Design and execute automated, data-driven customer success programs that guide customers through onboarding, adoption, and renewal.
Build one-to-many engagement strategies using webinars, office hours, community programs, and knowledge base resources.
Partner with Product, Marketing, and Sales teams to align scalable success initiatives and drive proactive engagement.
Chainguard provides hardened, secure, and production-ready builds of open source software, helping organizations secure their software supply chain. Backed by leading investors and trusted by Fortune 500 companies, the company fosters a customer-obsessed, remote-first culture.
Drive customer adoption and expansion by supporting onboarding, value conversations, business reviews, and renewals.
Partner with internal teams to build account plans, identify expansion opportunities, and mitigate risks to customer goals.
Act as a trusted advisor on the Tines platform, translating technical needs to product teams and managing a book of business.
Tines is an intelligent workflow company that powers important workflows for IT and security teams, integrating with any API-enabled service across the tech stack. It serves a diverse range of customers including Canva, Reddit, SAP, and Coinbase, and fosters a culture driven by simplicity, speed, and soundness.
Own growth and P&L performance of Flexential's Cloud TAM service, partnering with Sales to drive bookings and renewals.
Supervise a team of Cloud TAMs and Engineers, setting goals, coaching, and ensuring service quality.
Track pipeline, financials, and dashboards, then use data to make pricing, staffing, and growth decisions.
Flexential is a cloud and data center services provider offering managed cloud, colocation, and connectivity solutions. The company values diversity and collaboration, fostering an inclusive culture that supports employee well-being and innovation.
Serve as the primary technical point of contact for enterprise accounts, managing support requests and escalations through resolution.
Coordinate with Payments, Compliance, Engineering, and specialist teams on payment-blocking incidents and high-impact technical issues.
Guide clients through integration testing, go-live, and ongoing operations while translating complex payment events into clear actions.
A mission-driven technology company providing reliable payment disbursement solutions that help organizations create meaningful social impact. The company fosters a remote-first culture focused on collaboration, professional growth, and supporting charitable giving initiatives.
Lead technical onboarding and feed integration for new SaaS customers in your territory.
Monitor feed health and troubleshoot integration issues before they impact trading.
Partner with Product Marketing and sales to unlock feed/SaaS expansion opportunities.
Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with suppliers worldwide. With $300M+ in annual transactions, we empower businesses of all sizes to trade with confidence in a collaborative, low-hierarchy culture.
Serve as primary technical contact and trusted advisor for enterprise customers.
Guide technical adoption plans and deliver hands-on guidance to maximize business outcomes.
Foster collaborative relationships with cross-functional teams to drive customer success.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across business processes. Trusted by over 700 organizations worldwide, it is fully remote and global, with a culture of innovation and inclusion.
Own customer relationships post-signing, overseeing onboarding and adoption.
Proactively manage expectations, resolve issues promptly, and identify expansion opportunities.
Collaborate with integration engineers and implement accelerated ramp-up plans.
We provide cutting-edge AI solutions, including AI Agents, to help customers achieve their business objectives. Our culture is dynamic and supportive, with a focus on professional growth and collaboration.