Lead day-to-day vendor coordination, engineering teams, and client stakeholders.
Assist in oversight of support activities for routers, cellular devices and internet circuits.
Maintain clear documentation of site status, open items, and deployment milestones.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With over 4,500 professionals globally, they foster a team-oriented culture prioritizing personal and professional development.
Responsible for the design, build, testing, training, and support of the Electronic Health Record (EHR) system.
Play a pivotal role in the optimization and configuration of the EHR system.
Collaborate with cross-functional teams to ensure the effective utilization of Epic applications to enhance patient care and operational efficiencies.
Prime Healthcare is an award-winning health system headquartered in Ontario, California. They operate 51 hospitals and have more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually with nearly 57,000 employees and physicians.
Serve as the Request Management Subject Matter Expert for the efficient operation of Request Management within the ServiceNow platform.
Support demand management activities, including intake, assessment, prioritization, and routing of requests.
Develop, maintain, and analyze KPIs, metrics, dashboards, and reports using ServiceNow Performance Analytics; Power BI experience is a strong plus.
Emory Healthcare fuels professional journeys with better benefits, valuable resources, ongoing mentorship and leadership programs. They foster a supportive environment that enables employees to reach new heights in their careers and be what they want to be.
Supports the enterprise-wide network and communication devices used by customers on the network.
Fulfills customer requests for moves, adds and changes (MACs) of voice and data services.
Supports Field Services Technicians and clarifies work orders (WOs) and customer issues to ensure efficient and accurate work.
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. They welcome candidates who can contribute to the excellence of their academic community.
Prioritize customer experience while working towards issue resolution.
Quickly diagnose and resolve technical issues assigned to Tier 2 queue.
Assist in documenting customer-specific requirements and custom feature requests.
Inspiren offers a complete and connected ecosystem in senior living. Founded by Michael Wang, Inspiren proves that compassionate care and technology can coexist, bringing peace of mind to residents, families, and staff.
Serve as the primary escalation point for complex technical issues and critical incidents
Lead problem management initiatives and drive continuous improvement across support processes
Mentor and develop junior support specialists, establishing best practices and knowledge-sharing frameworks
GuidePoint Security delivers cybersecurity expertise, solutions, and services to help organizations make informed decisions and minimize risk. They have over 1,200 employees, strategic partnerships with leading security vendors, and serve more than 6,200 customers.
Have a complete working knowledge of assigned application and department workflows.
Act as the primary support contact for the application and coordinate issues.
Perform workflow analysis, data collection, and report issues associated with the software.
Hill Physicians Medical Group is shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions, and anticipates the needs of its members. We're regularly recognized as one of the “Best Places to Work in the Bay Area” and one of the “Healthiest Places to Work in the Bay Area."
Document requirements in business requirement documentation standard format.
Recommend technology to solve complex business problems.
UChicago Medicine has been at the forefront of medicine since 1899. They provide superior healthcare with compassion, mindful that each patient is a person, an individual. UChicago Medicine is growing and is an equal opportunity employer.
Elicit, analyze, validate, and document business and functional requirements for DoD software development projects and programs.
Translate stakeholder needs into clear requirements artifacts suitable for technical implementation.
Produce professional process documentation, including training and instructional content, guidelines, workflow maps, process flows, and procedural documentation.
INTECON delivers technology and strategic solutions for defense, security, and mission-critical operations. They are part of Aspetto, and have a commitment to quality, precision, and operational excellence, with a focus on integrity, ingenuity, and client-focused execution.
Working with the internal infrastructure team to support internal systems.
Supporting Laptops, Desktops, Azure AVD, Entra ID, Intune, MS Defender, and VOIP system.
Providing excellent career development opportunities for the successful candidate.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, they have grown year over year and value collaboration, culture, client satisfaction, and a growth mindset.