Remote Information technology Jobs

The Application Support Analyst specializes in the Freshworks ITSM platform and plays a key role in maintaining, configuring, and optimizing our enterprise service management system. This position emphasizes system administration, workflow configuration, business requirement analysis, and platform enhancements to ensure long-term ITSM efficiency. The role involves collaborating with IT and business stakeholders to support service delivery, drive automation, and enhance user experience.

The Technical Engineer plans, designs, executes, and implements client projects and IT solutions, requiring Tier 2 technical expertise, working independently on complex initiatives. They play a critical role in project implementation, maintaining the design and integrity of client IT systems, and providing long-term client support for managing and resolving escalated support issues. A strong commitment to exceptional customer service, expert problem-solving, and effective communication are needed.

Architects guide customers through their digital transformation journey through leading solutioning and scoping discussions and drive the successful delivery of strategic, multi-workflow, term-based projects. They provide thought leadership, best practices, and expert guidance to ensure customers achieve long-term value from the ServiceNow platform.

As an Infrastructure Analyst at Eiger, bridge technical complexity and strategic opportunity to identify blockchain infrastructure evolution, analyze protocols and foundations benefiting from engineering support, and advance technical foundations for the next era of crypto. This role suits those with analytical background from finance, consulting, investment banking, or VC, intellectually curious about blockchain technology and eager to apply strategic thinking.

We are looking for an experienced SAP MM/SD Consultant to support a life sciences transformation program with a strong focus on business process alignment and operational readiness. This role is designed for professionals who can bridge business teams and IT, with solid SAP MM and SD module capabilities. Serve as the key point of contact between business users and SAP functional teams for Materials Management and Sales and Distribution stakeholders.

Write, modify, and schedule batch jobs. Perform joblog analysis and troubleshooting. Coordinate updates with relevant departments. Prepare, install, and test new updates. Manage datasets. Participate in operational testing. Provide 2nd/3rd level technical support for related applications. Handle ticket administration and documentation based on ITIL. Solve complex problems through root cause analysis. Enforce processes and manage incidents, problems, changes, and requests. Actively participate in daily/weekly client meetings and on-call duties.

As a Solutions Architect, you'll act as a trusted Webflow product expert for new and existing customers. Partner with Customer Success Managers to accelerate time to value by guiding customers through onboarding and implementation. You will share best practices from your experience building large Webflow sites, including CMS architecture, performance optimization, and scalability.

The Service Desk Analyst is responsible for providing telephone-based technical support of complex hardware/software incidents and service requests across the enterprise. The incumbent will serve as an advocate for internal and external customers in ensuring service requests are fulfilled to their satisfaction. Responsibilities can include troubleshooting, installation, access provisioning, hardware break/fix, etc.

At Apiphani, we’re building the future of intelligent infrastructure automation through Luumen, our agentic AI platform designed to automate, secure, and optimize enterprise IT environments. We’re looking for an experienced SAP Innovation Architect to help shape the next generation of SAP automation and AI-driven operations. This role combines deep SAP technical expertise with a visionary mindset.

This role combines project leadership, client partnerships and Salesforce expertise where you will shape our service delivery approach while working across both project implementations and managed services engagements. As an AI-first organization, they leverage AI for both internal processes and delivering exceptional value to their customers.