Remote Customer service Jobs · Customer Success

As a Customer Success Manager at Triple Whale, you will focus on supporting ecommerce stores and/or agency clients to guide our clients to success. This role is fast-paced and high-volume, focused on efficiently supporting a large customer base through scalable channels. You’ll act as a trusted, data-driven consultant — providing guidance on marketing strategy, best practices, and product features.

As the Customer Success Lead you’ll lead a team of experienced Customer Success team members across the Commercial and Scale segments, balancing people leadership, strategic direction, and hands-on customer impact. You will lead, coach, and develop a high-performing CS team, owning team quota performance, customer retention, and expansion goals, and act as a player-coach managing priority accounts and joining key customer conversations.

As the RCM Success Manager, you’ll step into a highly impactful and customer-facing role that combines clinical expertise with strategic client relationship management. You will guide clients through their post–go-live journey with Prompt’s software and RCM service, working alongside their software CSM as needed. Your mission is to ensure each client feels supported and empowered to succeed across clinical, administrative, and billing workflows.

As a Customer Success Manager at Steer, you'll serve as a trusted advisor, build relationships, drive product adoption, and empower customers. You'll be a subject-matter expert on the Steer platform, providing consultation and inspiration. This role involves collaboration, taking on challenges at a growing startup, and driving value for customers.

This role provides exceptional, proactive support for clients throughout the operational lifecycle, bridging the gap between Implementation, Customer Success, and ongoing Operations to streamline service delivery and ensure a premium client experience. The Metro Service Manager will take ownership of ongoing client operations and issue resolution, working closely with cross-functional teams to proactively address client needs, improve service quality, and optimize ride experiences.

As a Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering strong customer relationships, and ensuring long-term customer satisfaction and retention. This role requires a proactive, customer-centric approach with a strong understanding of CPaaS solutions.

We’re seeking a dynamic, customer-obsessed Customer Success Architect (CSA) to join our fast-growing team who will blend technical expertise, strategic guidance, and strong relationship management to help customers unlock the full potential of Chronosphere. Acting as a trusted advisor, you'll guide customers through complex challenges, driving platform adoption, and ensuring they realize maximum value. This role involves building deep partnerships, managing day-to-day interactions, and collaborating cross-functionally to deliver exceptional outcomes.

This role is focused on ensuring customers have a positive experience with end to end, including product deployment, onboarding, and ongoing support. The specialist acts as the main point of contact for customers, guiding them through product trials, answering questions, and providing technical support—particularly for Power Platform configurations.

As a Mid-Market Customer Success Manager, be the primary point of contact for Mid-Market accounts, ensuring their success and satisfaction with Nabla. Manage relationships with enterprise customers, drive product adoption, be responsible for retention and growth, and work closely with our product team to shape the product roadmap based on customer feedback.

Looking for a Healthcare Customer Success Manager to grow trusted relationships with hospital customers and ensure their long-term success. Responsible for the day-to-day relationship with a book of customers and maintain a holistic, data-driven view of their overall experience with every team and Bluesight solution. Interfaces with customers and builds relationships across the customer organization.