality solutions.
The company provides behavioral health and crisis support services at scale through national service networks. It is a mission-driven organization with a collaborative culture focused on professional growth and innovation.
Responsible for supporting vendor operations within the GRS Claims organization, providing day-to-day support and consulting to vendors on complex issues.
Conducts research and data analysis to report on key vendor metrics and identifies performance trends for process improvements.
Facilitates vendor training on new or updated processes and works with vendors to resolve critical issues.
Liberty Mutual is a global insurer providing property and casualty insurance. They are a large company focused on inclusion and community, offering benefits and development opportunities.
Plan, develop, and direct all aspects of onshore and offshore BPaaS activities to ensure operational efficiency and customer success.
Establish operational objectives, policies, and procedures in compliance with contracts and regulations, and develop strategies to achieve key performance measures.
Provide executive-level briefings to senior leadership and build collaborative relationships with client leadership to drive continuous improvement.
UST HealthProof is on a mission to reshape healthcare insurance by reducing administrative costs and building better healthcare experiences for health plans and their members. The company is run by leaders with strong health plan and technology backgrounds, fostering a supportive, start-up-like environment that nurtures individual growth.
Lead development and implementation of Operational Excellence strategy across standardized work processes.
Manage Lean Six Sigma program, deploying continuous improvement tools and supporting operational initiatives.
Foster a culture of continuous improvement to enhance safety, reliability, productivity, cost performance, and quality.
Chemtrade is committed to delivering innovative solutions addressing complex customer challenges while prioritizing safety, sustainability, and environmental stewardship. Our talented and diverse workforce drives our ability to deliver exceptional products and services.
Act as a product consultant and escalation point for operational support issues, partnering with Sales and Field Operations to manage customer expectations.
Develop and deliver operational training for CVS Operations and Field Support teams, and create and maintain operational procedures.
Lead process improvement initiatives, manage projects from initiation to implementation, and collaborate cross-functionally to drive operational efficiencies.
Brink's is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services, serving customers in over 100 countries. With a network of operations in 51 countries, the company fosters an engaged culture that values diverse backgrounds and provides equal opportunity.
Manage an assigned book of business, ensuring account retention and supporting new business through policy management, renewals, and customer service.
Direct daily activities of the account management team, handling complex issues and maintaining technical competence.
Monitor accounts receivable, maintain agency systems, and communicate transparently with the team to ensure timely service and compliance.
Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States, providing property and casualty, employee benefits, and personal lines insurance solutions. With over 1,300 associates in more than 60 offices across the US and UK, IOA fosters a respectful culture, work-life balance, and community service commitment.
Coordinate, plan, and implement projects by analyzing project scope and objectives.
Drive multiple simultaneous projects to successful, on-time completion.
Analyze and evaluate existing process workflows to identify inefficiencies and design improvements.
Openly is rebuilding insurance from the ground up, focusing on premium home insurance with complete coverage and competitive prices. They foster a culture of integrity, empathy, teamwork, curiosity, and urgency, and are committed to diversity and inclusion.
Lead governance and investment prioritization for Claims and Service initiatives.
Partner across business, technology, finance, analytics, and actuarial teams to align priorities.
Coach and develop a PMO team while overseeing a broad portfolio of projects.
Liberty Mutual is a global insurance company focused on protecting and helping people navigate risk. With a large workforce and an inclusive culture, the company emphasizes employee well-being, professional development, and diversity.
Lead and manage a team to ensure performance integrity, quality governance, and continuous process improvement.
Drive root cause analysis and corrective actions for major incidents and escalations.
Manage client and vendor relationships, ensuring SLA compliance and operational continuity.
HealthEdge is a healthcare technology company that provides software solutions for health insurance and benefits administration. It is an equal opportunity employer committed to workforce diversity.
Provide administrative and operational support to senior underwriting and broker staff.
Enter and update account, quote, and policy information in the agency management system.
Manage inbound calls, process bind orders, and ensure compliance with carrier requirements.
Integrated Specialty Coverages is a growth stage technology and data-driven commercial MGA and insurance wholesaler, combining insurance and technology to serve Main Street USA. Backed by private equity firm Onex Partners, the company is building a digitally focused team to optimize customer engagement.
Lead complex cross-functional programs and strategic initiatives supporting Pharmacy Services.
Develop and maintain integrated program plans including scope, schedule, budget, resources, risks, and deliverables.
Drive process improvement, workflow optimization, and operational efficiency across the organization.
VytlOne provides services and technology that fuel the entire pharmacy ecosystem, enabling pharmacy care. With 1,000 diverse employees and nearly 100 years of pharmacy experience, they offer the stability of a Fortune 500 company with the energy of a startup.
Lead day-to-day operational performance strategy across pharmacy operations to achieve productivity, turnaround time, and quality goals.
Establish and monitor KPIs, drive process improvement initiatives, and oversee staffing models and workforce planning.
Partner cross-functionally to support enterprise initiatives and transition to new pharmacy operating system.
We are one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs. With over 1,400 team members, we care for more than 100,000 people across all 50 states.