Remote Information technology Jobs · Global

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  • Perform the design, implementation, migration, and ongoing management of the company’s Cisco Unified Communications and Webex Calling environment.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They retain nearly 1000 full-time professionals and their annual growth rate exceeds 25%.

  • Resolve IT support requests from distributed team members quickly, clearly, and empathetically.
  • Proactively identify processes that can be automated and implement those solutions yourself or in collaboration with the platform team.
  • Own the full employee lifecycle from an IT perspective, including provisioning, access management, and offboarding.

saas.group is a company that turbocharges promising B2B SaaS ventures, unlocking their full potential by acquiring small software treasures and polishing them into industry stars. They have a dynamic, fully remote team of nearly 380+ colleagues spanning 50+ countries.

  • Develop technical expertise with Redis and Redis Enterprise and serve as a subject matter expert with our customers.
  • Help customers meet their technology and business requirements with Redis Enterprise using our suite of products, solutions and services.
  • Provide hands-on technical implementation services, including end-to-end testing of completed solutions within customer environments.

Redis is the company behind the popular in-memory data structure store, used for databases, caching, and message brokering. They serve over 10,000 worldwide customers providing the fastest and simplest technology in the business, and are a fast-growing unicorn company valued at over $2 billion.

  • Design and enhance proactive monitoring capabilities for AWS Amazon Connect CCaaS platforms.
  • Collaborate with developers, architects, and platform owners to establish logging standards.
  • Troubleshoot and resolve production incidents, performing root cause analysis and implementing preventive measures.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises and retain nearly 1000 full-time professionals with an annual growth rate exceeding 25%.

  • Manage end-to-end service delivery and operations, both upstream with tier 1 carrier partners and downstream with customers.
  • Provide phone and email support to all customers, delivering professional and technical assistance during the provisioning of services.
  • Handle escalated trouble tickets by diagnosing and resolving voice and network faults, while mentoring staff to deliver high-quality service.

Bettersource is the leading provider of global staffing and outsourcing solutions to companies in Australia & New Zealand. They offer an unparalleled work culture where output is valued over location.

  • Coordinate release planning, development, testing, and releases.
  • Provide routing design and implementation for contact center technology.
  • Cooperate with the Architecture team to design, develop, and deploy APIs.

Miratech helps visionaries change the world by bringing together enterprise and start-up innovation. They are a global IT services and consulting company that supports digital transformation for some of the world's largest enterprises, with nearly 1000 full-time professionals.

$44,000–$66,000/yr

  • Provide technical phone support to customers and field personnel, including Sales, Service, Marketing, etc.
  • Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
  • Drive resolution of all product performance issues until acceptable solution is identified and implemented or it is determined escalation is necessary.

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

  • Ensure master data quality, governance, and integration across ERP processes.
  • Maintain governance processes for master data creation, change, and deactivation.
  • Drive data quality improvement initiatives and automation opportunities.

SGS is the world’s leading Testing, Inspection and Certification company with a network of over 2,500 laboratories and business facilities across 115 countries. They are supported by a team of over 100,000 dedicated professionals and combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

  • Own end-to-end employee onboarding: device provisioning, configuration, and day-one readiness
  • Manage global IT inventory across regions: ensuring accurate tracking of all assets
  • Oversee device lifecycle: procurement, distribution, refresh, and decommissioning

We are a fast-growing company looking for an experienced and proactive IT Administrator to join our Security & IT team. If you’re excited to solve complex challenges and make a meaningful impact, we’d love to hear from you!

  • Recommend and implement improvements to systems and network configurations; define hardware and software requirements.
  • Maintain and administer computer networks and related computing environments, including hardware, systems software, applications, and configurations.
  • Monitor systems, virtualization hosts, and peripheral devices for performance, reliability, and security; determine when adjustments are required.

Docker makes app development easier, so developers can focus on what matters. Their remote-first team spans the globe and they have over 20 million monthly users and 20 billion image pulls.