Source Job

$100,000–$140,000/yr
US Canada

  • Lead and manage complex enterprise-level IT engagements for SaaS-based Professional Services, ensuring exceptional customer outcomes.
  • Plan, organize, and oversee the full project lifecycle, including governance, schedules, budgets, and success criteria.
  • Build trusted relationships with executive stakeholders and manage multi-departmental operations to deliver high-quality services.

Project Management Agile SaaS Customer Relationship Management Leadership

20 jobs similar to Engagement Manager II

Jobs ranked by similarity.

Canada

  • Lead end-to-end delivery of enterprise software implementation projects for government customers.
  • Own project scope, schedules, budgets, risks, and stakeholder communications.
  • Collaborate with cross-functional teams to drive adoption and continuous improvement.

This company specializes in AI-powered SaaS solutions for government transformation and urban planning. They operate with a distributed team across Canada, the US, and Australia, fostering a collaborative and innovative culture.

Global

  • Plan and oversee projects to ensure customer success, managing resources, budgets, and timelines.
  • Align with customer executives and build relationships, assessing satisfaction and addressing risks.
  • Advocate for the Hiring Success methodology, prepare status reports, and manage project health.

SmartRecruiters is a cloud-based enterprise recruitment software platform that helps teams attract, select, and hire talent. With 4,000 customers including Bosch and LinkedIn, the company offers a collaborative, remote-friendly work environment and values promotion from within.

Global 10w PTO

  • Lead delivery end-to-end on Certa implementations, owning the project lifecycle from kick-off to handover.
  • Manage risk, scope, and governance, enforcing change control and running structured project governance.
  • Build strong client relationships and contribute to best practices across EMEA Professional Services.

Certa is the AI-first third-party operating system for enterprises to manage vendor risk, compliance, and ESG. They have processed over 10 million entities for 100,000+ users across 120+ countries and are backed by leading investors.

US

  • Provide strategic direction and support to professional services teams, fostering collaboration and continuous improvement.
  • Build relationships with clients, internal teams, and vendors to ensure successful implementations and integrations.
  • Manage budgets, resources, and process optimization to drive operational excellence and customer satisfaction.

Mitratech provides technology solutions for Corporate Legal, Compliance, Governance, and HR teams. The company fosters a culture of ownership, transparency, and continuous improvement, with employees balancing individual excellence with teamwork.

Global

  • Drive end-to-end implementation projects for credit union onboarding, owning project plans, risk mitigation, and stakeholder communication.
  • Operate with a consultative approach, diagnosing customer needs and prescribing solutions beyond standard playbooks.
  • Build structure and process from scratch, holding cross-functional teams accountable to milestones and quality standards.

Clutch is a vertical SaaS company backed by Andreessen Horowitz, focused on helping credit unions provide affordable lending solutions through innovative software. The company fosters a builder's culture with high autonomy, a small to mid-sized team, and a mission to revolutionize credit union member engagement.

EMEA Unlimited PTO

  • Drive GitLab's growth in EMEA by structuring services engagements that create true partnership and shared success with customers.
  • Build trusted advisor relationships with technical leaders and partners to integrate professional services into account strategies.
  • Design and structure outcome-based professional services engagements that align GitLab capabilities to customer needs.

GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity and improve security and compliance. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

Canada

  • Drive strategic growth and market penetration for ServiceNow solutions in Canada.
  • Lead and mentor a team of professionals to achieve regional revenue targets.
  • Cultivate strong customer relationships and ensure high-quality solution delivery.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

Canada

  • Manage end-to-end customer project delivery, ensuring successful implementations and stakeholder alignment.
  • Lead cross-functional teams, manage risks, and drive project execution to achieve business outcomes.
  • Act as a trusted advisor for strategic customers, building long-term relationships and identifying growth opportunities.

$120,000–$140,000/yr
US Unlimited PTO

  • Lead Client projects and cross-functional teams to deliver solutions on time and on budget.
  • Manage project scope, budget, and communication with stakeholders.
  • Mentor Project Managers and participate in business development and scoping.

OneSix is a leading data and AI consultancy that helps businesses scale growth and efficiency through strategy, technology, and teams. It is a fast-growing firm with a commitment to inclusivity and significant career opportunities.

$195,000–$235,000/yr
Canada

  • Own end-to-end delivery of complex, high-visibility government transformation projects.
  • Act as a trusted executive advisor to senior client stakeholders and lead steering committees.
  • Mentor and develop delivery talent while shaping scalable delivery frameworks.

