Remote Customer service Jobs · Attention To Detail

• Produce verbatim transcripts from audio recordings with 98% accuracy.
• Timestamp segments precisely and label speakers in multi-speaker audio.
• Annotate non-speech events and follow quality standards.

• Assist clients with researching, planning, and booking hotel accommodations based on preferences and needs.
• Respond to inquiries via phone, email, and online chat with accurate information on amenities, pricing, and availability.
• Maintain detailed records of interactions and collaborate with team members to ensure seamless client experiences.

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We offer a supportive team culture, flexible remote work, and full training to help you deliver excellent customer service.

• Assist clients in exploring hotel options, answering questions, and handling reservations.
• Provide accurate information about hotel pricing, amenities, and availability.
• Respond professionally to client inquiries via phone, email, or online messaging.

We are a dedicated travel planning company specializing in personalized travel experiences including hotel accommodations, cruises, and group trips. We foster a supportive team culture with mentorship and ongoing training.

• Serve as the primary contact for prospective clients and families, guiding them through the admissions process with compassion and professionalism.
• Coordinate pre-admission appointments, schedule admissions across multiple levels of care, and manage documentation in CRM and EHR systems.
• Maintain conversion rates and census goals by effectively managing objections, assessing readiness for change, and communicating with internal teams.

The Emily Program provides exceptional, individualized care for eating disorders, aiming for a world of peaceful relationships with food and body image. The team is comprised of compassionate professionals from diverse backgrounds who collaborate to deliver evidence-based care across all levels of treatment.

• Coordinate and support healthcare education programs from planning through completion.
• Schedule events, manage contracts, and provide administrative support to healthcare professionals and field sales.
• Process billing, maintain program records, and communicate professionally in both English and French.

Sutherland is a digital transformation company that helps clients achieve greater agility and transform automated customer experiences. They have been operating for over 35 years, are Great Place to Work certified, and employ thousands globally.

• Serve as the weekend point of contact for concierge agents and B2B partners, processing bookings for theatre tickets and attractions.
• Handle incoming calls and ensure every partner interaction reflects high standards of service, professionalism, and accuracy.
• Build and maintain strong product knowledge across shows and attractions, while liaising with the supplier network for seamless fulfilment.

TodayTix Group is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys for live entertainment. As part of MARI, they thrive in a nimble, growth-oriented environment with a collaborative team of passionate humans who love theatre and live experiences.

• Manage document workflows, including processing, quality assurance, and adherence to internal procedures.
• Conduct incoming claim reviews, assign statuses, organize data, ensure accuracy, and route files to auditors.
• Collaborate with internal teams to maintain the import queue, reconcile balances, validate charges, correct errors, and manage claim routing.

Machinify is a leading healthcare intelligence company delivering value, transparency, and efficiency to health plan clients. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, they foster a collaborative culture focused on innovation and results.

• Assist clients and broker partners as first point of contact on service needs and issues.
• Handle brokerage questions across account services, trading, transfers, funding, and operations.
• Support ad hoc projects and operational initiatives as assigned by management.

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more. With a team of 380+ globally distributed members, they are backed by top-tier investors and serve hundreds of financial institutions across 40 countries.

• Assist clients with booking and managing hotel reservations from home.
• Provide details on amenities, pricing, and availability.
• Communicate professionally via phone, email, and messaging.

This company provides travel booking services, helping clients book and manage hotel accommodations from a remote setting. The team is supportive and offers flexible work arrangements, emphasizing a culture of collaboration and performance-based growth.

• Manage and coordinate reservation requests with accuracy and efficiency.
• Collect client preferences, review booking details, and communicate confirmations.
• Maintain organized records and provide administrative workflow support.

Aisles & Abroad assists clients with travel and reservation management. The company operates remotely with a collaborative team environment and offers professional development opportunities.