Write, modify, and schedule batch jobs. Joblog analysis and troubleshooting. Coordinate releases with relevant departments. Prepare, install, and test new releases. Manage datasets. Participate in operational testing. Provide 2nd/3rd level technical support for related applications. Handle ticket administration and documentation based on ITIL. Solve complex problems through root cause analysis. Enforce processes in Incident/Problem/Change/Configuration management. Actively participate in daily/weekly client meetings.
Job listings
The KIPP Foundation is seeking a Senior Director of IT Operations to lead the day-to-day operations of technology, infrastructure, and end-user support services across the KIPP Foundation, overseeing core IT operations and ensuring that systems remain resilient, secure, and aligned with organizational needs.
As a Software Support Analyst, you will be a member of the Tier 2 IT support team, monitoring and responding to team ticket queues and Slack channels for externally facing customer issues. You'll prioritize and manage issue lifecycles, utilizing your understanding of Vetsource applications and services to resolve customer inquiries and issues.
As a consultant within the Vertical team, the System Analyst will collaborate with clients to define their digital strategy and execution roadmap, plus design and implement differentiated digital solutions to help deliver measurable value. They should be able to write user stories as well as support UAT.
This role is responsible for the ownership, management, implementation, and training support of the companyβs Customer Relationship Management tool. The role involves working closely with cross-functional teams to understand and execute solutions for user requirements. Responsibilities include CRM administration, development, support, data analysis, process improvement, and project management of CRM deliverables.
The Integration Engineer in Public Health is a vital member of multidisciplinary teams dedicated to advancing healthcare systems through robust data integration solutions. This role is responsible for designing, building, deploying, and maintaining interfaces and data flows between diverse health information systems, leveraging integration engines. The Integration Engineer works closely with public health professionals, IT teams, and vendors.
As an IT Lead System Architect, you will lead multiple teams to convert business requirements into a fully functional application. You will use an enterprise level vision and be responsible for mentoring and empowering the application development teams. A key role is to assist in project planning, including development of timelines, composition of technical teams, and leveling of resources.
Drive the execution of software asset management (SAM) projects, coordinating with global stakeholders, and ensuring efficient license operations and compliance. Involves project planning, backlog management, and implementing SAM strategies using tools like ServiceNow and Power BI. Work closely with procurement, business units, and licensing services teams to reduce software-related risks and costs.
As System Owner responsible for overall delivery inclusive of technical direction, adherence to SLC deliverables, in the development and support of applications and systems by assisting in the preparation of system specifications, testing, and implementation of efficient, cost-effective solutions with different tech stack and architectures spanning N-Tier Architectures and, SaaS space inclusive of Salesforce.
As a Practice Support Specialist at Aledade, you'll be the go-to problem solver for complex technical challenges, mastering the intricacies of our platform while tackling varied, challenging issues that require real analytical thinking. You will develop specialized expertise in healthcare data standards, work independently on complex problems, and directly impact how medical practices operate.