Own and scale retention marketing across Email, SMS, subscriptions, and customer lifecycle initiatives.
Build and optimize customer journeys to increase retention, subscription growth, and customer lifetime value.
Collaborate with Growth, Creative, Customer Experience, and Product teams to ensure on-brand customer interactions.
Primal Queen helps women thrive through ancestral nutrition and whole-food supplements. They are a fast-growing brand in women's wellness with a focus on natural ingredients and customer relationships.
Manage lifecycle marketing initiatives across multiple DTC accounts, including copywriting and project coordination.
Own client relationships and retention strategy, using data to optimize campaigns.
Collaborate with senior team members while progressively taking on more strategic responsibilities.
They are a marketing agency specializing in retention email marketing for direct-to-consumer brands. They operate as a dynamic agency environment with a focus on autonomy, creativity, and building long-term customer relationships.
Own copywriting and project management for up to six pod accounts while managing retention strategy for your own one to two accounts.
Lead client calls and business reviews, turning data and reports into concrete action steps.
Grow into full strategic ownership with a clear path to Senior Retention Manager.
We are one of the fastest-growing Shopify Retention Agencies, turning one-time buyers into loyal customers. Our team is small, sharp, and obsessed with results.
Own the email and SMS marketing strategy, including campaign calendars and automated flows to drive customer engagement and retention.
Build and optimize customer journeys across key lifecycle stages, from welcome to winback, using segmentation and personalization.
Analyze lifecycle performance metrics and collaborate with cross-functional teams to improve customer lifetime value.
Our partner is a fast-growing consumer brand focused on improving customer wellbeing through high-quality products. They maintain a collaborative, mission-driven culture with a focus on customer impact and innovation.
Own and scale customer lifecycle marketing strategy, creating personalized email and SMS experiences to improve engagement and retention.
Develop automated flows, manage advanced segmentation, and conduct testing and optimization of campaigns.
Analyze performance metrics, build reporting frameworks, and ensure compliance with email and SMS marketing regulations.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to review applications and share top-fitting shortlists with employers, operating with a remote-first culture.
Own results and relationships for 4–5 high-value Shopify brands, handling the most complex strategic challenges.
Develop advanced retention strategies and playbooks, writing your own copy and directing creative.
Mentor specialists, contribute to process improvements, and represent OKTOBER in complex client negotiations.
OKTOBER is a fast-growing Shopify Retention Agency that helps brands optimize customer retention and email marketing. The company has a small, collaborative team that values autonomy and direct access to founders.
Own the end-to-end lifecycle strategy and email/SMS execution from activation to retention and win-back.
Develop segmentation frameworks and manage tailored journeys for distinct audiences (parents and adults).
Build analytics dashboards, run testing cadences, and direct the lifecycle agency relationship to optimize performance.
Tiny Health advances lifelong health through precision microbiome science using shotgun metagenomics and AI. Founded in 2020, the company is built by microbiome scientists and physicians and is trusted by families and health practitioners worldwide.
Own and optimize the CRM and retention program for our e-commerce business, building sophisticated automations and personalized communications.
Partner cross-functionally with Product, Brand, Growth, Finance, Legal, and Data teams to drive customer acquisition, onboarding, retention, and cross-sell strategies.
Identify trends and growth opportunities within a CRM database of over 6 million customers, translating insights into scalable lifecycle strategies.
Health-E Commerce is a consumer health and wellness advocate and online retailer headquartered in New York, NY, since 2010. It is an HIG Capital portfolio company with four brands and leverages a strong investment backing.
Independently manage 5-6 Shopify brands doing over $5M/year, including the most complex accounts.
Own the retention roadmap across your portfolio, including calendars, timing, and revenue targets.
Mentor junior retention managers to improve client-facing skills and strategic thinking.
We're one of the fastest-growing Shopify Retention Agencies in the space. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers.
Act as a strategic advisor for a portfolio of eCommerce brands, guiding them through onboarding, training, and best practices to maximize platform value.
Analyze customer data and business trends to provide insights supporting marketing, retention, and growth initiatives.
Build and maintain strong relationships with global eCommerce brands while creating educational resources like guides and case studies.
This role is posted on behalf of a partner company that helps eCommerce brands unlock growth through data-driven customer insights and strategic guidance. The partner company works with leading global brands in a collaborative remote environment with a flat organizational structure.
Own email lifecycle marketing in Klaviyo end-to-end, including campaign calendars, trigger flows, segmentation, testing, and deliverability.
Drive retention and re-engagement by building journeys that turn first orders into loyal repeat purchases.
Relaunch the loyalty program end-to-end, personalize marketing using browsing and purchase data, and run owned social channels with AI leverage.
