Provide remote diagnosis and triage of systems installed in the field.
Keep excellent records of customer and engineer interactions via the ticket system.
Test software releases and apply fix releases to customer systems.
Securitas Technology provides security solutions and services to make the world a safer place, driven by integrity, vigilance, and helpfulness. It is part of a global team of over 375,000 professionals, fostering empowerment, innovation, and growth.
Support NetSuite implementations, configurations, and enhancements
Assist with data imports, saved searches, reports, and system testing
Troubleshoot NetSuite issues and support day-to-day client requests
Frontier helps fast-growing companies build full-time, cross-functional teams abroad. It is a fully remote, 150-person company with most of its team based in India and the Philippines.
Conduct comprehensive system training on athenaOne and other clinical software for team members.
Document and maintain up-to-date workflows for all systems, rolling out new procedures and monitoring adoption.
Provide ongoing workflow support, troubleshooting and optimizing system usage for all team members.
Knownwell provides weight-inclusive healthcare including weight management, primary care, nutrition counseling, and health coaching. Backed by $50M in funding, they are scaling rapidly to expand access to evidence-based obesity care nationwide.
Provide advanced technical and escalation support for enterprise imaging and multifunction printer products.
Deliver formal training, certification programs, and on-site consultation to dealers, distributors, and customers.
Identify technical trends, document issues, and recommend improvements to service performance and customer satisfaction.
The company is a global technology provider specializing in enterprise imaging and networked products, offering technical service and training. It operates with a focus on customer relationships, professional development, and service excellence across a broad regional territory.
Provide remote technical support for Siemens MR and CT systems, troubleshooting via remote diagnostics.
Dispatch notifications to Customer Service Engineers and manage escalation processes.
Travel internationally to assist in on-site repairs as required.
Siemens Healthineers is a global medical technology leader with a portfolio spanning diagnostics, image-guided therapy, and innovative cancer care. Our team of 72,000 dedicated employees in over 70 countries is committed to improving patient outcomes.
Leads end-to-end project planning and delivery for small to medium customer implementation projects. - Serves as primary project contact, building trust through transparent communication and proactive issue resolution. - Creates and maintains project documentation including plans, status reports, and risk assessments.
Intelerad provides medical imaging solutions to streamline healthcare information flow. With nearly 800 employees across four countries, we empower over 2,000 healthcare organizations to improve patient outcomes.
Execute research authorization and validation trial programs for the local geography, collecting and sharing data with stakeholders.
Support development of technical product content and collaborate with sales team and growers to ensure projects meet regulatory and stewardship requirements.
Lead data compilation and summarization across projects, incorporating digital technologies and assisting with field site tours.
Syngenta Canada is a leader in agricultural innovation, supporting growers and customers across the country. Their 320-person team is deeply connected to Canadian agriculture, with 84% of employees working remotely.
Monitor and control operational requests and tickets, ensuring accurate tracking throughout their lifecycle.
Follow up with responsible teams to obtain updates and resolve pending items against deadlines.
Communicate and collaborate across teams to facilitate resolution of requests and maintain organized records.
The company provides IT and security services, operating a Network Operations Center (NOC) to monitor and manage operational requests. They are hiring for a fully remote role and offer a supportive, inclusive culture with benefits for employees.
Provide post-go-live consulting and administrative support for multiple clients.
Configure enhancements for live applications including business process, taxonomy, and security.
Create reports and dashboards to support client needs.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies accelerate therapy delivery. As one of the fastest-growing SaaS companies, it surpassed $3B in revenue and emphasizes values like doing the right thing and customer success.
Deploy basic solutions in cloud environments, including installations, upgrades, and migrations, and configure infrastructure.
Interact with customers to gather requirements, provide proactive suggestions, and support them through the deployment process.
Troubleshoot issues, maintain documentation, and collaborate with teams to ensure successful go-live.
Hyland is the pioneer of the Content Innovation Cloud, delivering enterprise intelligence and automation to organizations. With nearly 4,000 employees, the company fosters an inclusive, employee-centric culture that supports career development and community engagement.