Support technical onboarding and deployment for enterprise customers, building AI voice agents and designing integrations.
Troubleshoot APIs, webhooks, SIP, and telephony issues, and debug production deployments.
Partner with Product and Engineering to identify product gaps and drive improvements from customer feedback.
Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. With a team of 50, they've scaled to $80M in ARR and are backed by Y Combinator and other leading investors.
Own end-to-end IT provisioning for new hires and provide day-to-day technical support.
Identify repetitive processes and design AI-powered automations using tools like Claude, Zapier, or n8n.
Collaborate with People, Technology, and business teams to improve digital workplace operations.
The company is a fast-growing, remote-first organization leveraging technology and AI to improve employee experiences. It has a culture of trust, collaboration, optimism, curiosity, and professional growth.
Resolve incoming support requests for encryption, identity management, Unified Communications, and basic audio-visual issues.
Troubleshoot account lockouts, password issues, and common problems while escalating when necessary.
Document ticket information according to standard procedures and provide backup for the Service Request Office.
Oregon Health & Science University is Oregon's only public academic health center, providing patient care, groundbreaking research, and training for health care professionals. As Portland's largest employer, it offers opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
Support configuration, maintenance, and improvement of Workday HCM and related HR systems.
Partner with HR teams to translate business needs into technical solutions and manage system enhancements.
Participate in Workday releases, upgrades, and cross-functional implementation projects.
The company is a partner organization seeking a Workday HCM Analyst to support HR technology systems. It is a remote-friendly company with a collaborative, professional, and team-focused culture.
Lead and mentor junior support team members and Level 1 Team Leads to strengthen IT service delivery.
Act as a primary escalation point for complex service issues, driving root-cause analysis and lasting improvements.
Implement and improve IT Service Management processes to ensure SLAs, KPIs, and user expectations are consistently met.
The company provides technology and services designed to improve connectivity and support communities across the United States. It fosters an inclusive workplace with a commitment to equal opportunity and career development.
Design and implement scalable solutions for data center, cloud, and network infrastructure.
Gather requirements and propose hardware, software, and business continuity solutions.
Assess and design migration solutions from on-premises to cloud environments.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a team-oriented culture focused on continuous learning and inclusion.
Support the implementation and operationalization of the ServiceNow platform for a mission-critical Department of Veterans Affairs program.
Perform platform administration, governance, security controls, and integration management across development, test, staging, and production environments.
Collaborate with cross-functional teams to ensure platform reliability, compliance with federal cybersecurity standards, and continuous improvement.
LTS is a technology services company supporting high-visibility federal missions in IT and healthcare. The company values innovation, growth, collaboration, and quality, and offers a career path that rewards ambition and performance.
Drive successful implementation of EMR integration for healthcare providers, ensuring seamless access to UNITY products.
Collaborate with provider IT teams to develop and execute implementation plans, managing deadlines and customer satisfaction.
Lead workflow assessment, roll-out planning, training, and post-integration support as the main point of contact for integration issues.
BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. With over 700 employees and a culture of transparency, collaboration, and innovation, the company has grown from $0 to $400M+ annualized revenue in six years, backed by world-class investors and recognized as a Great Place to Work.
Design, implement, and support resilient LAN, WAN, WLAN, and SD-WAN solutions to meet business continuity requirements.
Analyze, configure, and maintain core network infrastructure including routers, switches, firewalls, and wireless systems.
Provide escalation-level troubleshooting for network issues and collaborate with IT teams to ensure reliable connectivity.
SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. We are a mid-sized business that values a supportive, diverse, and empowering culture, driven by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT.
Administer and optimize Azure cloud environments for multiple clients.
Serve as an escalation point for high-priority technical incidents and maintain reliable infrastructure.
Implement automation, Infrastructure as Code, and ensure compliance with security frameworks.
The company provides managed cloud services, specializing in Azure environments. It is a collaborative organization that values security, compliance, and high-performing cloud operations.