Lead high-stakes IT infrastructure projects and serve as a senior technical escalation point.
Partner with the Information Security Team to remediate security vulnerabilities and support disaster recovery plans.
Provide high-level engineering support and manage the global cloud stack for a remote workforce.
Omnidian, Inc. is a tech-enabled service company that provides performance assurance for the distributed solar and energy storage industries. It is a certified B Corp headquartered in Seattle, WA, with a passionate, mission-driven team that values collaboration, mutual respect, and trust.
Provide exceptional customer service by responding to phone, email, and online technical support requests.
Assist customers with software installation and deployment, and track support cases to ensure timely resolution.
Escalate critical customer situations appropriately and communicate technical issues to engineering, QA, sales, and support teams.
Keeper Security is a cybersecurity software company that provides zero-trust and zero-knowledge solutions, including an AI-enabled cloud-native platform for privileged access management. The company protects thousands of organizations globally and emphasizes robust compliance, visibility, and control within a dynamic, inclusive environment.