The Salesforce (Matchforce) Support Lead is a direct report of the Director, IT Operations and will be a crucial member of the IT Operations team, responsible for managing and streamlining communication and support efforts between the Tier 1 support team and Salesforce Administrators. This role ensures that Salesforce-related issues are efficiently triaged, escalated, and resolved, improving system reliability and end-user satisfaction.

The Solutions Architect (SA) will serve as a key role within the Field organization as well with our Enterprise Accounts. This is a strategic role that bridges LivePerson Product team, Field organization and Customers and is a trusted advisor to our key customers who understand their business and best practices, as well to our Customer Support teams, working toward generating and executing strategic account plans.Lead the technical definition, development and execution of all custom LivePerson integrations, mobile apps, and desktop applications and features.

Lead the implementation of Google CCaaS voice and digital AI Self-Service solutions for large, multi-location contact centers. Interface with clients, lead design decisions and drive towards defining solution requirements and technical design. Serve as a project lead for the Google Delivery practice for assigned Google projects and collaborate with project team members to provide input to conversation design specifications.

CopilotIQ is seeking an experienced EMR Integrations Manager to deliver world-class EHR integrations with our platform, reporting to the VP of Engineering. You will manage a global engineering team and collaborate with various internal teams, as well as engage with technical leaders at health systems and payors to implement integrations. Responsibilities include defining integration project deliverables, translating clinical workflows into project plans, and ensuring integrations remain compliant with healthcare regulations.

Develop and maintain the DAI technical infrastructure and architecture, ensuring alignment with application functional requirements. Provide sustainment support to resolve key technical issues and ensure integration of all technical components. Follow and improve plans and tasks related to platform performance, dependability, security, disaster recovery, and operational readiness. Conduct hardware sizing, system performance tuning, and upgradeability reviews to advise on the DAI technical architecture baseline.

Client Agency is Defense Logistics Agency. Sustains and maintains DAI Cloud Infrastructure, including support for EPM (SaaS) cloud solution. Implements, configures, and manages Virtual Desktop Infrastructure (VDI) solution on cloud infrastructure. Maintains DISA SCCA/CAP connection. Maintains Test, Dev, COOP, and Production environments (backups, patching, upgrades).

Designs, develops, modifies, and maintains advanced technical solutions within the Oracle EBS R12.x environment and its underlying database. Creates and customizes RICEFW and CEMLI objects using Oracle Apps Forms, Oracle Developer 2000, PL/SQL, Java, OAF, Workflow Builder, and XML Publisher. Implements and supports data and application integrations using various methods including Open Interface tables, APIs, EAI tools, BPEL, AQ, EDI, REST API, SOAP, and SOA.

Join our dynamic Networking Infrastructure Team as a Network Engineer II! You'll be primarily responsible for design, implementation, maintenance and troubleshooting of our core network infrastructure, ensuring reliable connectivity, security, and performance. You’ll collaborate with internal teams to ensure seamless connectivity across our data centers, offices, cloud platforms, and remote workforce.

As a System Architect in our North American Service Delivery group, you will be responsible for the high-level design and implementation of complex computer systems and networks. This role involves analyzing system requirements, ensuring systems are secure, efficient, and scalable, and providing technical leadership throughout the system development lifecycle.

Seeking an IT Manager, SAP Materials Management to provide technical leadership and leverage your SAP configuration expertise to enhance Lakeshore’s supply chain processes. You will also lead and coordinate efforts with internal IT associates, consultants and contractors while closely collaborating with Lakeshore business users to plan, design, build, test and deploy system enhancements across all facets of SAP Materials Management. Applicants should have robust SAP configuration skills, strong technical leadership and comprehensive supply chain business knowledge.