Inspiration Commerce Group buys and builds companies that help people find and buy products they love, with portfolio including fashion marketplaces and affiliate platforms. As a team of ~50 who scaled from $0 to $100M in revenue with 6 acquisitions in 18 months, the culture is high-performance, founder-level ownership, and competitive drive.
Lead CRM strategy across multiple DTC mattress brands, owning email and SMS marketing to drive revenue and loyalty. - Oversee lifecycle marketing, segmentation, testing, and performance analysis to optimize customer engagement. - Manage CRM technology platforms, collaborate cross-functionally, and develop a high-performing team.
The company is a portfolio of leading direct-to-consumer mattress brands, focusing on customer lifecycle growth and CRM strategy. It operates in a fast-paced e-commerce environment with a remote-first culture, though employee size is not specified.
Design and execute data-driven lifecycle marketing programs across email, push, in-app, and SMS to improve customer acquisition, reactivation, and engagement.
Own campaign execution including audience segmentation, personalization, A/B testing, and quality assurance while collaborating with creative, analytics, and product teams.
Leverage marketing automation platforms like Braze and analytical skills to optimize customer journeys and drive measurable business impact.
Our partner is a financial technology company dedicated to improving financial wellness. They are a remote-first team that values innovation, ownership, and continuous improvement.
Set strategic direction for lifecycle marketing programs (email, SMS, Direct Mail) to drive new customer acquisition.
Lead a high-performing team, manage external agencies, and interface with senior stakeholders to translate channel performance into business decisions.
Own the full tech stack (Klaviyo, Segment) and experimentation culture to optimize acquisition outcomes.
Nutrafol is a pioneer in hair wellness, creating clinically tested products for hair growth that target key root causes of hair thinning. The company is a high-growth, remote-first organization with a culture focused on individuality, innovation, and continuous improvement.
Own CRM strategy across four mattress brands (Nectar, DreamCloud, Awara, Siena) and direct email and SMS calendar and segmentation.
Oversee lifecycle journey strategy, testing roadmap, and identify growth opportunities through segmentation and personalization.
Manage a team of four, lead cross-functional relationships, and maintain platform health across Klaviyo and Attentive.
Ashley Digital is the e-commerce engine behind Ashley Furniture Industries, the world's largest manufacturer of home furnishings and largest furniture store brand in North America. They are a fast-moving, highly collaborative team operating at a transformational moment, with expertise spanning data science, performance marketing, product, and creative.
Execute and optimize lifecycle email and SMS marketing strategies across multiple business units.
Develop customer journeys that improve engagement, retention, customer lifetime value, and revenue.
Build and manage automated marketing workflows from acquisition through long-term retention.
The company is a fast-growing health education and e-commerce business focused on helping families improve children's health through evidence-based education, wellness products, and coaching programs. It operates across D2C e-commerce and premium educational offerings, committed to delivering meaningful health outcomes and sustainable growth.
Own and execute email marketing strategy using Klaviyo, including campaigns, automations, and lifecycle flows.
Support customer acquisition via paid social, TikTok Shop, and influencer partnerships.
Analyze campaign performance to optimize revenue, retention, and conversion rates.
The company is a rapidly growing U.S.-based e-commerce eyewear company specializing in designer frames, prescription lenses, and premium optical products. They have a customer-first approach and are expanding their team to support increasing order volumes and enhance customer experience.
Design, build, and optimize automated customer journeys across email and SMS to drive appointments, retention, and reactivation.
Own the lifecycle marketing strategy and calendar, balancing promotional, educational, seasonal, and retention-focused campaigns.
Analyze performance data and run A/B tests to continuously improve campaign performance and revenue impact.
Barkbus is the nation's premier mobile dog grooming company, taking a Silicon Valley startup approach to disrupt the pet grooming industry. They are a collaborative, high-quality team of dog-lovers that solves problems with thoughtfulness, empathy, and speed, and are the fastest-growing pet health & wellness startup in the country.
Analyze user behavior and lifecycle patterns to identify retention opportunities.
Design, launch, and optimize automated retention campaigns and personalized customer journeys.
Execute A/B tests, monitor metrics, and collaborate with cross-functional teams to improve customer loyalty.
The partner company is a customer retention marketing firm focused on building meaningful customer relationships and improving long-term engagement through data-driven strategies. The company fosters a fast-paced digital environment with a culture that values creativity, ownership, and continuous optimization.
Lead lifecycle marketing strategy across email, SMS, and loyalty programs to drive retention and lifetime value.
Develop customer segmentation and personalization strategies to improve targeting and campaign performance.
Monitor KPIs, conduct A/B tests, and communicate insights to executive team to optimize retention efforts.
ARMRA is a health and wellness company founded by Dr. Sarah Rahal, offering colostrum supplements with 400+ bioactive nutrients to restore cellular health. The company is a mission-driven team of builders, resilient and direct, seeking individuals who take ownership and thrive on challenges.