Execute operational activities to support Customer Success, including reviewing price quotes
Develop and maintain a deep understanding of our Customer Success tools, processes and procedures
Identify areas for process improvement and propose solutions to increase efficiency and scalability
CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. Since 2011, CrowdStrike's mission has been to stop breaches and redefine modern security with its AI-native platform, serving customers across all industries. They cultivate a culture that offers flexibility and autonomy, seeking passionate individuals committed to innovation, customers, and community.
Manage multiple studies, both domestic and international.
Manage all aspects of each project to ensure successful completion.
Facilitate screening, scheduling, and confirming of respondents.
M3 USA provides digital solutions in healthcare, life sciences, and pharmaceuticals. They have experienced remarkable growth since 2000, driven by their mission to utilize the internet for a healthier world and more efficient healthcare systems.
Manage regional field-based business reporting directly to the Head of Operational CS; manage a team of Area Service Managers to achieve all agreed business objectives and goals.
Implement and deliver a Customer Service strategy that aligns to financial and customer service expectations and objectives.
Be a key driver in delivering the best levels of customer service; manage multiple teams in the delivery of customer service targets and objectives.
Jungheinrich is a top company in the material handling equipment and Intralogistics sectors, offering logistics services. They employ over 14,500 employees, with a strong network of sales consultants and mobile service engineers, providing quality consulting and comprehensive service ensuring customer's peace of mind.
Communicate clearly and professionally with team members.
Support Provider Experience initiatives by tracking project deliverables.
Maintain accurate, organized documentation to support transparency across projects.
CareCentrix is committed to making home the center of care. They offer advanced home care to improve patient health and lower healthcare costs. They value caring for their employees and strive for excellence.
Oversee day-to-day operations across multiple orthodontic practices.
Drive performance in production, collections, insurance aging, and overall year-over-year growth.
Mentor and support Office Managers and Assistant Managers daily.
MB2 Dental is a Dental Partnership Organization (DPO) founded in 2007. They support affiliated Orthodontic practices and offer a competitive compensation package.
Handle costing, setup, execution, and closure of projects.
Monitor progress, manage risks, and ensure data quality.
Maintain clear communication with stakeholders and provide timely updates.
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
Oversee branch performance to meet business goals.
Develop a safe work environment and customer satisfaction.
Lead regular sales cadence calls and make joint sales calls.
GHX Industrial, a SunSource company, is a growing and dynamic organization with roots traced back to 1937. They are a value-added distributor and fabricator of industrial gaskets and hoses with offices nationwide, serving refining, petrochemical, oil and gas, OEMs, and mining customers.
Oversee and drive CMC project plans, ensuring deliverables align with overall project objectives and timelines.
Facilitate cross-functional collaboration by leading CMC sub-team meetings and tracking action items.
Proactively identify and mitigate risks, maintaining risk registers and implementing contingency strategies.
Akero Therapeutics, a Novo Nordisk company, is focused on discovering and developing transformational treatments for patients with serious metabolic diseases. They have a team-oriented culture where everyone feels inspired to bring their best thinking to work, and to bring out the best in others.