Ensure Topcon’s PC-based diagnostic and clinical systems operate smoothly for customers across Sweden. Work both remotely and on site, supporting optical stores, healthcare providers, and ophthalmology/optometry clinics. Install systems, solve technical issues, and ensure secure and reliable system performance.
Join Align's Managed Services team as a Sr. Cloud Infrastructure Engineer! You will manage Microsoft Entra ID (Azure AD) and distributed systems. You'll collaborate with the IT Service Desk to resolve complex issues, contribute to client onboarding, and maintain a stable, secure IT environment, offering VIP support and training to new clients.
You will manage operations, problem resolution, and handle customer requests as part of our "Custom Managed Services" activities. The team is composed of 30 employees, organized in an agile manner, with a customer orientation by business area. Integrity, commitment and sharing are the core values of the team.
You are responsible for the support of complete customer infrastructures in close customer contact on site or remotely in the SME sector. This includes consulting, operating and developing the on-premise, private and public cloud platforms of our customers in the technology areas of Microsoft Server and Clients, Azure, network, virtualization, backup/restore, databases, antivirus, monitoring, security and more. Your contribution to change, problem and incident management (second-level) as well as independent implementation of projects is required. You also support with your expertise in technical analysis and in-depth troubleshooting (3rd level).