Provide support to incoming requests and ensure timely issue resolution.
Perform hands-on fixes at the desktop level, including hardware repairs.
Record, track, and document the service desk incident-solving process.
The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. Building on its roots as a world-wide Christian church, each year they help more than 2 million people, providing necessities such as food, clothing and shelter. As a faith- and values-based organization, they hire and serve people of all backgrounds and walks of life, and there is a place for everyone to belong here.
HelloKindred specializes in staffing marketing, creative, and technology roles, offering various talent solutions. They aim to make work accessible and improve lives by connecting ambitious talent with flexible opportunities at trusted brands.
You lead and develop the Technical Integration / Seller Onboarding team, setting clear goals, roles, and responsibilities
You are responsible for the strategic development of technical seller onboarding, with a focus on scalability, automation, and quality
You steer performance through KPIs, reports, and business reviews, and derive strategic initiatives to achieve targets
Redcare Pharmacy is Europe’s No.1 e-pharmacy powered by passionate teams and cutting-edge innovation. They strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to their vision “Until every human has their health”.
Provide support for Strategy’s Business Intelligence product suite, Cloud platform, and its underlying technologies.
Develop strong relationships with Strategy customers and partners through daily, high quality interactions.
Find creative and sophisticated solutions to complex problems reported while using Strategy’s product suite.
Strategy transforms organizations into intelligent enterprises through data-driven innovation, pioneering the BI and analytics space. With a bold move adopting Bitcoin, they reshape the financial landscape and outperform companies in the S&P 500, valuing employee contributions.
Convince customers to use the ServiceNow IT Asset Management & Enterprise Asset Management suite.
Inspire innovation and provide guidance on the future of ITAM & EAM solutions.
Create and share best practices and content to educate colleagues and help customers realize value faster.
ServiceNow is a global market leader providing AI-enhanced technology. Their cloud-based platform connects people, systems, and processes to empower organizations. They have over 8,100 customers, including 85% of the Fortune 500® and are dedicated to making the world work better.
Own the configuration and ongoing maintenance of AbriCare’s EMR platform.
Ensure documentation templates meet regulatory standards across Medicaid, waiver programs, MCOs, VA, and AAAs.
Serve as the primary owner of integrations between the EMR and other AbriCare systems.
AbriCare is a mission-driven personal care services organization that helps seniors and adults with disabilities live safely and independently at home. They combine compassionate caregiving with tech-enabled operations, empowering their teams to deliver person-centered care efficiently and at scale.
Respond to support tickets and resolve system issues in a timely manner
Assist with property management system migration during property onboarding
Deliver Systems training
Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Asset Living has decades of experience delivering exceptional value to our partners and their portfolio includes a multitude of properties across the country. At Asset Living, they wholeheartedly believe 'Together We Lead, Together We Succeed' which empowers their team to lead by example, collaborate, and evolve.
Develop and define the go-to-market strategy for Agentic AI solutions.
Serve as the global technical authority for complex, high-stakes client engagements.
Lead architectural discussions bridging Identity, AI, and Cloud Infrastructure.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead end-to-end Atlassian Cloud migration engagements.
Design migration strategies for Jira and Confluence.
Assess complex Atlassian environments.
Jobgether is a platform that uses an AI-powered matching process to ensure job applications are reviewed quickly and fairly. They aim to identify top-fitting candidates and share shortlists with hiring companies, emphasizing objectivity and efficiency in recruitment.
Lead the administration of iCIMS as the core global ATS, ensuring optimal configuration and performance.
Maintain and monitor critical integrations between iCIMS, external partners (Indeed), and internal systems like Workday and Data Marts.
Apply advanced logic to investigate, troubleshoot, and resolve complex system issues and workflow bottlenecks.
We are looking for a highly analytical and proactive Technical Systems Administrator to join our Corporate Systems team. You will act as the primary technical owner for our Talent Acquisition platforms, ensuring seamless connectivity between our ATS, external partners, and internal data systems while solving complex logic-based challenges.