Acumatica is hiring a Customer Success Manager for our growing team! This role reports to the Senior Manager, Customer Success. Achieve world-class NPS/CSAT scores, retention, churn and contraction mitigation, renewals, and expansion goals via effective and efficient territory management. Coach and teach our partner’s Customer Success Managers (P-CSMs) how to excel at customer success. Own and manage customer escalations and coordinate across departments to final resolution. Assist P-CSMs with policy and license questions. Contribute to Customer Success Best practices.
Lead and scale a high-performing team focused on delivering a world-class, end-to-end journey for home buyers and sellers. You’ll oversee both our Home Concierge and Customer Success teams, ensuring clients are engaged, matched with the right agent, and supported throughout their experience. This role combines operational leadership, frontline team development, and data-driven decision-making to drive conversion and customer satisfaction.
Individuals hungry for success are sought for a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. The opportunity is unique where mentorship takes center stage, fostering collaboration instead of competition. Location freedom and a flexible schedule allows for a better work-life balance.
Due to the rapid expansion of our company, we are looking to hire new associates to our customer service team to counsel and serve working families. Seeking qualified candidates with experience in customer service or sales, who are flexible, adaptable and trainable. The commission schedule is designed to help you make money ASAP! Training on carriers, products, sales scripts is provided.
Focused on providing support for clients who are considering cancelling their service with National Debt Relief, this position requires exceptional professional, adaptability, active listening skills, and experience with de-escalating clients. The team drives retention and service by exemplifying core values to ensure clients receive the best possible experience. The position involves retaining clients seeking to cancel via calls, email, and online sources.
As VIP Advisor you will be getting to know our most valued clients to anticipate their every need and create exceptional travel experiences. This role delivers an all-inclusive VIP Service for Residential Owners, Hotel Owners, Shareholders and Brand Partners as their single point of contact, providing personalized recommendations and exclusive concierge services.
PointClickCare is seeking a technically savvy and high-energy professional to fill a Customer Success Executive position in their Emergency Preparedness and Response team. The Customer Success Executive will define strategic program objectives, set priorities for projects and initiatives, and coordinate activities. The candidate will provide project management support of health IT operations and technical infrastructure, as well as drive product adoption and business growth, ensuring efficiency across initiatives. A critical requirement is the ability to support PULSE customers during night and weekend hours during disaster response.
Ensure customers are empowered to succeed with n8n, driving higher NRR and ARR, reducing churn, and fostering long-term customer relationships. The Customer Success Manager will onboard new mid-market enterprise customers, manage customer retention and upsell opportunities, and improve Customer Success processes.