Support internal and external customers in our hosted & internal environment by utilizing communication and technical skills. Help design, implement, and support a large heterogeneous computing environment. Maintain Service Level Agreements and Operational Level Agreements, and improve the performance, reliability, and standardization of our hosted & internal solutions.
Job listings
The Senior Endpoint Engineer designs, builds and implements endpoint configurations including Windows and macOS and user applications across both virtual and physical desktop environments. You will be responsible for ensuring that all desktops OS and applications are current, reliable, and accessible, as well as install, troubleshoot, and maintain a variety of products and equipment and make recommendations on which product best fit the business’ needs.
$95,000–$105,000
USD/year
We are seeking a skilled Microsoft Office 365 Administrator to join our IT team responsible for the configuration, management, and support of Office 365 services, including InTune, Entra, Teams, SharePoint, Compliance, and Security. This role is crucial in ensuring that security and compliance controls are implemented and monitored on an ongoing basis and supporting the deployment of devices across the organization.
Handle tickets via phone, email, and chat, addressing IT needs related to M365 web application, domain registration and purchase, Office installation, and M365 feature usage. You will be responsible for case documentation, ensuring escalated cases receive traction and updating trackers requested by Team Leads.