As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product, ensuring the availability and efficiency of the server infrastructure. You will contribute to Configuration Management and Infrastructure as Code for ServiceNow’s global private cloud.
As part of our Enterprise Support team, you will focus on providing advanced support and product expertise to our largest customers and be a lead level III support engineer working on important customer accounts. The company offers flexibility for eligible candidates to work remotely across India. You will work with other team members in Atlassian offices globally and perform root cause analysis, debugging and troubleshooting across one-to-many Atlassian products.
In this role, you’ll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. As a Technical Support Engineer, you’ll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You’ll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems.