Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Handle inbound calls efficiently, schedule/reschedule appointments, and complete daily administrative tasks for the Call Center support team.
Provide excellent customer service with a professional, confidential work ethic and knowledge of HIPAA regulations.
Work remotely from approved states (PA, MD, VA, DC, FL, GA) with reliable internet and a quiet dedicated space.
Vision Innovation Partners exists to protect and restore vision. The company offers a culture centered on its Shared Values – PATIENTS, with opportunities for growth and development.
Serve as primary point of contact for clients, managing inbound/outbound communications with professional excellence.
Resolve inquiries via phone, email, chat, or social media, de-escalating issues and escalating when necessary.
Track call information for auditing and reporting, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion, diversity, and career growth.
Handle a high volume of inbound phone calls and resolve customer issues using Amazon Connect and Connect Assistant.
Deliver positive experiences through empathy, patience, and clear communication while documenting interactions.
Work assigned shifts, including weekends and holidays, and participate in ongoing training in a fast-paced environment.
Encoura empowers students and institutions to make informed decisions through research, enrollment, marketing, and student success solutions. Since 1972, the company has been a mission-driven provider serving higher education and K-12 institutions with innovative tools and programs.
Serve as primary point of contact for clients, managing inbound and outbound communications to resolve inquiries via phone, email, chat, or social media.
Calmly de-escalate issues, escalate when necessary, and track call information for auditing and reporting purposes.
Provide feedback on call issues and upsell when appropriate to ensure a positive customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP prioritizes a culture of inclusion and diversity with limitless career advancement.
Provide exceptional customer care, catching coverage gaps, discounts, and renewal issues.
Answer inbound calls and process service requests for vehicles, drivers, lienholders, and policy documents.
Solve customer inquiries effectively and share feedback to improve the product.
Jerry.ai is building the first AI-powered advisor to help people manage their car and home ownership journey. The company has reached 5M+ customers, raised $240M+, and achieved profitability in 2024, with a remote-first, collaborative culture.
Work with members, brokers, providers, and vendors through multiple channels.
Manage assigned caseloads, maintaining service delivery, productivity, and quality expectations.
Monitor and track assigned work-in-progress issues and escalate to ensure appropriate turnaround times.
We are a health insurance company built around a full stack technology platform and a relentless focus on serving members. We started in 2012 to create the kind of health insurance company we would want for ourselves.
Balance customer satisfaction with company policies while maintaining confidentiality and detailed documentation.
This partner company provides customer care solutions for U.S.-based retail and e-commerce clients. It fosters a remote, performance-driven culture with an emphasis on empathy, accountability, and service excellence.
Serve as the first point of contact for customer inquiries across live chat, phone, email, and social media.
Resolve customer issues with empathy, clarity, and efficiency, escalating technical issues when appropriate.
Process orders, cancellations, returns, and manage shipping claims and delivery-related escalations.
Aviron transforms fitness through innovative game-based workout equipment, pioneering the future of fitness entertainment. Backed by Y-Combinator with $23.5M in funding, we are a growing, flat organization with friendly people that values merit and provides ample support.
Support customers over the phone with product information and account corrections.
Ensure accuracy and completeness of customer paperwork and records.
Resolve product or service problems by clarifying complaints and providing solutions.
Five Star Solutions provides customer support services for the firearms industry. The company is an equal opportunity employer committed to cultivating a professional, diverse workforce.
Process a queue of loan applications while ensuring compliance with established quality standards.
Handle inbound and outbound calls to verify details and request additional information from customers.
Resolve customer issues via phone, email, or fax and keep customer accounts accurately updated.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered Colossus platform. It serves non-prime consumers and businesses and maintains an inclusive, values-driven culture where employees can thrive.
Handle member transactions, inquiries, and online banking support over the phone while promoting a service culture.
Identify sales opportunities by introducing loan programs and credit union products to meet member needs.
Maintain security and fraud-prevention procedures while working toward referral and production goals.
Peak Credit Union is a member-owned financial cooperative that provides banking products, loans, and member support to individuals and local communities. The company emphasizes a friendly, service-focused culture and offers comprehensive benefits, though its employee count is not stated in the posting.
Provide primary phone support for customers, including handling escalated calls with empathy and professionalism.
Manage email and EMR messaging as secondary channels to resolve non-medical inquiries.
Navigate multiple platforms simultaneously while upholding productivity and quality standards.
Hims & Hers is a leading health and wellness platform that redefines healthcare by delivering accessible, affordable, and personal care from diagnosis to treatment. They are a public company on the NYSE with a talent-first, flexible/remote culture.
Take requested conversations from warm leads, not cold lists
Explain financial-protection benefit options and help clients enroll when it's a fit
Maintain a clean follow-up rhythm and meet activity goals
We help clients understand and enroll in financial-protection options. Our remote team is built around coaching, accountability, and creating paths into leadership for high performers.
Serve as primary point of contact for clients, managing inbound and outbound communications with professionalism.
Resolve complex consumer issues and advise first-level representatives on high-level issues.
Utilize web-based tools to efficiently resolve inquiries and ensure seamless customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP is a force for good in communities and for clients.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Handle and carefully respond to all customer inquiries, resolving issues on the first call through active listening.
Track and document call information for auditing, escalate interactions when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive culture focused on growth and well-being.
Place outbound calls to Medicare eligible customers from qualified leads and assist in transferring to licensed sales agents.
Ask required scripted questions, overcome objections, and explain benefits during open enrollment.
Meet transfer targets, disposition each call, and work weekends as required.
TP is a leading global provider of digital business services, partnering with top brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we foster inclusion, diversity, and limitless career advancement.
Provide inbound customer care via phone and email for a streaming service.
Troubleshoot billing issues, errors, and guide customers to suitable products.
Must have excellent communication, typing speed of 30+ wpm, and home networking knowledge.
Sutherland provides customer support solutions for various clients, including a major streaming service. Although employee count is not specified, they emphasize a team environment with internal promotion opportunities.
Provide excellent customer service while ensuring customer accounts comply with state resale certificate regulations.
Process resale renewals, monitor incoming faxes and emails, and update customer information within 24 hours.
Collaborate with Inside Sales and Credit to resolve resale issues, meet monthly deadlines, and maintain accurate customer records.
SanMar is a leading apparel and accessories company, providing private label and brand-name products like Nike and The North Face. They have a large workforce across North America and emphasize a supportive, inclusive culture focused on employee growth.