Serve as primary point of contact for clients, managing inbound and outbound communications to resolve inquiries via phone, email, chat, or social media.
Calmly de-escalate issues, escalate when necessary, and track call information for auditing and reporting purposes.
Provide feedback on call issues and upsell when appropriate to ensure a positive customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP prioritizes a culture of inclusion and diversity with limitless career advancement.
Serve as primary point of contact for clients, managing inbound/outbound communications with professional excellence.
Resolve inquiries via phone, email, chat, or social media, de-escalating issues and escalating when necessary.
Track call information for auditing and reporting, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion, diversity, and career growth.
Make outbound calls to eligible health-plan members using an automated dialing system.
Follow established scripts and enrollment procedures accurately.
Engage members in professional, friendly, and conversational discussions.
Five Star Solutions provides healthcare enrollment services for eligible health-plan members. The company values diversity and cultivates a professional, diverse workforce.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Handle and carefully respond to all customer inquiries, resolving issues on the first call through active listening.
Track and document call information for auditing, escalate interactions when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive culture focused on growth and well-being.
Answer inbound calls and make outbound calls to create sales opportunities for the retail sales team.
Qualify customers for the reverse mortgage program using scripted guidelines and transfer interested leads.
Update the sales CRM with notes and schedule follow-up appointments to maintain the pipeline.
Longbridge Financial provides home equity solutions for seniors, helping them access their home equity for retirement. With an "Excellent" Trustpilot rating and over a thousand testimonials, they've been named a Great Place to Work three years running, fostering a supportive and growth-oriented culture.
Process and maintain accurate Medicare enrollment and disenrollment requests, ensuring compliance with CMS regulations.
Reconcile membership reports and resolve enrollment system rejections, building case files for CMS approval.
Mentor junior team members and collaborate on special projects, including process documentation and quality reviews.
HealthEdge provides AI-powered operational infrastructure for health insurance companies, aiming to modernize operations and improve competitiveness. UST HealthProof, a fast-growing company, focuses on reducing administrative costs and improving healthcare experiences, led by seasoned leaders fostering a supportive, growth-oriented environment.
Make 8-15 outbound calls per hour to U.S. Medicare patients.
Educate patients on doctor-recommended RPM and CCM programs.
Obtain verbal consent and document enrollment accurately.
1bios is a U.S.-based healthcare company providing Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care programs to physician practices across the United States. The company operates a remote-first team and is hiring independent contractors for flexible full-time or part-time work.
Educate patients about eligible healthcare services and directly schedule them with the provider team.
Build trust-based relationships with patients, empathetically presenting Strive's care model and addressing inquiries and objections.
Handle high call volumes in a remote contact center, meeting daily performance metrics and quality standards.
Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. They are a dedicated team of passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.
Conduct Medicare Annual Wellness Visit screening questionnaires with patients by phone.
Document patient responses accurately in the EMR during the call.
Support eligible patients with scheduling their wellness screenings.
Welltality is a healthcare company that conducts Medicare Annual Wellness Visit screenings by phone, offering a remote alternative to traditional clinic environments. The company emphasizes flexibility, supportive management, and a collaborative team culture, with team members often staying long-term.
Manage a steady flow of inbound and outbound calls with potential clients and their families to understand needs.
Match clients to appropriate in-home care solutions and clearly communicate how Home Instead can help.
Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
Honor Technology is changing how society cares for older adults through its consumer care brand, Home Instead, offering in-home care services backed by technology. With more than 100,000 Care Pros globally, the company fosters a people-first culture guided by leadership principles of integrity, compassion, and excellence.
Assist patients with enrolling in our Prescription Payment Plan and verifying eligibility.
Coordinate with pharmacies to apply benefits and reduce out-of-pocket costs.
Guide patients through renewals and updates to ensure continued access.
We are a team dedicated to improving access to affordable prescription medications for patients. We partner with insurance companies, healthcare providers, and pharmacies to reduce the financial burden of medications, ensuring patients can access treatments without excessive costs.
Make outbound calls to homeowner lists and answer inbound calls to explain the EmPower+ program and enroll eligible applicants.
Conduct eligibility screening, guide homeowners through application and documentation, and follow up persistently until approval.
Maintain accurate records in Zoho CRM and adhere strictly to compliance procedures, scripts, and calling hours.
20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer various roles, free training, and a supportive community.
Make high-volume inbound and outbound calls, completing 200+ calls per day while scheduling 8–10 qualified appointments for Design Consultants.
Follow established sales scripts and adapt conversations naturally, handling objections with professionalism and building rapport quickly.
Work toward individual performance goals in a fast-paced environment, demonstrating resilience and urgency to maximize uncapped commission earnings.
The company connects homeowners with in-home consultation opportunities for home improvement services. The company values a goal-oriented, resilient, and team-oriented culture, offering a fully remote work environment.
Coordinate field operations and manage technician schedules to ensure timely service resolution.
Monitor technician availability, assign jobs, and respond to priority alarms and escalations.
Communicate ETA updates to internal teams and customers, and document job status in tracking systems.
Qualfon delivers engaging interactions and positive experiences, aiming to help people pursue their total vocation. The company focuses on creating job opportunities and being a partner of choice for clients.
Conduct outbound calls to members to schedule Annual Wellness Visits, preventive screenings, and primary care consultations.
Educate members about available healthcare benefits and the importance of completing recommended visits.
Coordinate with provider offices and internal teams to secure appointment availability and maintain accurate documentation.
This company provides population health and care coordination programs, helping members access preventive and primary care services. The team operates as a remote, performance-driven call-center environment focused on member outreach and appointment scheduling.
Conduct outbound outreach to prospective business and fleet customers using approved lead-generation channels.
Engage decision-makers to understand vehicle and fleet needs, and identify sales opportunities.
Qualify leads and hand off to appropriate sales resources while maintaining accurate CRM records.
Concentrix is a global technology and services leader that powers the brands of the future, helping over 2000 well-known brands improve their businesses with technology and integrated solutions in over 70 countries. It is a Fortune 500 company with a people-first, inclusive culture, earning awards for best workplaces and career growth.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Handle inbound and outbound calls to schedule no-cost In-Home Health Assessments, engaging members professionally and identifying their needs.
Use active listening, empathy, and strong communication to address concerns, de-escalate difficult interactions, and guide callers to appropriate solutions.
Meet performance metrics, follow call scripts and procedures, and accurately document interactions using contact center software and databases.
This partner company connects members with no-cost In-Home Health Assessments through a remote contact center. The team is target-driven and service-oriented, offering a flexible remote work environment with ongoing training and support.
Manage patient intake processes by scheduling, rescheduling, and canceling appointments.
Verify and update patient demographics, insurance eligibility, and collect payments.
Process referrals and authorizations while responding to patient inquiries with professional communication.
A comprehensive healthcare network serving the Puget Sound region with a full spectrum of health care services, from routine wellness to complex disease management. It includes 10 hospitals and nearly 300 care sites, fostering a culture of compassionate care and shared purpose.
Work remotely from home with a set schedule, 8:30am to 5pm Monday through Friday.
Assist older adults with healthcare needs such as insurance questions, ride coordination, and medication refills.
No experience required; just need a computer, reliable internet, and a friendly phone manner.
This company helps older adults navigate healthcare challenges like insurance confusion, transportation, and medication access. They provide an organized workflow where employees assist one person at a time, fostering a low-stress, supportive culture.