The Customer Service Representative is responsible for providing personal attention to every home owner through phone, email, and text. You will be working closely with the Sales team to support the home owner from start to finish with care, compassion, and empathy. Our ideal candidate is self-motivated, detail-oriented, organized, and team-focused.

As a Customer Success Manager at Quisitive, proactively ensure clients achieve desired outcomes through successful delivery of solutions/services; drive continuous improvement across Microsoft cloud solutions. Measured on customer satisfaction and meeting account growth targets.

Respond to customer requests for technical assistance over the phone and chat as part of the frontline support team. This role requires experience in a technical support role, proven customer-facing skills, and strong communication skills. The position is remote, open to candidates residing in Canada except in the Toronto, Vancouver, Calgary, Edmonton, and Montreal metro areas. Flexible hours, including nights and weekends, are required.

Provide first contact support for small & large business voice, video, data, and premium commercial product issues. Demonstrate exceptional customer service skills in order to exceed customers’ expectations and to minimize escalations by taking ownership of customer-reported issues. Assist customers with Internet configurations and settings.

Lead the implementation process for new customers, ensuring a smooth onboarding experience. Use a customer success-based approach, educate customers, and resolve technical issues. Build strong relationships and offer guidance. Maintain documentation and provide insights to stakeholders.

The Customer Success Manager will problem solve for internal and external customers and provide top quality post-sale support. This person will manage the internal/client support function for Anteriad, working in tandem with the India, APAC and US Operations teams in order to ensure true customer support and insights.

Play a part in making a positive impact by being a first contact for questions about our service offerings, resolving member concerns, and ensuring requests are processed accurately and timely. Given structured protocols and scripts, document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations while supporting members in their journey towards positive health outcomes.

Datavant's Customer Experience Representative will interact with Record HUB customers by addressing inquiries, resolving issues or complaints as well as educating customers, in a high call volume, fast-paced environment. They will investigate and solve product and service complaints, communicating and coordinating with colleagues as necessary.

Givebutter is looking for a Phone Support Specialist to support the fundraising efforts of a large and diverse group of NPOs. The primary responsibility of this role will be responding to inquiries from current users via phone, guiding them through their questions, and providing clear, friendly, and helpful support. This is a direct-hire, permanent, remote position.

Position yourself as the subject matter expert on software business growth through the effective use of technology by implementing software best practices. Develop implementation plans, manage software integration, and ensure customer adoption. Follow up with accounts to ensure successful implementation and assist with educational webinars. Focus on improving onboarding delivery.