The Technical Account Manager (TAM) manages delivery on eCommerce and CMS accounts, partnering with the Development team to collect detailed business requirements and translate them for web development; a hybrid role as program/project manager, product owner, business analyst, and QA.

In this role, you will provide technical assistance and support to employees, troubleshoot hardware and software issues, and maintain our IT systems. The ideal candidate will have a strong understanding of computer hardware and software, excellent problem-solving skills, and communication skills.

Play a key role in ensuring the smooth operation of clients' cloud environments by providing technical support and troubleshooting issues. Deliver exceptional customer service while gaining valuable experience in cloud computing and Azure. Monitor, analyze, and resolve incidents for customer infrastructure running in Azure, triage telemetry alerts, install and administer systems, and communicate solutions to clients.

This role manages and maintains the Salesforce platform, including user accounts, profiles, and permissions; creates and manages custom objects, fields, and relationships; develops and maintains Salesforce flows and Apex triggers; and implements and manages Salesforce integrations with other systems.

Ensure customer centricity at the front lines of supporting our users by managing our support desk and communications, troubleshooting technical and non-technical inquiries, and building support documentation and workflow efficiencies. You will drive a proactive technical support function and provide a phenomenal user experience as we continue to scale.

In this role, you will develop deep technical expertise with specific clients, ensuring superior project management and building strong, trust-based relationships, maintain and strengthen client relationships to ensure project goals are met and client needs are addressed. You will also mentor and manage internal teams.

The IT Operations Team at Fleetio is expanding and has an opportunity for a Systems Administrator. In this role, you will help improve and scale the efficiency and security of our internal IT infrastructure while creating a best-in-class experience for our employees. You will be responsible for optimizing and maintaining the configurations of critical applications.

The Senior IT System Administrator is responsible for maintaining the stability, scalability, and security of the organization’s technology infrastructure by designing, configuring, and maintaining key IT systems, including corporate identity, endpoint management, security, networking, and cloud platforms.

We're seeking a VP to lead our technology initiatives for Leo Facilities Maintenance, driving systems architecture and integration to support business scalability, operational efficiency, and digital transformation. This high-impact role involves developing a technology roadmap, leading enterprise system modernization, and ensuring cybersecurity and compliance.

The Electronic Medical Record Systems Manager will serve as the primary liaison between Sandstone Care and our Electronic Medical Record Systems, overseeing the integration, maintenance, and enhancement of our EMR platform. This role requires a proactive, detail-oriented professional who can manage system functionality and coordinate with multiple stakeholders.