Own and lead the CMDB data model strategy, including CI classes, relationships, and service models, ensuring alignment with ITSM and governance.
Ensure CI data accuracy and integrity by validating discovered data, eliminating duplicates, and maintaining consistency across sources.
Provide SME guidance on using CMDB data in service maps, impact analysis, and change planning to enable faster resolution.
Mercury Insurance helps people reduce risk and overcome unexpected events through insurance products. It is a midsize employer recognized as one of America's Best Midsize Employers for 2026, with a culture that values diversity, inclusion, and teamwork.
Provide Tier 2 and Tier 3 technical support for ATIS applications via phone, email, and ticketing systems
Troubleshoot and resolve application, network, and system issues, and document resolutions in the ticketing system
Support manual testing and transition to automated testing for ATIS software delivery
LMI is a digital solutions provider accelerating government impact with innovation and speed. Headquartered in Tysons, Virginia, the company serves defense, space, healthcare, and energy sectors with a focus on agility and collaboration.
Assess existing customer environments and develop upgrade plans for Baxter Care Communications solutions.
Execute complex software and infrastructure upgrades on Windows, Linux, and proprietary platforms.
Troubleshoot and resolve issues involving operating systems, databases, networks, and integrations.
Baxter is a healthcare company founded in 1931, dedicated to saving and prolonging lives through innovative medical solutions. With a global team, they foster a culture of courage, trust, and collaboration, empowering employees to make a meaningful impact.
Provide excellent customer service through incoming phone calls and the ticketing system, log and track problems, and triage and escalate issues as necessary.
Create documentation for common issues, thoroughly document all steps during ticket resolution, and participate in 24x7 on-call support.
Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.
OneOncology positions community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our partner practices comprise approximately 2,300+ providers who care for approximately 1.5 million patients across 20 states, and our values-driven culture reflects startup enthusiasm supported by industry leaders.
Design, build, and test Epic and third-party applications for implementation, optimization, and ongoing support.
Facilitate workflow design and validation in collaboration with end users.
Follow process methodologies and policies to ensure data integrity and system reliability.
UMC Health System is a leading healthcare provider in Texas, operating a 501-bed Magnet-designated hospital and multiple clinics. It is the region's only Level I Trauma Center and a primary teaching hospital, with a culture of service excellence and a commitment to training healthcare professionals.
Manage the health, availability, and security of SQL Server and MySQL databases across on-premises and AWS infrastructure.
Optimize database performance through query tuning, indexing strategies, and execution plan analysis.
Serve as an escalation point for complex incidents, perform root cause analysis, and implement long-term corrective actions.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company operates remotely and focuses on efficient, objective hiring processes.
Support administration of the LogicGate GRC platform, including user access, workflow support, and system enhancements.
Prepare risk reports, analyze trends, and support data governance practices for operational risk teams.
Collaborate with cross-functional teams on operational risk processes, including assessments, issue management, and regulatory readiness.
Our partner is a company focused on risk management and compliance solutions. They offer a collaborative professional environment with opportunities for growth and development.
Provide advanced technical support across hardware, software, and network issues, serving as an escalation point for complex troubleshooting.
Administer IT infrastructure including Okta, Google Workspace, and both macOS and Windows environments.
Lead process improvements, create documentation, and guide junior team members to enhance overall IT efficiency.
Openly redefines the insurance experience by replacing complexity with clarity, offering tailored coverage for modern homeowners through independent agents. They are a remote-first company that values collaboration, communication, and work-life balance, bringing together diverse problem-solvers to challenge the status quo.
Lead the Business Applications team, owning administration, integration development, and AI agent enablement across the company.
Architect and build integrations using Workato and AWS, and deploy AI agents on platforms like Glean and Claude to automate business processes.
Partner with cross-functional teams (GTM, Finance, Legal, Engineering) to drive scalability, operational efficiency, and self-service capabilities.
Horizon3 is a remote cybersecurity company that provides autonomous pentesting and assessment solutions via its NodeZero platform. It is a fast-growing startup with a culture of respect, collaboration, and ownership.