Handle inbound and outbound calls to retain customers and maximize sales opportunities.
Resolve customer issues and promote Cogeco products and services using strong negotiation skills.
Meet or exceed quality and KPI targets while providing excellent customer service.
Cogeco is a telecommunications and media company serving 1.6 million residential and business subscribers in North America. The company fosters a culture of agility, dedication, and authentic connections, with no room for ego.
Own a dedicated book of veterinarians as their primary relationship partner, with clear retention and revenue goals.
Retain, engage, and grow shift volume through proactive relationship management and data-driven diagnosis of engagement drops.
Build community connection through 1:1 conversations, local events, and conference representation.
Roo is on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility. They have built a leading veterinary staffing platform connecting over 20,000 veterinary professionals with more than 9,000 animal hospitals, providing 3 million hours of healthcare and helping vets earn over $200 million.
Own the customer life cycle post-sales, ensuring satisfaction and adoption for a book of business.
Manage renewals for 400+ customers, including pricing negotiations.
Partner with Sales to drive expansion and cross-sell opportunities.
Superhuman is an AI productivity platform that integrates with over 1 million applications and websites to help people eliminate busywork. Founded in 2009, the company empowers over 40 million individuals, 50,000 organizations, and 3,000 educational institutions worldwide.
Consult with clients to understand their travel preferences and create tailored itineraries.
Manage bookings and provide support before, during, and after trips.
Promote travel services and build a client base through networking and social media.
The hiring company specializes in crafting personalized travel experiences for clients. It operates with a remote-first approach and values flexibility, customer service, and independent work.
Create, distribute, and bill incoming orders from Enterprise customers.
Maintain customer expectations to meet service agreements.
Serve as one of the direct points of contact for Enterprise customers.
VSC Fire & Security delivers integrated fire protection, life safety, and security solutions. Founded in 1958, the company emphasizes quality craftsmanship, exceptional customer service, and integrity.
Educate clients on supplemental benefit and financial protection programs via virtual meetings.
Build and maintain long-term client relationships through consistent communication and support.
Participate in ongoing training and coaching to develop skills and advance into leadership roles.
This role is posted on behalf of a partner company that manages all applications and next steps. The company focuses on helping individuals and families achieve financial security through supplemental benefit programs, fostering a service-oriented team environment.
Handle inbound cancellation calls to retain customers and resolve issues.
Conduct outbound outreach to customers with payment failures and provide solutions.
Educate customers on digital safety and recommend relevant products to increase retention.
Jobgether connects candidates with hiring companies through AI-powered matching. They operate a fast-growing technology and SaaS environment with a supportive and inclusive workplace culture.
Handle inbound sales and service calls to enhance customer experience.
Provide thoughtful advice and resolve customer issues with a positive attitude.
Maintain high performance metrics including revenue per call, quality, and dependability.
SeekWell is the parent company of 1-800 Contacts, The Framery and Luna, aiming to simplify access to vision care. Maintained by a legendary culture started nearly 30 years ago, the company is owned by KKR and values diversity and inclusion.
Take inbound customer cancellation calls and retain them as customers.
Make daily outbound calls to customers with failed subscription payments.
Proactively identify retention and upsell opportunities by aligning solutions with customer needs.
Aura is on a mission to create a safer internet with a suite of intelligent digital safety products. The team of over 400 people worldwide is guided by experienced leadership that has grown startups into multi-billion dollar organizations.
Facilitates onboarding of new and existing members through digital channels, opening accounts and conducting proactive outreach.
Identifies lending and cross-selling opportunities to support members' financial goals through digital tools.
Provides account maintenance and service support via digital channels for members unable to visit branches.
Peak Credit Union is a financial institution providing banking and lending services to its members. The company focuses on digital member onboarding and support, with a culture that values community and customer service.