The Technical Services Engineer’s primary role is to serve as a technical advisor and champion for Anyscale customers, helping them onboard, adopt, and grow on Anyscale, while also troubleshooting and resolving customer tickets and driving consumption.

Manage mission-critical data applications and data platform. Drive impact by ensuring the uptime and reliability of applications, onboarding and training data analysts, and streamlining support through process improvements and automation. Collaborate with Platform Engineers, handle inbound requests, and provide technical guidance.

The Senior Technical Support Engineer (Senior TSE) diagnoses, troubleshoots, and resolves complex technical issues related to hardware, software, and cloud-based systems. This role is a key escalation point for Tier 1 and Tier 2 support teams, providing in-depth analysis, mentoring junior engineers, and improving support processes.

The Senior IT System Administrator is responsible for maintaining the stability, scalability, and security of the organization’s technology infrastructure by designing, configuring, and maintaining key IT systems, including corporate identity, endpoint management, security, networking, and cloud platforms.

As the Cloud Strategy Architect, you will develop strong relationships with key client stakeholders, providing technical expertise and guidance throughout their Azure-based technology transformation. You will collaborate with sales executives, create reference architectures, and improve professional skills while fostering a culture of growth and innovation.

Lead technical resources to deliver high value services for Rackspace customers. Manage a team, allocate work, and drive profitability and contract delivery. Develop service delivery strategies, recruit and train the Professional Services team, and maintain technical credibility through architecture reviews. Ensure solutions align with best practices and customer needs while effectively managing development teams.

A Cloud Service Delivery Manager is responsible for overseeing the entire lifecycle of cloud services within an organization, ensuring smooth delivery, optimal performance, cost efficiency, and compliance with regulations, by designing cloud strategies, managing migrations, monitoring service levels, and collaborating with stakeholders to meet business needs across the cloud environment; acting as the primary point of contact for cloud service issues and driving continuous improvement initiatives.

Help EMEA and global customers solve their technical issues with Dataiku through various communication channels. Communicate with the R&D team to solve complex issues. Document knowledge in the form of technical articles. Contribute to knowledge bases or forums within specific areas of expertise. Collaborate with customer-facing teams to ensure proper resolution.

As the Senior IT Operations Manager, you will lead a team of Systems Administrators in managing, maintaining, and enhancing our organization's IT infrastructure. You will play a critical role in ensuring the smooth and efficient operation of our systems. Responsibilities include overseeing the Systems Administrators, providing technical guidance, and ensuring adherence to IT policies and procedures.

The Professional Services Engineer works directly with customers to deploy, customize, and optimize Delphix technology solutions. This role involves understanding customer needs, managing implementations, and ensuring customer satisfaction through high-quality service and support. The ideal candidate possesses strong technical skills and excellent communication abilities.