We're looking for Technical Product Support professionals who are passionate about helping users resolve technical challenges and improve their experience with mission-driven software. You will be considered for future Technical Product Support openings and prioritized when relevant roles become available. Securly is seeking professionals with experience supporting SaaS products in education, Kβ12 school districts, or B2B environments and prior background in technical support, IT help desk, or systems support roles.
Job listings
We are seeking a Sr. Implementation Specialist to join our Microsoft Market Team to work with our System Automation adapter integrations. You will deploy SPSβs solutions and ensure that all partiesβ systems and data are ready to begin communicating. You will manage day-to-day project tasks for integrating e-commerce solutions, exceeding customer expectations by understanding the clientsβ business model.
The Interoperability Analyst will be a subject matter expert and lead contributor on complex integration projects that connect diverse healthcare systems to enhance data exchange, analytics, and the delivery of care. The position requires a deep understanding of interoperability standards and hands-on experience with FHIR, HL7, and C-CDA.
Reporting to the Client Technical Manager, the Tier 2 Client Technical Representative will manage complex issues escalated from internal teams related to the Patient Access Curator suite of products. You will troubleshoot issues related to the Patient Access Curator platform; manage a large caseload of issues escalated from Customer Support, and Relationship Management in Salesforce; and determine the severity and scope of issues.
As a CTMS Business System Specialist, this role focuses on monitoring and maintaining the Veeva Vault CTMS (System) within ICON. The role involves managing the Veeva Vault CTMS, supporting platform configuration, stewarding operational trial data, and partnering with cross-functional teams to streamline study processes, ensuring system compliance and data integrity.
Serve as the technical subject matter expert for multiple complex applications, including Jira, Azure DevOps, Smartsheet, and Qualtrics. Provide Tier 3 support, issue resolution, and proactive application monitoring to ensure high availability and optimal performance. Lead the strategic planning, design, configuration, and enhancement of assigned applications across departments.
The IT Department is seeking to hire a systems architect/developer to provide strategic and day-to-day software support for the Agencyβs main adjudications systems. The role involves gathering requirements, coordinating maintenance, performing code updates, ensuring report accuracy, designing UI screens, managing data transmissions, and conducting system testing. This position is hybrid with remote work available after an initial training period.
Help the IT & Cybersecurity team make sure the computer systems in our organization are running smoothly and securely, as well as enabling the employees to perform their best by having the right hardware and access level across sub-set of tools. Automate repetitive tasks to improve processes impacting other teams.
The role involves testing, configuring, and supporting e.survβs business applications. Responsibilities include supporting system issues, designing and implementing solutions with business applications, and completing testing for software releases across the Applications estate.
Focus primarily on supporting projects related to compliance, governance, and security workloads, constituting over 75% of responsibilities. This role involves designing, developing, and implementing endpoint management solutions while ensuring compliance and security. The Endpoint Support Engineer L3 will work with technologies such as AWS Workspaces, Workspace ONE, and Kandji, focusing on automation and efficiency in endpoint and mobile device management.