Own end-to-end payroll remittance operations including corrections and overpayments, resolving cases within SLA.
Serve as escalation point for complex union and agency issues, identifying root causes and coordinating resolution.
Mentor team members on complex remittance and compliance matters, and maintain SOPs for operational processes.
Wrapbook provides a unified payroll platform for production teams, connecting accounting, cast, and crew in one place. The growing team of 250+ people across the USA and Canada is backed by top investors like Andreessen Horowitz and has raised $130M, with a culture that blends creativity and technology.
Maintain, update, and manage employee enrollment and eligibility files with accuracy and timeliness.
Process and track eligibility changes, including new enrollments, terminations, qualifying events, and status updates.
Communicate professionally with internal departments, vendors, and clients to resolve billing and eligibility issues.
Trucordia is an insurance brokerage that offers an unrivaled combination of people, tools, and solutions. The company has more than 5,000 team members across 200 offices and is ranked as one of the fastest-growing companies in the U.S.
Monitor and interpret CMS guidance for Medicare, Medicaid, and other healthcare programs.
Partner with internal teams to ensure compliance with regulations and contract obligations.
Maintain regulatory tracking documentation and support development of training materials.
HealthEdge provides healthcare software and services to payers and providers. It is a growing company with a focus on compliance and innovation, fostering a collaborative and remote-friendly culture.
Take ownership of day-to-day administration, communication, and analysis of employee benefits programs across the AMS region, including US, Canada, and LATAM.
Ensure health, welfare, retirement, and leave programs are competitive, compliance-driven, and cost-effective while providing high-touch support.
Manage enrollment, renewals, compliance, vendor relationships, and serve as the regional subject matter expert for employee inquiries.
Zscaler provides cloud-based security solutions to protect customers from cyberattacks and data loss. The company fosters a culture of impact, ownership, and collaboration, with high-performing teams focused on customer obsession and accountability.
Manages employee relations across multiple business groups to assist employees and managers in resolving issues and grievances.
Conducts thorough and timely workplace investigations in accordance with company's methodology, and complies with all applicable laws.
Provides guidance in situations requiring conflict resolution, policy/procedure interpretation, performance management, position eliminations and other terminations, disciplinary actions.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate differences and embrace team members through their HUMBLE*HUNGRY*SMART approach.
Work with union and association members to explain available benefits and assist with enrollment.
Conduct virtual client meetings via Zoom in a structured remote environment.
Access company-supported lead programs and receive mentorship from experienced leadership.
The Weatherspoon Agency works with union and association members to help them understand available benefits and enroll in coverage. It is a remote agency that provides mentorship and training, focusing on developing motivated agents.
Assign areas of research interest to leads in our database.
Filter for and remove outdated, incorrect, and fake leads in database.
Research and enrich missing contact/company information in database.
The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center. They have nearly 3,000 employees in locations across the United States, Japan and China, and they focus on discovering precise genomic solutions for disease.
Support key employee life cycle processes including onboarding, data management, and offboarding.
Prepare and maintain global HR documentation such as contracts, policies, and benefit enrollment.
Administer benefits, assist with payroll preparation, and ensure data accuracy through audits.
G-P provides a SaaS-based Global Employment Platform that enables clients to expand into over 180 countries quickly and efficiently. They have a diverse, remote-first team and foster an innovative culture where every contribution is valued.
Lead a team of Employee Relations partners and oversee complex case management, investigations, and policy compliance.
Analyze metrics and case trends to provide strategic insights and drive operational improvements.
Manage HR policy reform, including committee leadership and implementation strategies, to ensure consistent application.
OHSU is Oregon's only public academic health center, leading in patient care, groundbreaking research, and training the next generation of healthcare professionals. As Portland's largest employer, they offer opportunities to learn and advance across a system of hospitals and clinics.
Coordinate responses to service escalations, including investigation and documentation.
Perform root cause analysis of service escalations to identify improvement opportunities.
Assist in identifying and developing Operations Reporting and Underwriting manuals.
Fetch is dedicated to helping pets live their healthiest and happiest lives through comprehensive insurance coverage. They are a high-growth Warburg Pincus portfolio company with over 350 pet-loving employees shaping the future of pet health and wellness.
Customize protection programs for working families and monitor customer satisfaction.
Contact prospective clients through warm leads via Zoom to schedule appointments and quote coverage.
