Remotely install, upgrade, enhance, relocate, and migrate products within each client’s environment using established procedures and tools.
Take ownership of client problems, analyze causes, implement solutions, and provide internal level 2 support while communicating directly with clients.
Create and maintain documentation, share technical lessons, and identify opportunities to improve procedures and tools.
Provide first-level operational support and monitor infrastructure alerts for Linux and Windows systems.
Configure, maintain, and troubleshoot web servers, load balancers, TLS certificates, and database environments.
Work rotating shifts, including nights and weekends, to ensure service stability and reliability.
The company is a technology organization seeking a Systems Engineer for their cloud adoption and IT operations team. They promote a collaborative culture with continuous learning and professional development.
Install and upgrade HealthEdge applications across private cloud, AWS, and customer-hosted instances.
Use agile deployment methodologies and automation tools to manage SaaS-hosted environments.
Troubleshoot issues collaboratively and communicate with senior management on high-visibility assignments.
HealthEdge provides a digital foundation for healthcare payers with integrated solutions including claims administration, business intelligence, and integration capabilities. The company is committed to an inclusive workplace and building diverse teams.
Provide 24/7 operational support for Linux, Windows, and cloud-based infrastructure.
Monitor system integrity, perform backups, resolve incidents, and maintain documentation.
Administer cloud platforms, virtualization, and automation using scripting tools.
Miratech is a global IT services and consulting company that supports digital transformation for large enterprises. It retains nearly 1,000 full-time professionals across 25+ countries with a culture of Relentless Performance.
Provide remote IT support, resolving workstation, server, M365, and networking issues independently.
Participate in on-call rotation for after-hours and weekend support of client operations.
Escalate complex issues, maintain high service quality, and drive client satisfaction.
Intelligent Technical Solutions is an IT support and managed services provider offering remote technical assistance to clients. The company is a dynamic and growing organization emphasizing customer service, collaboration, and a strong cultural fit.
Troubleshoot complex production issues across infrastructure, application, database, network, container, and cloud layers.
Lead incident management and root cause analysis to develop sustainable solutions that prevent recurrence.
Automate repetitive work with Bash, Python, and JavaScript; maintain systems using Ansible, Puppet, and Kubernetes.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with AI, data, and workflows. The company is building an AI-native culture where technology and talent are unstoppable together, freeing people from busywork.
Use AI tools and automation to run and modernize Kano's live game infrastructure and internal IT.
Manage AWS, Linux servers, containers, and databases to keep everything reliable, secure, and cost-effective.
Trial new tools, automate repetitive work, and document solutions in plain language.
Kano is an independent game studio that builds and runs live games with long-running player communities. It is a small, remote-first team all-in on AI, with a culture of ownership, resourcefulness, and continuous improvement.
Manage, optimize, and secure Linux servers, Oracle databases, and virtualized environments.
Implement monitoring, backup, disaster recovery, and security practices to ensure high availability.
Collaborate with technical teams and apply automation and AI tools to improve infrastructure operations.
The company provides critical IT infrastructure and database management services, operating fully remotely across Brazil. While company size is not disclosed, the culture emphasizes collaboration, security, reliability, and the use of AI-powered tools for operational efficiency.
Lead customer implementation and onboarding using Customer Success best practices to accelerate migration plans.
Proactively monitor customer health to identify risks, drive adoption, and lead quarterly business reviews.
Collaborate with engineers to triage technical issues and advocate for customer feedback across teams.
Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.
Serve as the primary point of contact for key client accounts, building and maintaining strong relationships.
Handle onboarding of multiple clients simultaneously while understanding their technical requirements.
Collaborate with internal teams to address client needs and identify upselling opportunities.
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets with its AI-native platform. Founded in 2019, this Series C startup headquartered in Mountain View, California, is consistently updated with the latest AI innovations.
Lead and coach a team of Migration Technical Customer Support Specialists to ensure technical go-live readiness.
Handle complex escalations across data migrations, imaging/sensor setup, and phone/DNS transitions.
Partner with Onboarding, Product, and Engineering to refine migration playbooks and drive automation.
Archy is a Series C vertical SaaS company revolutionizing dental practice management with AI agents and software. The company has a remote-friendly culture and provides dental providers with support to focus on patient care.
Provide exceptional customer support in a fast-paced remote Managed Services Practice.
Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services.
