Act as a primary client contact, handling communication via phone, email, and text.
Coordinate appointments, inspections, and project updates while maintaining accurate records.
Proactively follow up with clients to ensure satisfaction and resolve any concerns promptly.
Cook Roofing Company is a roofing service provider focusing on customer satisfaction and project coordination. The company fosters a professional, respectful, and inclusive workplace, offering growth opportunities as it expands.
Handle incoming telephone and email inquiries from internal and external customers to resolve issues and fulfill requests.
Maintain the CMMS database by creating work orders, monitoring open orders, and documenting all call information.
Follow up on calls, escalate issues per priority, and prepare reports while maintaining professional demeanor.
Black & McDonald is a facilities management and construction services company operating in Canada. With a large workforce, it values employee development and diversity in a supportive culture.
Assist with event planning, coordination, and on-site management for community events.
Conduct outreach to event attendees and support sponsor follow-up to maintain relationships.
Perform administrative tasks, data entry, and support Hands-Only CPR event demonstrations.
The American Heart Association is a nonprofit focused on fighting heart disease and stroke. With a history dating back to 1924, it has a large national presence. The organization emphasizes a culture of work-life harmonization, professional growth, and employee resources.
Lead a non-clinical outreach team, overseeing daily operations and EHR/platform administration.
Monitor KPIs, manage escalations, and implement workflow improvements for patient engagement.
Coach, mentor, and develop a remote team while fostering an inclusive, patient-centered culture.
Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, the company has grown into the largest network of independent primary care in the country, fostering a remote-first, collaborative, and inclusive culture.
Serve as primary point of contact for clients, managing inbound/outbound communications with professional excellence.
Resolve inquiries via phone, email, chat, or social media, de-escalating issues and escalating when necessary.
Track call information for auditing and reporting, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion, diversity, and career growth.
Act as a dedicated travel counselor for U.S. military and government travelers, managing complex itineraries via Sabre.
Provide consultative advice and proactively sell additional services while adhering to travel policies and quality standards.
Operate in a multi-channel, telephony environment, meeting key performance indicators like customer satisfaction and productivity metrics.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a workforce of 500,000 across 300 languages, they foster a culture of inclusion, diversity, and career growth.
Serve as primary point of contact for clients, managing inbound and outbound communications with professionalism.
Resolve complex consumer issues and advise first-level representatives on high-level issues.
Utilize web-based tools to efficiently resolve inquiries and ensure seamless customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP is a force for good in communities and for clients.
Serve as a trusted point of contact for clients across phone, email, SMS, HubSpot, webinars, and in-person events, owning customer questions and issues from initial contact through resolution.
Lead client onboarding experiences one-on-one and through live virtual webinars, confidently engaging and presenting to groups of clients while guiding them through the coaching programs.
Conduct proactive outbound outreach for onboarding, engagement, event attendance, account maintenance, and other customer experience initiatives.
Our client is a fast-growing coaching and personal development company founded in 2016, helping entrepreneurs and individuals achieve their full potential. The company has been ranked in the top 100 on the Inc. 500 list and hosts major live events.
Format, edit, and proofread press releases on a computer quickly and accurately.
Code each release based on client requests for distribution and suggest additional circuits.
Contact clients regarding any problems that could lead to errors and assess authenticity of press release orders.
Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. They help organizations connect with audiences through accurate publicizing of market-moving news and multimedia.
Review, localize, fact check, translate, and adapt football-related content.
Conduct market-specific research on local content, product, and terminology trends.
Provide feedback on written content to ensure quality and cultural resonance.
Welocalize is a global transformation partner enabling brands to reach, engage, and grow international audiences through multilingual content transformation services. With over 400,000 in-country linguistic resources and a team across North America, Europe, and Asia, Welocalize combines technology and human intelligence to deliver high-quality localization and training data solutions.