Make high-volume outbound calls to existing healthcare plan members in English and Spanish.
Explain available services, answer questions, and help eligible members schedule appointments.
Accurately document call outcomes and meet performance expectations for quality and conversion.
Knowledge Rhino hires bilingual professionals for outbound healthcare appointment setting, serving existing plan members. They are a growing remote team focused on member outreach and flexible scheduling.
Make outbound calls to homeowner lists and answer inbound calls to explain the EmPower+ program and enroll eligible applicants.
Conduct eligibility screening, guide homeowners through application and documentation, and follow up persistently until approval.
Maintain accurate records in Zoho CRM and adhere strictly to compliance procedures, scripts, and calling hours.
20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer various roles, free training, and a supportive community.
Handle inbound and outbound calls to book and confirm appointments for members.
Follow up on missed visits and update scheduling systems quickly and accurately.
Escalate urgent member needs as they arise while working fully remotely.
Urrly is a company that helps members access care by managing appointment scheduling and follow-ups. They emphasize fairness and use AI to review applications, with a culture focused on clear tasks, stable work, and follow-through.
Accurately document call activity in CRM and prioritize outreach to ensure timely coverage.
This company is a partner of Jobgether, focusing on healthcare engagement programs. It offers a fully remote, collaborative environment with structured training and professional development opportunities.
Make outbound calls to eligible health-plan members using an automated dialing system.
Follow established scripts and enrollment procedures accurately.
Engage members in professional, friendly, and conversational discussions.
Five Star Solutions provides healthcare enrollment services for eligible health-plan members. The company values diversity and cultivates a professional, diverse workforce.
Conduct proactive outbound outreach to members via phone, text, and email.
Maintain accurate CRM records of member interactions and qualification statuses.
Follow structured scripts and processes while building rapport and encouraging member participation.
This company supports a large member community through personalized outreach and award qualification activities. It offers a fully remote, independent contractor opportunity with a supportive professional community.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.
Educate patients about eligible healthcare services and directly schedule them with the provider team.
Build trust-based relationships with patients, empathetically presenting Strive's care model and addressing inquiries and objections.
Handle high call volumes in a remote contact center, meeting daily performance metrics and quality standards.
Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. They are a dedicated team of passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.
Manage a steady flow of inbound and outbound calls with potential clients and their families to understand needs.
Match clients to appropriate in-home care solutions and clearly communicate how Home Instead can help.
Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
Honor Technology is changing how society cares for older adults through its consumer care brand, Home Instead, offering in-home care services backed by technology. With more than 100,000 Care Pros globally, the company fosters a people-first culture guided by leadership principles of integrity, compassion, and excellence.
Answer incoming patient phone calls and provide professional support.
Schedule and coordinate patient appointments and follow up on billing claims.
Manage prior authorizations and document patient communications in the EHR.
Assist World is a remote staffing company that connects virtual assistants with healthcare practices. They are a growing company with a focus on 100% remote work and a no-tracker policy.
Process and maintain accurate Medicare enrollment and disenrollment requests, ensuring compliance with CMS regulations.
Reconcile membership reports and resolve enrollment system rejections, building case files for CMS approval.
Mentor junior team members and collaborate on special projects, including process documentation and quality reviews.
HealthEdge provides AI-powered operational infrastructure for health insurance companies, aiming to modernize operations and improve competitiveness. UST HealthProof, a fast-growing company, focuses on reducing administrative costs and improving healthcare experiences, led by seasoned leaders fostering a supportive, growth-oriented environment.
Handle inbound and outbound calls to schedule no-cost In-Home Health Assessments, engaging members professionally and identifying their needs.
Use active listening, empathy, and strong communication to address concerns, de-escalate difficult interactions, and guide callers to appropriate solutions.
Meet performance metrics, follow call scripts and procedures, and accurately document interactions using contact center software and databases.
This partner company connects members with no-cost In-Home Health Assessments through a remote contact center. The team is target-driven and service-oriented, offering a flexible remote work environment with ongoing training and support.
Serve as the primary point of contact for incoming calls and after-hours HHA and PDN cases, ensuring clear communication between patients, families, caregivers, and staff.
Monitor caregiver attendance, respond to call-outs and missed visits, and coordinate coverage to maintain continuity of patient care.
Accurately document calls, attendance updates, and case-related information in HHA Exchange and other systems while maintaining HIPAA compliance.
One of our clients, a home care agency, is seeking a reliable and experienced Bilingual Receptionist / On-Call Weekend Coordinator to manage high call volumes and time-sensitive staffing matters. The company prioritizes patient care and efficiency, supporting a remote team environment.
Conduct patient outreach and enrollment for chronic care management programs.
Coordinate communication between patients, providers, and healthcare partners.
Document patient interactions and ensure compliance with Medicare billing requirements.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are committed to improving patient outcomes and quality of life, with a culture of innovation and compassion.
Answer calls from new patients and call back signups quickly to set the tone for care.
Listen empathetically, learn about patient health and goals, and explain Mira Mace's services in plain language.
Confirm Medicare coverage, book first doctor visits, and follow up persistently while documenting accurately.
Mira Mace is a venture-backed company helping Medicare patients navigate healthcare with clarity and confidence. They are a small, mission-driven team focused on technology and patient-centered care.
Conduct proactive one-on-one outreach to community members via phone, text, and email to guide them through an award-qualification process.
Maintain accurate CRM records in Close.io, including call logs, status updates, and follow-up activities.
Complete required documentation, reference forms, and supporting administrative tasks to ensure member recognition.
20four7VA provides offshore independent contractors to deliver remote services to clients worldwide, focusing on developed markets. The company offers various open roles, free training, and a vibrant support community for its contractors.
Conduct outreach to potential clinical trial participants via inbound and outbound calls.
Pre-screen and assess patients for eligibility based on study protocols.
Educate patients on clinical trial participation and maintain accurate records.
UniTriTeam provides global, remote talent that integrates seamlessly into clinical research workflows. We are a mission-driven, people-first company supporting breakthroughs in medicine.
Conduct outbound calls to members to schedule Annual Wellness Visits, preventive screenings, and primary care consultations.
Educate members about available healthcare benefits and the importance of completing recommended visits.
Coordinate with provider offices and internal teams to secure appointment availability and maintain accurate documentation.
This company provides population health and care coordination programs, helping members access preventive and primary care services. The team operates as a remote, performance-driven call-center environment focused on member outreach and appointment scheduling.