Determine clients' needs, research current coverage, and maintain business through product sales, referrals, and renewals.
The company provides leads and helps working families nationwide with protection programs. The team is career-minded and offers bonuses, lifetime residual income, and full benefits in a supportive culture that feels like a second family.
Manage and organize data efficiently while supporting administrative tasks for internal teams.
Enter, update, and maintain accurate data in systems and spreadsheets, verifying discrepancies.
Assist with reports, email correspondence, meeting schedules, and task coordination across departments.
Soft Innovation Ltd is a company that provides virtual assistant and data entry services. They offer a supportive online work culture and opportunities for professional growth.
Attend new client implementation meetings to discuss eligibility requirements and protocols.
Serve as a point of coordination for member eligibility issue identification and resolution with internal teams and external partners.
Proactively monitor system status and eligibility data to identify potential abnormalities impacting quality and accuracy.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including pharmacy benefit management and health benefit management. They are rebuilding trust in healthcare in the U.S. and value a diverse workplace, providing equal employment opportunities to all employees.
Manage and process payroll for a growing workforce across multiple business entities in both Canada and the United States.
Ensure compliance with applicable labor laws, tax regulations, and payroll standards in Canada and the US.
Address and resolve payroll and benefit related inquiries from employees, such as pay discrepancies, tax withholdings, and benefit deductions.
Versaterm is a global public safety solutions company helping agencies transform their organizations. They have innovative solutions, expertise and an unwavering dedication to customer service with a goal to build a public safety technology platform that will enhance community safety.
Analyze financial, market, and industry data using internal and external sources.
Collaborate with cross-functional teams to gather business information and provide actuarial insights.
Perform pricing, reserving, and research activities to support property & casualty actuarial functions.
Horace Mann provides insurance and financial products tailored for educators, helping them protect their assets and plan for retirement. Founded in 1945 by teachers, the company is publicly traded on NYSE, has over $12 billion in assets, and serves more than 4,100 school districts nationwide.
Actively engages with Benefits Administration system to complete new and renewing account installation.
Provides assistance to internal and external clients with basic BenAdmin Q&A, reports, troubleshooting and data questions.
Consistently achieves or exceeds established SLA expectations on individual performance.
CRC Benefits is an industry leading provider of benefits services, with a culture focused on inclusion, trust, collaboration, and innovation. The company has earned a Top Workplaces USA award three years in a row based solely on employee feedback, valuing employees and encouraging growth.
Review assigned TEFCA directory entries against authoritative corroboration sources and apply the approved review methodology.
Research, validate, and reconcile healthcare directory data across multiple reference sources, documenting findings in Jira.
Classify entries using a four-tier disposition taxonomy and escalate exception-path entries to the Lead Analyst.
Broadway Ventures is an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides expert program management, technology, and consulting solutions to government and private sector clients. As a small business, they emphasize integrity, collaboration, and excellence in their tailored solutions.
Manage all benefit programs and plans including health, disability, leave, retirement, and voluntary benefits.
Lead the Well-Being Program and overall Benefits & Wellbeing team, partnering with the larger HR team.
Oversee open enrollment, HRIS configurations, acquisition analysis, vendor management, and compliance strategy.
Woodard & Curran is a national engineering, science and operations firm focused on clean water, safe environment, healthy communities and happy people. As an employee-owned company, they cultivate collaboration in an inclusive culture and prioritize professional growth, ownership, and flexibility for their talented team.
Assist in the preparation of documentation for audits and other compliance needs.
Collaborate with team members on special accounting projects, including research on technical accounting matters.
Support ad hoc projects from various internal teams as needed.
1Password is a cybersecurity company that provides enterprise password management and unified access management solutions. The company has over 180,000 business customers, including Fortune 100 leaders, and employs a remote-first team known for innovation and a human-centric approach.
Support people success, as point of contact to managers and team members including internal mobility, compensation/bonuses, benefits support, grievances, accessibility & accommodation, job information changes, etc
Administer and continuously improve our benefits programs, serving as the primary point of contact for day-to-day employee support and vendor operations.
Ensure Honeycomb remains compliant with federal and state employment laws, including FMLA/CFRA, ADA, FLSA, and pay transparency requirements.
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do. They are a fully distributed company with 200+ employees and a culture that values impact, inclusivity, and trust.