Clariti empowers governments to deliver exceptional citizen experiences through its SaaS platform. They are a high-growth, mission-driven company that values inclusion, ownership, and customer focus.

$95,000–$125,000/yr
US

  • Lead complex digital projects from strategy through delivery, managing multiple workstreams across design, technology, production, and media.
  • Serve as the primary client and internal stakeholder contact, ensuring clear communication, budget management, and timely delivery.
  • Apply agile methodologies, manage project risks, and mentor team members to drive successful outcomes.

EU Unlimited PTO

  • Drive program management for IT operations at customer sites using Veeva's R&D SaaS solutions.
  • Act as primary liaison managing communication between managed services, stakeholders, and third parties.
  • Oversee release management programs including resource planning, tracking, and forecasting for continuous improvement.

Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history with over $3B in revenue, we foster a culture of inclusion and employee success through our Work Anywhere model.

US

  • Manage delivery of managed services, building mature client relationships and anticipating their needs.
  • Track key metrics to ensure SLAs are consistently achieved and lead incident response with clear communication.
  • Ensure accurate invoices, reports, and team tools while proactively identifying risks and driving improvements.

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy with over 30 years of experience, we deliver extraordinary impact by helping clients solve complex business problems with technology.

$65,000–$75,000/yr
United States Unlimited PTO

  • Manage all aspects of PrivacyPro implementation projects, including kick-off, software configuration, go-live, and training.
  • Act as main point of contact for customers, owning communications via Zoom meetings, emails, and project documentation.
  • Liaise between customer IT groups and internal teams to facilitate technical configuration and provide feedback for product enhancements.

Bluesight creates groundbreaking solutions that increase efficiency, safety, and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. It is a high-growth healthcare information technology company with over 3,000 customers and a start-up culture built on innovation and teamwork.

US

  • Lead program delivery and client engagement for strategic technology initiatives.
  • Serve as a Scrum Master by facilitating agile ceremonies and improving team workflows.
  • Manage risks, dependencies, and contract responsibilities to ensure delivery excellence.

They partner with government agencies to design and deliver digital transformation initiatives. The company fosters a supportive, collaborative, and remote-friendly work culture focused on meaningful impact.

$85,000–$170,000/yr
North America Unlimited PTO

  • Drive the strategy and delivery model for Veeva’s Professional Services, acting as a trusted advisor to internal teams and executive leadership.
  • Own end-to-end engagement design, collaborating across functions, and managing a high-volume pipeline with precision and diplomacy.
  • Draft and deliver RFx responses, proposals, and statements of work, aligning with internal experts and customer leadership.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history with over $3B in revenue, we are a public benefit corporation committed to balancing customer, employee, society, and investor interests.

US Canada 4w PTO

  • Lead complex software implementation projects from planning through completion, ensuring on-time delivery and client satisfaction.
  • Manage cross-functional teams and coordinate resources, timelines, and client communication to achieve successful outcomes.
  • Proactively identify risks, resolve issues, and drive continuous improvement across project delivery processes.

This company is a technology services partner that delivers mission-critical software solutions to clients across industries. They operate as a distributed team with a focus on project excellence and client satisfaction.

$90,000–$100,000/yr
Canada US 4w PTO

  • Lead scoping and discovery calls to document client design requirements and prepare Statements of Work.
  • Manage and implement multiple customer projects from kickoff to user acceptance testing and signoff.
  • Work with clients' technical teams to facilitate integration, provide custom solutions, and advise on configuration options.

Unbounce is a software company that provides a platform for building and optimizing landing pages. They are a remote-first team that values individuality and fosters an inclusive culture where employees can bring their full selves to work.

US

  • Manage IT projects through full lifecycle, from initiation to post-production support.
  • Facilitate agile delivery practices including sprint planning and backlog refinement.
  • Gather and document business requirements, user stories, and acceptance criteria.

The company provides enterprise technology solutions and digital transformation services. It fosters a collaborative, remote-first culture with a focus on operational excellence.

$80,000–$120,000/yr
US

  • Manage assigned technical projects, guiding teams on Agile/Scrum practices to deliver client value.
  • Remove impediments, build trust, and facilitate decision-making and conflict resolution.
  • Ensure project completion on schedule, within budget, and to quality standards while managing client expectations.

AHEAD builds platforms for digital business by integrating cloud infrastructure, automation, analytics, and software delivery. They prioritize a culture of belonging, diversity, and equal opportunity for all employees.