The Senior Mainframe Systems Programmer provides support for on-going projects that require the installation, testing, and implementation of new operating systems and other ‘system’ software. Includes: Maintenance and debugging of systems software, Coordination with other technical teams in accomplishing assigned tasks. Note: This is not an Applications Programming position.

As Senior Manager HCM Systems, you will be responsible for configuring and maintaining the core Human Capital Management (HCM) system and supporting Workday and external system touchpoints across a global organization. You will work closely with HR, IT, vendors, and other stakeholders to ensure the systems are functioning properly, accurately, and securely. You will showcase your experience by championing enhancements and providing creative solutions to promote efficiency, effectiveness, and new thinking in People business partnership and support.

The Software Implementation Consultant will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices.

As an ERP Software Client Services Consultant II, you will be a key member of our Client Services Team, helping customers across the U.S. and Canada gain confidence and proficiency in using QFloors software by blending technical support, consulting, and customer service. You'll assist users in solving problems, provide training, and help ensure they receive long-term value from their QFloors experience.

The Jr. IT Operations Analyst on the IT Operations team has a passion for detail and enjoys working collaboratively to find solutions in IT Operations. This individual must have a demonstrated ability to follow documented practices and procedures. They will document their work, exchange information with others and handle routine tasks. The Jr. IT Operations Analyst will learn time management and prioritization skills, and build fundamental knowledge of IT systems, services, and processes.

The Director of Technical Writing at GitLab leads the technical documentation function, setting strategic goals and ensuring the delivery of clear, accurate, and user-focused documentation. You’ll drive impact with the millions of worldwide GitLab docs users, enabling product learnability, efficient configuration, ease of use, and troubleshooting. This role reports to the VP of UX and manages a globally distributed team of technical writers, technical writing managers, and engineers.

The Level 2/3 Engineer role is a generalised support role dealing with support request tickets, escalated tickets, and delegated tasks. Key responsibilities include diagnosing and troubleshooting intermediate to complex issues. The role requires excellent problem-solving skills and the ability to handle a high volume of tickets while maintaining quality and efficiency.

Assist in streamlining data analytics and reporting tasks across project teams, providing thought leadership on innovation and automation. Lead customer engagement to address client needs, review project deliverables, and provide strategic leadership on metrics. Develop and disseminate information, analyze requirement changes, and translate complicated issues into clear narratives.

A full-time Technical Support Engineer (TSE) responsible for troubleshooting technical issues for Transact's client base, interfacing with clients via phone or online, possessing strong customer services skills, and communicating well with customers and co-workers. The role involves conducting analysis, gathering information, troubleshooting, resolving or recommending resolutions to moderately complex customer problems. The TSE will also collaborate with teams, maintain customer relationships, and contribute to a knowledge base.

Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live. Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy.