As the Support Tools Administrator, you are the designer of the support experience. You command the CRM platform and position relevant features to ensure our players have an effortless support experience through a well designed player support journey. You will help navigate meaningful operational challenges to enable our agents to deliver excellent service at scale.
As a Level 3 IT Support Specialist, you will be responsible for providing expert-level support for Azure, Microsoft 365, and Google services. You will work closely with our support team to resolve complex technical issues, implement solutions, and optimize our usage of these platforms. Your role will also involve mentoring junior staff and collaborating with cross-functional teams to ensure technical excellence.
Lead the solution architecture function and play a pivotal role in scaling the strategy and structure of our services funnel. This leader will own and manage a team of Solution Architects while partnering deeply with Sales, Product, and Professional Services to shape implementation strategies, ensuring scalable, repeatable solution design across segments and products.
Thunder is seeking an experienced Contractor to support Salesforce Data Cloud and Marketing Cloud projects. As a Solution Architect, you'll collaborate with clients' technology and business stakeholders to develop scalable Salesforce architecture, vision, and strategy. You will lead the overall solution design and implementation, translate business requirements into functional specifications, and develop user stories and process diagrams.
This remote role in the United States or Canada offers the opportunity to work on impactful projects that improve patient care, streamline operations, and support compliance in healthcare organizations. As a Solutions Architect, you will lead the design and delivery of complex Dynamics 365 CE solutions, ensuring they meet both functional and technical requirements.
Lead the IT Engineering function, with responsibility for both existing and green-field corporate technology, manage a global team of IT engineers, administrators, and support staff, as well as being a significant hands-on contributor. Implement, maintain, and extend corporate applications for productivity, security, and connectivity, including line-of-business systems owned by cross-functional peers.
In this role, you will support customer implementations by leading ITOM projects, accelerate time-to-value with repeatable solutions, and assist with escalations. You will also collaborate with product teams, contribute to ITOM strategy, and configure workflows, applications, and user interfaces. Assist in developing customer-specific reporting and dashboards to provide visibility into key operational metrics. You will work with customer success, support, and delivery teams to ensure alignment on project goals and outcomes.
Manage the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the computer/data center including day-to-day operations of data centre ensuring the smooth functioning of critical infrastructure. Monitor system performance and capacity, safeguarding uptime, and reliability of all data center operations. Inspire and contribute to the improvement in team process, technology innovation and automation.
Design, architect, and oversee enterprise-scale AEP implementations—leveraging Real-Time CDP (RTCDP) - to deliver personalized, data-driven customer experiences. This position combines deep technical expertise with strategic consulting skills, working closely with internal teams, client stakeholders, and Adobe partners to design new solutions, optimize existing deployments, and troubleshoot issues when needed.
The IT Manager will offer hands-on leadership for IT operations, supporting International SOS Government Medical Services, Inc., which has a single headquarters site and a largely remote workforce. Balancing service delivery with technology road-mapping and budget stewardship, the role ensures the organization meets its mission, contractual, and regulatory demands, covering help desk, infrastructure, security, and compliance.