Provide operational support for Windows, Mac, Linux, Microsoft 365, Azure, networking devices, and mobile devices.
CyberSheath is a Security and IT Managed Services Provider focused on cybersecurity services for the Defense Industrial Base. They are a fast-growing company with a self-motivated, out-of-the-box culture where employees are self-starters and willing to wear many hats.
Provide Azure cloud support and manage network platforms, firewalls, VPNs, and load balancing.
Act as an escalation point for incident management following ITIL best practices and ensure client service delivery.
Implement automation with PowerShell, Bicep, and CI/CD, and manage Windows/Linux servers and hypervisors.
Atmosera empowers businesses with modern technology and human expertise across Azure, data, AI, DevOps, and security. As a Microsoft Partner with seven specializations and a member of MISA, the company delivers integrated cloud solutions.
Own client technology environments and align them with business goals and regulations.
Develop multi-year technology roadmaps and lead high-priority incident resolution.
Mentor engineers, drive technical excellence, and partner with Client Success Managers.
Resultant is an outcomes-focused consulting firm that helps clients use technology and data to solve complex challenges. Founded in 2008, the company employs more than 450 team members with a collaborative culture described as humble, hungry, and smart.
Provide advanced L2 technical support and system administration across Windows, Microsoft 365, networking, and cloud environments.
Take ownership of escalated incidents, service requests, and infrastructure projects such as Microsoft 365 migrations and Intune deployments.
Collaborate with Level 1 and Level 3 engineers to deliver reliable, secure, and efficient IT solutions for diverse clients.
Dijital Team is a recruitment platform that connects IT professionals with remote roles at managed services providers. The company culture emphasizes flexibility, support, and continuous learning, with a range of employee benefits.
Support daily production operations and ensure the stability and availability of client websites and applications.
Identify, troubleshoot, and resolve production incidents, escalating complex issues when necessary.
Collaborate with application support teams and use monitoring tools to detect and resolve potential service disruptions.
Beyondsoft is a leading mid-sized IT and consulting company that combines modern technologies and methodologies to tailor solutions for businesses. With a global team across North America, South America, Europe, and Asia, we foster a diverse and inclusive culture focused on collaboration and innovation.
Lead customer onboarding, platform implementation, and ongoing performance reviews to deliver continuous value.
Build Automox policies, device groups, and patching workflows aligned with each customer's operational needs.
Troubleshoot patching and endpoint issues, document findings, and escalate to support and engineering when needed.
Automox is a cloud-native IT operations platform that automates endpoint management, patching, and configuration for modern organizations. It is a fully distributed company trusted by over 2,500 companies and MSPs worldwide, with a collaborative, ownership-driven culture.
Maintain, monitor, and support production infrastructure across Windows, Linux, AWS, VMware, and physical data centers.
Administer AWS environments, manage IAM users, DNS, and server resources, and resolve medium-to-complex technical incidents.
Participate in on-call rotation and collaborate with stakeholders to communicate events and drive continuous improvement.
NICE delivers AI-powered cloud and digital solutions for customer experience, financial crime prevention, and public safety, serving 25,000+ global businesses. With over 8,500 employees in 30+ countries, it fosters an ambitious, high-performance culture that challenges limits.
Lead complex incident response, root cause analysis, and systemic corrective actions across critical cloud services.
Influence architecture and drive automation initiatives using Bash, Python, and JavaScript to reduce operational toil.
Operate and improve Kubernetes, PostgreSQL, Linux, and GCP environments while mentoring engineers in a regulated Canadian setting.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows for 85% of the Fortune 500. The company fosters an AI-native culture where technology and talent work together to drive meaningful innovation.
Automate Windows Server configuration, deployment, and security hardening in a federal AWS GovCloud environment.
Support migration from Windows Server 2016 to 2019/2025 using PowerShell, Ansible, and infrastructure-as-code tools.
Work fully remotely within core Eastern Time hours, collaborating with architects and engineering teams in a DevSecOps environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective application reviews. It uses technology to support recruitment while relying on human judgment for final decisions.
Prepare, configure, and deploy laptops and other IT equipment for new employees.
Manage employee accounts, user settings, and access permissions across company systems.
Provide first-level technical support and troubleshoot hardware, software, and connectivity issues.
Pragmatike provides IT operations and support services to organizations. The company operates fully remotely with a distributed team across the EMEA region.