Remote Customer service Jobs

The bilingual French-English Customer Success Manager develops strong relationships with French and English-speaking customers by serving as a trusted advisor and advocate. This role proactively engages with customers to ensure they realize value, leading to revenue retention and new opportunities, liaising between customers and internal teams to ensure timely delivery of solutions based on needs and improving the customer experience by identifying needs, communicating effectively, and exceeding client expectations.

As a Customer Experience Specialist, you are the face of Quince, turning challenging customer issues into "wow" moments, seamlessly managing multiple conversations at once, often handling phone calls, chats, and emails concurrently. You'll embody our mission by providing a fair & transparent experience with an empathetic approach, inspiring confidence in every customer interaction.

The Patient Account Specialist handles inbound calls from patients, assisting with billing inquiries in a call center environment. Responsibilities include sending issues to the AR Team, processing payments, and establishing payment plans. This role requires excellent communication skills and problem-solving abilities to resolve billing issues effectively.

The Community Coordinator will manage day-to-day press operations, including evenings and weekends as needed, and serve as a spokesperson for the agency; responsibilities include responding to media requests, composing press releases, promoting agency initiatives, preparing staff for interviews, and tracking press coverage.

This role blends support, sales, and onboarding, leading demos, onboarding calls, and real-time support and troubleshooting across phone, chat, and video. The ideal candidate thrives in a fast-learning environment, takes pride in doing excellent work, and wants to be part of something that’s truly making a difference in the world.

The Technical Success Manager (TSM) role at Ushur combines deep technical acumen with strategic customer partnership. As Ushur continues to lead as an AI-native company, TSMs are the bridge between product expertise and customer success strategy, driving adoption, expansion, and advocacy for our most strategic customers. This is Ushur’s version of a GTM Engineer.

At clearer.io, Customer Support Executives deliver assistance with product knowledge and communication skills, exceeding customer expectations. You will be the first point of contact, offering support via live chat, assisting customers swiftly and expertly with logical thinking and platform knowledge.

As a Technical Support Advisor, you would join the Contact Center Team that provides 24/7/365 support of TDS customers. You will support TDS customers across all markets by providing assistance to those customers who have flagship, premium and legacy products. You should be highly technical and customer focused to deliver exceptional customer service.

The Senior Service Delivery Manager is the primary point of contact for assigned client accounts and manages inquiries regarding the administration of HealthEquity’s products, building trust and rapport with clients. They lead regular client meetings, manage project plans, and collaborate with Account Executives on client strategy. They also conduct operational reviews to improve service efficiencies and advocate client needs with internal stakeholders.

We are seeking a Virtual Receptionist to handle inbound calls, answer inquiries, and book appointments for clients in the home services industry. You will represent clients as if you were part of their in-office team, greet callers warmly based on client’s guidelines, and schedule appointments using their CRM or scheduling platforms. Training will be provided to ensure you can confidently and accurately handle customer inquiries. During calls, you will take detailed call summary notes, capturing the customer’s contact information, reason for inquiry, and any other relevant details.