Enhance critical cross-department workflows and software integrations across multiple tools in a high-compliance setting. The role will report to the Director of IT & Business Technology and work closely with IT Admins and other teams to identify opportunities for improved process and automation, ensuring operational maturity and improving service delivery. Embedded stints with teams like our Concierge (customer service) team may occur to experience challenges firsthand and design effective solutions.
The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company’s infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise, strategic thinking, and the ability to lead complex projects. A strong emphasis is placed on Linux systems administration, infrastructure automation using Ansible, and scripting for operational efficiency.
Join the Support Services team at EDB as a Principal Support Engineer, where you'll manage Postgres databases, offer guidance to clients, and implement best practices. This fully remote role in Australia involves technical leadership in customer support, issue management, and collaboration with internal teams to enhance customer experiences with EDB analytical solutions.
We are seeking a skilled and detail-oriented Linux (Ubuntu) Server Administrator to manage, maintain, and optimize our Linux-based server infrastructure, consisting of multiple clusters of servers worldwide, running our proprietary technology. This role involves maintaining and updating our preproduction environments, as well as supporting the software engineers in maintaining the Linux based development ecosystem.
The Infrastructure department is responsible for influencing and tracking change, providing frontline support, and delivering software-defined solutions. This role will help support and improve the company's global server environment with a network of ~8,000 on-premises servers worldwide, contributing to the stability, performance, and security of the infrastructure.