Deliver many live and virtual customer training covering CreatorIQ platform fundamentals, features, and best practices across global audiences.
Support webinars, office hours, and recurring enablement programs, adapting content for varying customer roles and experience levels.
Execute training aligned to standardized curriculum and learning paths, ensuring consistent, high-quality delivery at scale.
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. They are on a mission to make businesses more human, and humans more impactful. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY.
Serve as the primary post-sale partner, building trusted, strategic relationships.
Lead onboarding and training, monitor account health, and deliver regular business reviews.
Identify process improvements, strengthen internal workflows, and influence customer success strategy.
Mural Health's mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. They are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Own retention and renewals, lead renewal timelines and conversations.
Maintain accurate renewal forecasts and risk tracking, identify churn risk.
Act as the main customer point of contact and manage communication.
Pipe17 provides an AI-native OrderOps platform that makes commerce operations effortless for brands and 3PLs. They connect sales channels, marketplaces, ERPs, WMS, and trading partners through one integration, automates order and inventory flows, and delivers real-time visibility. The company is backed by GLP Capital Partners.
Assist customers in learning and adopting the brightwheel product.
Own a portfolio of 100+ accounts throughout the onboarding process.
Prioritize accounts to take strategic, timely actions and complete implementation.
Brightwheel is the largest and fastest-growing platform in early education. They are trusted by millions of educators and families every day and are backed by top investors.
Own onboarding for new customers (non-technical), in close partnership with Solutions
Lead success planning per account, aligned to customer goals and use cases
Serve as the primary conduit for customer feedback into Product
GGWP builds AI-powered systems that help games and online communities stay safe, healthy, and scalable. Our platform supports real-time moderation, sentiment and behavior analysis, and operational tooling used by leading studios and platforms worldwide.
Be the primary point of contact and trusted advisor for our generator customers.
Build strong, proactive relationships with our UK generators —solving blockers, unlocking opportunities, and driving long-term value.
Identify gaps across the customer journey and design scalable, high-impact improvements.
Tem is fixing a creaking energy market by enabling businesses to buy energy produced by renewable generators directly through their RED™ product. They have saved UK businesses and generators over £25 million since launching in 2021 and are backed by top-tier VCs including Atomico and Albion.
You act as a strategic advisor for our customers, understand their business goals and ensure early added value and sustainable impact.
You build trusting customer relationships, develop project champions on the customer side and identify relevant stakeholders.
You ensure the company-wide introduction of TradeLink and support customers in using our AI-supported product by applying structured change management and creating acceptance throughout the company.
TradeLink is building the leading platform for collaborative logistics processes in Europe. They are developing TradeLink AI-first from an operational tool to a strategic control layer for decision-makers and their teams in logistics, working with over 10,000 active companies.
Manage a portfolio of small to mid-sized accounts to ensure successful adoption, engagement, and renewal.
Monitor customer health metrics to identify renewal risks early and take corrective action.
Identify and qualify potential expansion opportunities within assigned accounts.
Cordance accelerates the growth of vertically focused B2B SaaS companies through acquisition and long-term tactical and financial guidance. They are experienced operators and subject-matter experts with a passion for software and building businesses.
Own and oversee the entire post-sales customer journey.
Act as the primary relationship owner, proactively engaging with customers.
Drive internal and external collaboration, working closely with cross-functional teams.
JLL is a leading global provider of real estate and investment management services. They help clients buy, build, occupy, manage and invest in commercial, industrial, hotel, residential and retail properties. JLL is a Fortune 500 company with operations in over 80 countries.
Master the Whippy platform, including AI agents, automations, integrations, and analytics.
Act as the primary point of contact and trusted advisor for your accounts.
Translate business requirements into scalable system and workflow designs.
Whippy is leading the way in AI powered business communication, helping companies replace manual workflows with intelligent AI agents across voice, chat, and messaging. They work closely with enterprise staffing and workforce organizations, embedding AI agents and automation directly into their ATS and CRM systems.